Overview
Bloomberg is a company that provides real-time business and financial information, news, and insights to people around the world. They offer a variety of services and products such as the Bloomberg Terminal that helps professionals with market data and trading, as well as tools for risk management and compliance. They also produce industry-specific products like Bloomberg Law and Bloomberg Tax. For media, they provide news, analysis, and programs through Bloomberg Television, Bloomberg Radio, and various magazines and websites focused on markets, technology, politics, and more. Essentially, Bloomberg helps people stay informed and make smart financial decisions by connecting them to important information and news.
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The description is based on official information from Bloomberg's own website, summarizing the main services and products the company offers. The explanation is simplified and made consumer-friendly as requested.
How to Get a Bloomberg Refund: Step by Step
If you purchased through Bloomberg.com directly:
- Sign in to your Bloomberg account at bloomberg.com.
- Navigate to the “Subscription” tab at the top of the page.
- Click “Cancel your subscription” to stop future charges; refunds are generally not issued except in exceptional circumstances.
- If you want to request a refund despite the general policy, use the Chat Bubble at the bottom right corner to initiate a chat with Bloomberg Media’s Messaging Assistant.
- Strongly mention if the subscription renewed without your notice or if there were technical issues preventing use.
- Emphasize any unused portion of the subscription or account inactivity.
If you purchased through Apple (iTunes & App Store):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID used for the subscription purchase.
- Tap or click "I'd like to," then select "Request a refund."
- Choose the reason for requesting the refund, such as unauthorized charges or subscription renewal without notice.
- Select the Bloomberg subscription purchase from the list.
- Submit the request and wait 24 to 48 hours for Apple to update the status.
- If approved, refund processing can take several additional days to appear in your account.
- If you cannot find the charge, check your receipts to verify which Apple ID was used.
- Consider contacting Apple Support directly if the online request is unsuccessful.
If you purchased through Google Play:
- Go to play.google.com.
- Click your Profile picture in the top right.
- Go to Payments & subscriptions > Budget & order history.
- Find the order related to Bloomberg subscription and click "Report a problem."
- Select the option that best describes your situation for a refund.
- Fill out the form indicating you want a refund and submit it.
- Expect a decision usually within one day and up to four days.
- If the refund is denied or delayed, contact Bloomberg customer support directly for further assistance.
If you want to dispute charges via your credit card company:
- Contact your credit card customer service number, found on the back of your card.
- Explain that you want to dispute a charge from Bloomberg due to an unauthorized or unwanted subscription charge.
- Provide your credit card company with details such as the transaction date and amount.
- Follow any instructions they give you, which may include filling out a dispute form.
- Monitor your credit card account for the outcome of the dispute process.
How to Contact Bloomberg
If you need assistance, here’s how you can get in touch with Bloomberg support team:
Tips and Tricks for Getting a Bloomberg Refund
- Contact customer support promptly after noticing an unwanted charge or renewal to increase chances of refund.
- Be polite but firm in your communication, clearly stating that the charge was unauthorized or that the service was not as expected.
- Request escalation to a supervisor or manager if the initial customer service representative denies the refund.
- Document all communication (dates, names, emails) to support your case if escalation is needed.
- Dispute charges through your credit card company if Bloomberg does not resolve the issue, but be prepared to cooperate with Bloomberg to cancel the dispute if a refund is agreed upon.
- Highlight any lack of clear renewal notification or confusing subscription terms as grounds for refund eligibility.
- Time your refund request quickly after the charge—customers reported better outcomes when requesting refunds soon after renewal.
- Emphasize if the subscription was canceled prior to renewal but still charged, as some users reported refunds by citing this.
- Use online forums or complaint boards like the Better Business Bureau if other channels fail to get a response, as Bloomberg has sometimes responded after formal complaints.
- Be mindful that Bloomberg's official policy states no prorated or early refunds, but many users report getting full refunds after dispute or escalation.
Why Do People Request Refunds from Bloomberg
- Unawareness of subscription charges leading to unexpected billing.
- Accidental subscription sign-up for the wrong type (e.g., digital instead of print).
- Request to switch subscription types, such as from digital to print, leading to refund requests.
- Automatic renewal disputes, including complaints about lack of clarity, authorization, and unwanted automatic renewals.
- Cancellation of subscription but no prorated refund for remaining subscription period.
- Unmailed or undelivered issues eligible for full refund (specifically for Bloomberg Businessweek).
- Billing errors or unauthorized charges prompting refund requests.
- Customer service and communication issues causing dissatisfaction during refund or cancellation processes.
Bloomberg Refund Script
Script
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Dear Bloomberg Customer Service,
I hope this message finds you well. I am contacting you regarding a recent billing issue that has occurred with my account. It appears that I was inadvertently charged for a subscription that I did not intend to renew. I do value the services provided, but unfortunately, this accidental charge has caused some dissatisfaction.
I kindly request a full refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Bloomberg Refund Policy
Bloomberg's refund policy states that for both monthly and annual subscriptions, if you cancel, you won't receive any refund, prorated or otherwise, for the remainder of the current billing period. Instead, your subscription access will continue until the end of the billing cycle after cancellation.
The Easiest Way to Get a Bloomberg Refund
If you’re frustrated trying to get a refund from Bloomberg—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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