Overview
Les Mills Plus is a home workout fitness app that gives you access to over 2500 workouts whenever you want, wherever you are. It offers a big variety of workout types like strength training, cardio, Pilates, yoga, HIIT, martial arts, cycling, and more, suitable for all fitness levels from beginner to advanced. You can choose workouts that use equipment or not. The app also has workout plans, challenges, and bootcamps that last between 3 to 12 weeks, all led by motivating, world-class instructors. You can use it on your phone, tablet, computer, or TV, and even download workouts to do offline. There's also a community you can connect with online. There are two membership options: a premium one with full access to everything, and a base one with a smaller workout selection.
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The description is based directly on the official Les Mills Plus website, summarizing the main services and features in simple terms suitable for a consumer audience.
How to Get a lesmillsplus Refund: Step by Step
If you purchased through LES MILLS+ Directly:
- Sign in to your LES MILLS+ account at lesmillsplus.com.
- Hover over the profile bubble at the top right and select MY ACCOUNT.
- In Subscription Details, select CANCEL SUBSCRIPTION.
- Answer the cancellation questions and confirm cancellation.
- Note: LES MILLS+ does not offer refunds once purchased; cancellation stops future billing but does not refund the current period.
If you purchased through Google Play:
- Go to play.google.com and sign in to your Google account.
- Click your profile picture at the top right.
- Navigate to Payments & subscriptions > Budget & order history.
- Find the LES MILLS+ subscription and click Report a problem.
- Select the option that describes your situation, complete the refund request form, and explicitly note you'd like a refund.
- Submit the request and wait for Google to process it (usually within a few days).
- If it has been more than 48 hours since purchase and Google cannot process the refund, contact the developer (LES MILLS+) directly through their support channels.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top (your name).
- Select Subscriptions.
- Find your LES MILLS+ subscription and tap it.
- Tap Report a Problem and follow the prompts to request a refund through Apple’s system.
- Emphasize in your message that the subscription renewed without notice or was unused to improve refund chances.
If you purchased through Roku:
- Go to my.roku.com/subscriptions and sign in to your Roku account.
- Under Active subscriptions, select the LES MILLS+ subscription.
- Click on Manage subscription and then select Turn off auto-renew to cancel future billing.
- Access continues until the end of the billing cycle, but refunds are generally not offered by Roku as subscriptions are pre-paid and non-refundable.
- If you want a refund despite this, contact Roku Support directly and mention if the subscription was unused or renewed without notice.
- Alternatively, on your Roku device, press Home, highlight the LES MILLS+ app, press the Star button, select Manage subscription, and turn off auto-renew.
How to Contact lesmillsplus
If you need assistance, here’s how you can get in touch with lesmillsplus support team:
Tips and Tricks for Getting a lesmillsplus Refund
- Contact customer support promptly before the billing cycle renews to avoid extra charges.
- Use polite but firm language, emphasizing dissatisfaction with the service or claiming technical issues with the app or workouts.
- Refer to trial cancellations if cancelling within the 14-day trial to avoid charges, even if the official policy is ambiguous.
- Explain specific workout or content issues (e.g., workout not as expected) to push for goodwill refunds.
- Cancel monthly subscriptions before the next billing date to stop further charges, as annual subscriptions generally do not get prorated refunds.
- Escalate to customer support supervisors if initial representatives deny refunds.
- Leverage social media or public forums to highlight issues, which may prompt faster responses.
- Timing is key: initiate cancellation and refund requests close to the end of the billing month or trial periods for the best chance at refund.
- Be prepared to accept that refunds are rare for annual plans, but persistence and polite escalation can sometimes yield partial refunds or credits.
- Document all interactions and communications for reference during disputes.
Why Do People Request Refunds from lesmillsplus
- Charges after cancellation: Users charged for subscriptions even after they canceled.
- Inactive subscriptions charged: Being billed for subscriptions that were inactive or forgotten.
- Refusal to refund: Refund requests are often denied, even for accidental payments or unused memberships.
- Rude customer service: Poor customer service when asking for refunds or account assistance.
- Subscription trap: Complaints about being stuck in subscriptions or not knowing how to cancel properly.
- Accidental charges: Being charged without intent or clarity and denied refunds.
lesmillsplus Refund Script
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Hello,
I hope this message finds you well. I am writing to bring to your attention an issue regarding my recent billing with Les Mills Plus. It seems that I was charged for a subscription that I did not intend to renew, and I would like to request a refund for this accidental charge.
I have enjoyed the service, but unfortunately, I am currently unable to continue my subscription for personal reasons. I would appreciate your assistance in resolving this matter and processing my refund.
Thank you for your understanding and prompt attention to this issue.
Best regards,
lesmillsplus Refund Policy
Les Mills Plus offers a 14-day free trial for new members. If you are not satisfied within this period, you can cancel your account before the trial ends, and you will not be charged. Beyond the trial period, their standard refund policy details are not specified clearly on the website.
The Easiest Way to Get a lesmillsplus Refund
If you’re frustrated trying to get a refund from lesmillsplus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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