Overview
FuboTV is a streaming service that lets you watch live TV from popular channels like ABC, CBS, FOX, NBC, and ESPN, plus over 200 more channels. You can watch your favorite sports, news, and entertainment shows on any device, wherever you are. It comes with a cloud DVR so you can record shows and watch them later. There's no contract, so you can cancel anytime you want.
Difficulty
12345
678910
Easy
Medium
Very Hard
The information is directly from the FuboTV homepage and clearly outlines the main features and services aimed at consumers, including the availability of live TV, channel variety, DVR service, and ease of use.
How to Get a FuboTV Refund: Step by Step
If you purchased through FuboTV Direct (Credit/Debit Card or Bank Billing):
- Visit the FuboTV website and log in to your account.
- Navigate to the 'My Account' section, then select 'Subscription' or 'Billing' to view your current subscription details.
- Call FuboTV Customer Support at 1-844-441-3826 between 10:00 AM and 10:00 PM ET, 7 days a week.
- When connected with a representative, clearly state you want a refund for your recurring subscription charge. Mention if the subscription renewed without notice or if the account was unused to increase refund success.
- If requested, provide your account details and payment information to verify your subscription.
- Follow any additional instructions from the representative to complete the refund process.
If you purchased through Apple (iOS Subscriptions via Apple ID):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top, then select Subscriptions.
- Find and select your FuboTV subscription from the list.
- Tap Report a Problem or go to reportaproblem.apple.com in a browser and sign in with your Apple ID.
- Choose "I'd like to" then select "Request a refund."
- Select the reason why you want a refund, then submit your request.
- Mention that the subscription renewed without notice or was unused.
- Wait 24 to 48 hours for Apple to update your refund request status.
If you purchased through Google Play Store (Android):
- Open a web browser and go to play.google.com/store/account.
- Click your profile icon at the top right and select Payments & subscriptions, then Budget & order history.
- Locate the FuboTV subscription order you want refunded.
- Click Report a problem next to the order.
- Select the option that best describes your situation and fill out the form, specifically stating that you'd like a refund due to an unwanted renewal or unused subscription.
- Submit the form and wait for a decision, usually within 1 to 4 days.
If you purchased through Roku:
- Go to the Roku website and log into your Roku account.
- Navigate to Manage your subscriptions in the account settings.
- Find and select the FuboTV subscription.
- Cancel the subscription if not already done (required to request refund).
- Contact Roku Customer Support via their support website or phone for refund request assistance.
- When contacting Roku, mention that the subscription renewed without your knowledge or that it was unused to improve chances of a refund.
How to Contact FuboTV
If you need assistance, here’s how you can get in touch with FuboTV support team:
Tips and Tricks for Getting a FuboTV Refund
- Call the FuboTV customer service number: 1-844-441-3826 is the key direct line where users have successfully obtained refunds by speaking live to an agent.
- Be persistent and escalate: If frontline agents refuse, ask to escalate your issue to the billing or supervisor department, where refund approvals are more likely.
- Request cancellation and refund in the same call: Users who cancel their account and immediately request a refund in the same interaction often see prompt refund processing.
- Time your call during customer service hours: Call between 10 a.m. and 10 p.m. ET daily to reach live agents and avoid automated systems.
- Use a calm but firm tone: Being polite but assertive helps. Clearly state your request for a refund and mention any mistakes like accidental charges or free trial cancellations missed.
- Have account details handy: Have your last name, account email, and payment info ready to quickly navigate prompts and verify your identity as some automated menus require your last name.
- Mention any proof of mistake: For example, showing evidence of cancelling during a free trial or an accidental multiple charge can help convince agents to issue a refund.
- Consider filing a chargeback as a last resort: If refused, some users have successfully disputed charges through their credit card company to get refunds.
- Follow up with confirmation emails: Customers who receive email confirmation of refund requests have better success tracking and ensuring refunds are processed.
- Avoid relying on live chat or email alone: Phone calls tend to be more effective for immediate resolution and refunds.
Why Do People Request Refunds from FuboTV
- Constant buffering problems causing poor streaming quality.
- Billing issues such as being charged after cancellation or free trial periods.
- Dissatisfaction with the channel lineup offered by FuboTV.
- Consecutive monthly charges after cancellation attempts.
- Complicated or failed cancellation processes leading to unwanted charges.
- Charged despite not viewing any programming during free trials.
- Difficulty navigating the website for account management and cancellations.
- Poor customer service response to refund requests and disputes.
- Lack of billing reminders or notification emails about ongoing charges.
- Financial burden from unauthorized or mistaken charges.
- Perceived predatory or unfair billing practices.
- Misunderstandings about trial expiration and automatic subscription enrollment.
FuboTV Refund Script
Script
Copy
Hello FuboTV Support,
I hope this message finds you well. I'm reaching out regarding a billing issue I encountered recently. I noticed an unexpected charge on my account that I did not authorize. I believe this may have been an accidental charge.
Given my current dissatisfaction with this matter, I kindly request a refund for this charge. I appreciate your attention to this issue and look forward to your prompt response.
Thank you for your assistance!
Best regards,
FuboTV Refund Policy
FuboTV does not offer refunds for prepaid or partial months of service. Customers can cancel their subscriptions at any time, but they will continue to have access to services until the end of their current billing cycle without receiving a refund.
The Easiest Way to Get a FuboTV Refund
If you’re frustrated trying to get a refund from FuboTV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
