Overview
Discovery+ is a streaming service where you can watch over 70,000 episodes of real-life TV shows. They have tons of stuff like cooking, home projects, relationships, true crime, paranormal shows, and more. You can watch originals too – stuff you won't find anywhere else. It works on phones, tablets, smart TVs, and more. There are different subscription options: one with some ads for $5.99 a month and an ad-free one for $9.99. Plus, new subscribers can try it free for 7 days. You can even create profiles for different people and control what kids can see. It's like having lots of popular channels like HGTV, Food Network, TLC, and CNN all in one place for your everyday entertainment.
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The description is based on the official Discovery+ website which clearly states the types of content, subscription plans, device compatibility, and additional features for consumers.
How to Get a Discovery+ Refund: Step by Step
If you purchased through discoveryplus.com (Direct Subscription):
- Go to discoveryplus.com and sign in to your account.
- Navigate to the Account or Profile section from the menu.
- Find the billing or subscription management area.
- Locate the option to cancel your subscription—cancellation is necessary before requesting a refund.
- After cancellation, go to the Discovery+ Help Center contact form at help.discoveryplus.com/hc/en-us/requests/new.
- Fill out the form with your email, country, and select the category related to "Refund Request" or "Billing Issues."
- In the additional information, mention your cancellation and clearly state your refund request for the recent charge or subscription period.
- Submit the request and wait for a customer service response, which typically comes within 24 hours during business hours.
If you purchased through Apple (Apple ID):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID profile picture at the top.
- Select "Subscriptions."
- Find and tap your Discovery+ subscription.
- Tap "Cancel Subscription" if it's not already canceled.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Find the Discovery+ purchase in your purchase history and click "Report a Problem."
- Select the option "I'd like to request a refund" and choose the reason emphasizing that the subscription renewed unexpectedly or without clear notice.
- Submit the refund request.
If you purchased through Google Play:
- Go to play.google.com on a web browser and log in with your Google account.
- Click your Profile picture at the top right and select "Payments & subscriptions. "
- Find "Order History" and locate your Discovery+ purchase.
- Click "Report a problem" next to the subscription charge.
- Select the option that best describes your situation and explicitly request a refund in the form, noting any issues such as unexpected renewal or unused service.
- Submit your request and wait for Google Play's response.
If you purchased through Roku:
- Power on your Roku device and go to the Roku home screen.
- Navigate to "Settings" from the main menu.
- Select "Subscriptions" or "Manage Subscriptions."
- Find your Discovery+ subscription and select "Cancel Subscription" if not already canceled.
- Roku does not have a direct refund request feature for Discovery+ subscriptions, so after cancellation, contact Discovery+ customer support directly through their help website (help.discoveryplus.com/hc/en-us/requests/new) and provide your account details and refund request.
- In your message, emphasize that the subscription was renewed without your knowledge or that you had little use of the service during the billing period.
- Submit the request and wait for Discovery+ support to respond.
How to Contact Discovery+
If you need assistance, here’s how you can get in touch with Discovery+ support team:
Tips and Tricks for Getting a Discovery+ Refund
- Contact Discovery+ support immediately to request a refund, emphasizing you canceled right after subscribing.
- Argue that the product changed mid-subscription (e.g., content moved or price rose) and the initial purchase terms were therefore void or misleading.
- Request a refund for the unused portion of your subscription if you have an annual plan.
- Be persistent and escalate your requests if ignored—threaten to contact trading standards, file a chargeback with your bank, or dispute the charge with your credit card company.
- Keep all reference numbers from support interactions and use the same reference when escalating to maintain continuity.
- Timing matters: refund chances improve if you act soon after subscription or after service/content changes.
- If subscribed through Amazon or Roku, use their platforms’ refund and cancellation procedures, which sometimes result in automatic refunds.
- Try polite but firm language, clearly stating your case and refund expectation.
- Create a new account with a different email if needed to retry or negotiate upgrades/refunds.
- Use online forums (Reddit and others) to find and share recent refund success stories for motivation and updated tactics.
Why Do People Request Refunds from Discovery+
- Accidental subscription purchases leading to unwanted charges.
- Difficulty canceling the subscription resulting in continued billing.
- Double billing or being charged multiple times.
- Technical issues such as inability to stream or start the channel on device.
- Not receiving advertised content or specific series promised.
- Poor customer service experiences when seeking help or refunds.
- Subscription problems such as being billed after cancellation.
Discovery+ Refund Script
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Hello Discovery+ Customer Service,
I hope this message finds you well. I'm writing to request a refund for an unexpected charge that appeared on my account. Despite my satisfaction with the content, I recently encountered a billing issue that I believe warrants your attention. I kindly ask for your assistance in processing this refund to my original payment method. Thank you for your understanding and support in resolving this matter promptly.
Best regards,
Discovery+ Refund Policy
Discovery+ has a non-refundable policy, meaning that payments are non-refundable and there are no refunds or credits for partially used billing periods. However, they may provide refunds or discounts at their discretion, but this does not create an obligation to do so again in similar circumstances. If subscribed through a third party, issues regarding billing or refunds should be directed to that party.
The Easiest Way to Get a Discovery+ Refund
If you’re frustrated trying to get a refund from Discovery+—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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