Overview
Binoid CBD is a company that focuses on helping people live healthier lives through natural CBD wellness products. Based in Los Angeles, they offer a wide range of high-quality hemp-derived products like oils, tinctures, gummies, capsules, and creams. They grow their hemp locally with a focus on quality and safety, testing their products extensively to ensure effectiveness and purity. Their mission is to provide fun, unique, and effective products that support a healthy lifestyle, with a friendly and knowledgeable customer service team ready to help. Essentially, if you're looking for trustworthy CBD and related wellness products, Binoid is a reliable and approachable option.
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The information is sourced directly from Binoid's official website, which clearly states their focus on natural CBD wellness, quality control, a variety of product types, and their customer-centered approach, making the description accurate and consumer-friendly.
How to Get a Binoid CBD Refund: Step by Step
If you purchased through Credit Card or Debit Card:
- Email Binoid customer service at customercare@binoidcbd.com with your name, order number, and state that you are requesting a refund for your recurring membership or subscription.
- In your message, mention that the subscription renewed without prior notice and emphasize if the membership was unused or you did not receive the expected benefits.
- Wait for a response with refund approval and follow any instructions provided.
- If approved, the refund will be processed back to your original payment method within several days.
- If you have not received the refund within 10 business days, contact your bank or credit card company to check the status of the refund.
- No returns of physical items are usually necessary for a membership refund unless stated otherwise by Binoid.
If you purchased through PayPal:
- Log into your PayPal account and find the transaction related to Binoid membership subscription.
- Use the PayPal Resolution Center to dispute the transaction, selecting the option that the subscription renewed without authorization or you want a refund for a recurring payment.
- Submit the dispute and provide any supporting details that the subscription was not used or was renewed without your explicit consent.
- Wait for PayPal’s resolution; they may contact Binoid for confirmation.
- If PayPal sides with you, the refund will be issued through PayPal.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then select Subscriptions.
- Find the Binoid subscription and tap it.
- Tap Report a Problem or visit reportaproblem.apple.com in a browser.
- Choose the issue related to billing or unauthorized renewal and submit the refund request.
- In the message, mention the subscription renewed without notice and was unused to increase likelihood of refund approval.
If you purchased through Google Play Store:
- Open the Google Play Store app on your Android device.
- Tap your profile icon, then Payments & Subscriptions.
- Tap Subscriptions and select the Binoid subscription.
- Tap Cancel Subscription if it is active, as cancellation is often required to request a refund.
- Tap Request a Refund or Report a Problem, and choose the appropriate reason such as unauthorized renewal or no usage.
- Follow the prompts to submit your refund request and include a note that the subscription renewed without your knowledge or consent.
How to Contact Binoid CBD
If you need assistance, here’s how you can get in touch with Binoid CBD support team:
Tips and Tricks for Getting a Binoid CBD Refund
- Document everything: Keep records of all communications, orders, photos of received products, and any discrepancies.
- Use firm but polite language: Clearly state the issue and request a refund, avoiding aggressive or emotional tones.
- Mention illegal or unsafe products received: Highlight if the product is illegal or unsafe in your area as a reason you cannot return it.
- Insist on escalating the issue: Ask to speak with a manager or higher-level support if initial customer service is unhelpful.
- Utilize your bank or credit card dispute process: If refund is denied or delayed, file a dispute with your financial institution providing evidence.
- Be aware of timing: Act promptly within the return window and follow up regularly.
- Leverage public platforms like BBB or forums: Complaints on public forums may encourage the company to resolve issues faster.
- Do not keep or use the disputed products: Using the product may weaken your refund claim.
- Refer to the product condition on receipt: Mention issues like leaking containers or wrong items as justification.
- Use multiple communication channels: Email, phone, and public complaints can increase chances of response.
Why Do People Request Refunds from Binoid CBD
- Product dissatisfaction: Customers may seek refunds if they are not satisfied with the product quality or effects.
- Defective or damaged items: Refunds are requested when products arrive damaged or faulty.
- Wrong items shipped: Customers want refunds if they receive incorrect products.
- Shipping issues: Delays or non-delivery can lead to refund requests.
- Order cancellations: Requests for refunds due to inability to cancel orders or change shipping details.
- International shipping restrictions: Customers outside the U.S. seek refunds if orders cannot be shipped internationally.
- Opened or used products: No refunds are given for opened or used items, but disputes can arise if customers try to return such items.
- Return policy misunderstandings: Confusion about the 30-day return window and conditions for refunds can lead to refund demands.
- Customer service delays: Long processing times or poor communication regarding refunds frustrate customers.
- Non-refundable sale items: Refunds are denied for sale items, which causes disputes for some customers.
Binoid CBD Refund Script
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Hello Binoid CBD Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent order. I noticed an unexpected charge on my account that I did not authorize. After reviewing my expenses, I believe this charge was made in error.
I appreciate the quality of your products, but unfortunately, I am not satisfied with this experience and would like to request a refund for the accidental charge. Please let me know the steps I need to follow to resolve this issue.
Thank you for your attention to this matter. I look forward to your prompt response.
Binoid CBD Refund Policy
Binoid CBD has a 30-day refund policy for unused and unopened products. If more than 30 days have passed since your purchase, or if the item has been opened, a refund or exchange cannot be offered. Customers must contact support for assistance with returns, and any shipping costs associated with returns are the responsibility of the customer.
The Easiest Way to Get a Binoid CBD Refund
If you’re frustrated trying to get a refund from Binoid CBD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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