Overview
Mags.com is a website where you can easily get subscriptions to lots of different magazines, over a thousand choices in fact. They've been around since 1999 and are known for offering great deals and big discounts on magazine subscriptions. They work closely with magazine publishers to make sure they can give you the lowest prices possible, and they even have special discounts for groups like military, teachers, and students. You can buy subscriptions as gifts too, and ordering is super simple—you can do it online, by phone, or email. Plus, they have an active online community and often have special limited-time deals on popular magazines.
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The description comes directly from the official mags.com About Us page, which clearly explains the main consumer services including magazine subscriptions, discounts, gift subscriptions, and easy ordering methods, all phrased simply and straightforwardly.
How to Get a mags.com Refund: Step by Step
If you purchased through mags.com direct subscription:
- Go to mags.com and create a Magazine Customer Service account using your email and password.
- Log in to your account.
- Locate your active subscription and click the "manage" button next to the subscription.
- Click "cancel" under the magazine cover image and follow the prompts to cancel the subscription.
- Immediately after canceling, submit a refund request by creating a Case through the Customer Service link available on the website.
- If you have trouble with the online process, call customer service at 1-877-516-2381, Monday-Saturday 9AM-10PM EST to request a refund directly.
- Mention in your refund request that the subscription was canceled and you are requesting a refund for unused issues or charges.
- Refunds are issued promptly but may take 1-5 business days to appear in your bank or card statement.
How to Contact mags.com
If you need assistance, here’s how you can get in touch with mags.com support team:

Tips and Tricks for Getting a mags.com Refund
- Ask for the full company name, physical address, and CEO or owner’s name during refund requests to leverage authority and pressure customer service.
- Be polite, businesslike, and cold, keeping a calm, firm tone without anger or impatience.
- Start with the mindset you will get a full refund and be ready to escalate to the next person if refused.
- Avoid outright legal threats, but casually mention attorneys or call recordings to subtly intimidate.
- Persist and be patient, as refunds may come in stages and many give up too early.
- Call customer service directly and expect long hold times; ask to escalate politely to supervisors or higher-level reps as needed.
- Document all interactions meticulously—names, dates, phone numbers, and conversation details.
- Use clear, professional language like “I did not authorize this charge” or “I am requesting a full refund immediately.”
- Submit refund requests promptly to stay within any dispute windows, usually within 30 days for credit card chargebacks.
- If customer service fails, dispute charges with your bank as unauthorized or fraudulent.
- When offered partial refunds, insist on full refunds firmly but politely.
- Casually request company details and refuse to accept vague or incomplete answers.
- Avoid scam recovery services and third-party agencies promising refunds.
- For cancellations, manage subscriptions directly from your mags.com customer account and immediately request refunds for unused charges.
- If applicable, use formal complaint channels such as the Better Business Bureau or PayPal disputes after internal escalation.
- Mention representatives by name if you had positive contact to personalize the communication and follow up.
- Highlight reasons such as unauthorized charges, failure to deliver magazines, or misleading offers to justify refund requests.
Why Do People Request Refunds from mags.com
- Automatic subscription renewals without notice, leading to unauthorized charges.
- Difficulty canceling subscriptions and stopping ongoing billing.
- Charges taken without approval or despite address changes and no magazine delivery.
- Overpriced renewal fees with no price transparency and no notification.
- Failure to deliver magazines despite payments made.
- Poor customer service including unresponsiveness and poor communication.
- Misleading "gift" offers that lead to costly automatic subscriptions.
- Multiple unauthorized withdrawals from bank or PayPal accounts.
- Refusal or delays in issuing refunds even after complaints or disputes.
- Damaged or missing issues leading to requests for replacements or refunds.
- General dissatisfaction with the magazine purchase leading to refund requests for unmailed issues.
mags.com Refund Script
Script

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Dear Mags.com Customer Service,
I hope this message finds you well. I am writing to formally request a refund due to an accidental charge on my account. I have reviewed your refund policy and understand that I am eligible for a refund for any unmailed issues. Unfortunately, I am not satisfied with the recent subscription, and I would like to initiate a refund process.
Thank you for your attention to this matter. I appreciate your assistance and look forward to your prompt response.
Best regards,
mags.com Refund Policy
Mags.com's refund policy states that if a product is discontinued or unavailable, they reserve the right to cancel your order and provide a full refund for one-time purchases, or issue a pro-rated refund for subscriptions. Refunds for digital or All Access subscriptions are at their discretion, and cancellations will take effect at the end of the billing period for ongoing subscriptions.
The Easiest Way to Get a mags.com Refund
If you’re frustrated trying to get a refund from mags.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.