Overview
Blizzard Entertainment is a company that creates really popular and immersive video games you can play on your computer or gaming console. They are known for games like World of Warcraft, Diablo, StarCraft, and Overwatch. Blizzard focuses on making games that tell amazing stories and bring people together to play and have fun. They offer game downloads, in-game items, and updates that keep the game worlds exciting and fresh. Their main goal is to give players an unforgettable gaming experience with cool characters and adventures that you can enjoy solo or with friends.
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Based on Blizzard's official about page and general knowledge about their services, this description captures the company's key activities and offerings in simple terms suitable for a consumer audience.
How to Get a Blizzard Refund: Step by Step
If you purchased through Blizzard Battle.net:
- Go to the Blizzard Support website and log in with your Blizzard account.
- Navigate to 'Contact Support' from the top right menu.
- Select 'Payments' > 'Refunds' > 'Refund other World of Warcraft purchases.'
- Fill out the refund request form with your account and purchase details.
- Submit your request and wait for Blizzard’s refund review team to evaluate if an exception can be made.
- Tip: Highlight if the subscription was unused or renewed without notice to improve the chances of approval.
If you purchased through Apple:
- Open the 'Settings' app on your iPhone or iPad.
- Tap on your Apple ID at the top.
- Select 'Subscriptions.'
- Find and select your World of Warcraft subscription.
- Tap 'Report a Problem' or visit the website reportaproblem.apple.com.
- Choose 'I'd like to' then 'Request a refund.'
- Follow the prompts to submit your refund request for the subscription.
- Tip: Emphasize that the subscription renewed without your knowledge or that the account was unused to increase refund success.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on your profile icon and select 'Payments & subscriptions.'
- Go to 'Subscriptions' and locate your World of Warcraft subscription.
- Tap 'Cancel subscription' if needed, then select 'Request a refund' or visit Google Play refund page.
- Complete the refund request form with your purchase details.
- Tip: Mention that the subscription was accidental or was not authorized to strengthen your case.
How to Contact Blizzard
If you need assistance, here’s how you can get in touch with Blizzard support team:
Tips and Tricks for Getting a Blizzard Refund
- Open a support ticket promptly as soon as you realize you want a refund; early requests have a higher chance of success.
- Keep refund requests within a short time frame, ideally within a few days of purchase or before significant usage of the content.
- Use polite but firm language in your request. Avoid aggressive or entitled tones to prevent automatic denial or ignoring.
- Do not overly mention or reference the official refund policy to customer support; focus on your situation and reasonable request instead.
- If initial support denies, reopen the ticket multiple times (3-5 times) as persistence may lead to escalation and eventual approval.
- Explain any extenuating circumstances clearly such as accidental purchases, technical issues, or dissatisfaction upon brief usage.
- Try to escalate the issue within support by politely asking for a supervisor or higher-level review if the first-level response is negative.
- Avoid using chargebacks as a first step; only consider them as a last resort if Blizzard denies all refund requests, understanding it may lead to account bans.
- Request refunds during Blizzard's business hours and early in the week for potentially faster and more attentive service.
- Mention that you have not used or claimed in-game benefits from the purchase if applicable, as used benefits often void refund eligibility.
Why Do People Request Refunds from Blizzard
- Game or expansion refunds: Requested within 14 days if the game has not been played for more than two hours.
- In-game item refunds: For items bought with real money, refundable within 14 days if not claimed, opened, or used (e.g., pets, mounts, cosmetics).
- Character and guild services refunds: Refunds requested if services were not used or within the refund time frame.
- WoW Tokens: Refunds available within 14 days unless listed on the Auction House.
- Subscription refunds: Refunds for unused subscriptions within 14 days of purchase.
- Gift refunds: Refunds for unclaimed gifts within 14 days.
- Refunds not available: For purchases made using in-game virtual currency.
- Platform restrictions: Refunds only for purchases made on Blizzard's platform (Blizzard Shop, Battle.net App, Blizzard games).
- Policy abuse: Refunds may be denied if refund policy is abused or Blizzard’s policies violated.
Blizzard Refund Script
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Dear Blizzard Support,
I hope this message finds you well. I am writing to request a refund for a recent charge that appears to be a mistake on my billing statement. Despite my intentions, I was inadvertently charged for a subscription I did not plan to renew.
I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your understanding and support.
Best regards,
[Your Name]
Blizzard Refund Policy
Blizzard's refund policy for World of Warcraft allows for refunds on unused subscriptions within 14 days of purchase. Additionally, refunds are available for games and expansions if they haven't been played for more than two hours, as well as for in-game items and Blizzard Balance under certain conditions, provided they are within the 14-day window.
The Easiest Way to Get a Blizzard Refund
If you’re frustrated trying to get a refund from Blizzard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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