Is "TFRUNNER" fraud?

The Guide to Understanding Why You Were Charged By “TFRUNNER” and What To Do About It (trueformrunner.com)

Published

September 4, 2025

Updated

September 5, 2025

What is "TFRUNNER"?

TrueFormRunner is a company that specializes in running gear and accessories, offering a subscription service for regular deliveries of their products to keep you fully equipped. If you see a charge from them, it might be for a monthly subscription that brings you the latest in running shoes, apparel, or other running essentials right to your door. It's a great way to stay motivated and always have what you need to hit the pavement!

TFR: Transfer - This indicates that a transfer of funds is taking place.
UNNER: Runner - This may refer to the name or identifier for a specific service or provider handling the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from trueformrunner?

Subscription Services: Customers may have unknowingly signed up for a recurring subscription plan for access to premium content or features on the TrueForm Runner platform.
Purchases of Equipment: Users might see charges related to the purchase of TrueForm Runner equipment, such as treadmills or accessories, directly from their online store.
Trial Period Fees: Some users reported being charged after a free trial period ended, which may not have been explicitly communicated during sign-up.
Addon Features: Charges might occur for additional features or upgrades that users opted for during their initial service usage.
Inactivity Fees: A few users mentioned mysterious charges that were attributed to inactive accounts or services that continued to accrue fees.
Unintentional Re-Subscriptions: Users noted being re-subscribed to a service after they thought they had canceled their previous subscription.
Refund Delays: Some customers experienced delayed refunds which led to confusion and perceived extra charges on their accounts.
Billing Errors: Instances of incorrect billing or double charges were reported, prompting users to seek clarification from customer support.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the trueformrunner.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the trueformrunner.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with trueformrunner.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

trueformrunner Customer Service Info

If you need assistance, here's how you can get in touch with trueformrunner's support team.

Phone

The phone is not available.

support@trueformrunner.com

Site

https://trueformrunner.com/contact/

Get help with your refund

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What other ways do charges from trueformrunner show up?

TRUEFORMRUNNER TRUE FORM RUNNER TFRUNNER TF RUNNER TRUEFORM TFRUNNER.COM TF RUNNER ONLINE TRUE FORM ONLINE TRUEFORMRUNNER.COM-PAY TRUEFORMRUNNER-SUBSCRIPTION TRUEFORMRUNNER-PURCHASE

The Easiest Way to Cancel trueformrunner

If you're frustrated trying to cancel your subscription, membership, or bill from trueformrunner—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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