Overview
Go! Calendars is part of the Go! Retail Group, a family-owned business since 1993. They run the largest number of pop-up stores in the world and have stores running all year long in several countries. The company offers a broad range of services including running retail stores, wholesale distribution, online sales, and logistics services. They also manage popular calendar brands and toys, making it easy for customers to find calendars and fun toys both in stores and online.
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The information comes directly from the official about page of the company's website, explaining in simple terms what the business does and the services it provides to customers, making it suitable to explain to a consumer in an easy-to-understand way.
How to Get a Go! Calendars Refund: Step by Step
If you purchased through the Go! Calendars main website at goretailgroup.com or gotoysandgames.com:
- Locate your original purchase details including your order ID and receipt email.
- Prepare the item for return if it was a physical product: make sure it is unopened, unused, and in original packaging.
- Send an email to info@goretailgroup.com or gethelp@niquead.com requesting a refund, specifying that this is for the main membership subscription or service charge.
- Include your order ID, the reason for the refund request, and emphasize if the subscription renewed without notice or if the account was unused.
- If a physical return is required, ship the product with adequate packing to Go! Toys & Games ATTN: Returns Processing, 6411 Burleson Road, Austin, TX 78744-1414, using a trackable shipping method. You are responsible for return shipping costs.
- Keep a tracking number and monitor the refund processing time, which can take up to 5 business days under normal conditions or 7-10 days during high volume periods.
If you purchased through credit card or direct billing on the Go! Calendars site:
- Check your billing statement for the exact merchant name and transaction date.
- Contact your credit card provider and request a refund citing "subscription renewed without prior notice" or "service unused" as reasons.
- Follow your credit card provider's dispute or chargeback process if the merchant is unresponsive.
How to Contact Go! Calendars
If you need assistance, here’s how you can get in touch with Go! Calendars support team:
Tips and Tricks for Getting a Go! Calendars Refund
- Be polite but firm: Use respectful language while clearly stating your issue and your expectation for a refund.
- Provide detailed explanations: Describe the problem or reason for the refund thoroughly to avoid back-and-forth and speed up the process.
- Contact customer support promptly: Reach out as soon as you encounter an issue to show seriousness and urgency.
- Escalate politely if necessary: If the first line of support is unhelpful, ask to speak with a manager or supervisor.
- Use the timing to your advantage: Request refunds during business hours and early in the week when responses might be faster.
- Mention willingness to return the product: Sometimes stating you'll return the product can increase chances of refund approval.
- Document all communication: Keep records of emails, chat logs, and phone calls in case you need to escalate further.
- Follow up regularly but not aggressively: Persistence can pay off, but maintain professionalism in each message.
- Leverage false advertising or discrepancies: Highlight any misleading information or differences between what was advertised and what was received.
- Express dissatisfaction publicly if all else fails: Posting on social media or forums can sometimes prompt companies to act faster to protect their reputation.
Why Do People Request Refunds from Go! Calendars
- Items not in original condition or packaging when returned
- Returns outside the 30 to 60 days money-back guarantee period
- Personalized merchandise that is not defective or damaged
- Items showing signs of usage such as writing, creases, or folds
- Returns without valid receipts typically only allowed exchanges at discounted price
- Damaged or incorrect items—refunds issued upon contacting customer service
- Defective items requiring customer service contact before return
- Refund exclusions like original shipping charges and non-refundable taxes/fees
- Return shipping costs borne by customers
- Product returns requiring unopened and saleable condition for acceptance
- Exchange only policy during certain periods (Dec 26-Jan 31) with discounted pricing
Go! Calendars Refund Script
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Hello,
I hope this message finds you well. I am writing to address a recent billing issue with my account. It appears that there was an accidental charge, and I would like to request a refund for this transaction. I understand that your policy allows for such situations, and I would greatly appreciate your prompt assistance in resolving this matter.
Thank you for your attention to this issue. I look forward to your response.
Best regards,
Go! Calendars Refund Policy
Go! Calendars offers a 30-day money-back guarantee for unsatisfied purchases. Customers can return items in original condition for a refund or exchange, though refund amounts will exclude original shipping charges and potential non-refundable fees. For all returns, proper packing is required, and customers are responsible for return shipping costs.
The Easiest Way to Get a Go! Calendars Refund
If you’re frustrated trying to get a refund from Go! Calendars—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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