Overview
Guideposts is a company that shares inspiring and uplifting stories, along with positive living articles, angels and miracles stories, prayers, and daily devotions. They publish several magazines like Guideposts Magazine and Angels On Earth Magazine, and also offer books, eBooks, and devotional materials. On top of that, they provide digital apps to help people connect with faith and inspiration. Essentially, Guideposts is all about giving hope, encouragement, and spiritual guidance through different kinds of media, helping people feel uplifted and supported in their daily lives.
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The information was directly gathered from the official Guideposts website, clearly describing their offerings in simple and accessible terms suitable for a consumer audience.
How to Get a Guideposts Refund: Step by Step
If you purchased through Guideposts.org Customer Care Account:
- Log into your Customer Care account at guideposts.cloud.buysub.com.
- Navigate to your subscription management section.
- Cancel your magazine subscription. This cancellation is required to initiate a refund request.
- Contact Customer Care at 1-800-431-2344 Monday to Friday, 8 AM to 6 PM EST.
- Request a refund for the remainder of your magazine subscription.
- Provide your account number or mailing address for verification.
- Wait up to four weeks for the refund to be processed to your credit card.
How to Contact Guideposts
If you need assistance, here’s how you can get in touch with Guideposts support team:
Tips and Tricks for Getting a Guideposts Refund
- Be polite but firm in your communication; politeness often encourages better responses.
- Request a refund promptly after receiving the product or service; timing matters to show seriousness.
- Clearly state the reason for the refund, focusing on dissatisfaction or unmet expectations.
- Use specific language like "request a full refund" or "initiate return and refund process" to avoid ambiguity.
- Escalate the issue by asking to speak to a supervisor or manager if initial contact doesn’t resolve the issue.
- Refer to unauthorized charges and question billing practices if applicable, as some users found success highlighting these points.
- Document all communications to give yourself leverage if the dispute needs escalation or chargeback.
- Consider payment disputes such as bank chargebacks or PayPal disputes as last resorts if the company is uncooperative.
- Leverage social proof or mention public complaints to encourage the company to resolve the issue swiftly to avoid bad publicity.
- Follow-up persistently until the refund is processed; don’t assume silence means rejection.
Why Do People Request Refunds from Guideposts
- Order errors: Customers receiving duplicate copies of products due to website glitches.
- Unwanted products: Receiving books or products not ordered or no longer wanted.
- Cancellation and refunds: Customers canceling magazine subscriptions and requesting refunds for the remainder of the subscription period.
- Missing issues: Not receiving all expected magazine issues as part of the subscription.
- Billing disputes: Disputes arising from being billed for products they did not want or for continued shipments after cancellation.
- Product dissatisfaction: Customers returning books or products that do not meet their expectations.
- Return postage responsibility: Some customers report paying postage for returns if products are opened.
- Delayed refunds: Customers experiencing delays (up to four weeks) in refund processing after returns.
Guideposts Refund Script
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Dear Guideposts Customer Service,
I hope this message finds you well. I am writing to bring to your attention a billing issue I've encountered. It appears that I have been charged for a service/product that I did not intend to purchase. After reviewing my account, I believe this may have been an accidental charge.
I appreciate the quality of your offerings, but this unexpected charge has caused some dissatisfaction. I kindly request a refund for this amount at your earliest convenience. Thank you for your attention to this matter.
Best regards,
Guideposts Refund Policy
Guideposts offers a refund policy ensuring customer satisfaction, allowing returns within 30 days for a full refund of merchandise value. Products must be returned accompanied by an invoice to a specified address, while magazine subscriptions can be canceled anytime for a refund on the remaining balance.
The Easiest Way to Get a Guideposts Refund
If you’re frustrated trying to get a refund from Guideposts—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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