Overview
North American Learning Institute (NALI) is an eLearning company that offers affordable and easy-to-access online courses. They provide classes for court requirements, workplace training to keep employees in line with rules, programs for middle and high school students and college learners, plus personal growth courses for things like job prep and relationship help. Their classes are recognized all over the U.S. and Canada, fully online so you can do them anytime on your computer or phone, and they have a money-back guarantee if your certificate isn't accepted.
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The information was directly obtained from the company's official website nalearning.org, which states their mission, types of courses, target audiences, delivery method, and guarantees in simple terms suitable for consumers.
How to Get a North American Learning Institute Refund: Step by Step
If you purchased through the North American Learning Institute website (nalearning.org):
- Contact customer support directly. Use the email help@nalearning.org or call or text (888) 338-8855.
- State that you want a refund for your membership, subscription, or charge. Mention any specifics like the date of purchase and the amount charged.
- If there is a recurring subscription, request cancellation as part of the refund process. This ensures no further charges are made.
- Explain that you are requesting a refund for the main service and clarify any misunderstandings if necessary.
- Use a polite but firm tone emphasizing the need for a refund. Highlight if the charge was unexpected or if the service was unused.
- Keep records of all communications until the refund is processed.
How to Contact North American Learning Institute
If you need assistance, here’s how you can get in touch with North American Learning Institute support team:

Tips and Tricks for Getting a North American Learning Institute Refund
Why Do People Request Refunds from North American Learning Institute
- Course certificate not accepted by court or legal entity
- Request for refunds shortly after purchase but denied due to accepted refund policy
- Course not completed, refunds generally not provided even if contacted shortly after payment
- Lack of clear communication or understanding of refund policy terms
- Disputes over course product quality or acceptance
- Refunds sometimes granted as one-time courtesy when course is not accepted
North American Learning Institute Refund Script
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Dear North American Learning Institute Team,
I hope this message finds you well. I am writing to bring to your attention an issue I encountered regarding my recent billing. I noticed an accidental charge on my account that I did not authorize, and I would like to request a refund for this amount.
Given my experience with your services, I trust you will address this matter promptly and am optimistic about resolving it quickly. Thank you for your assistance and understanding.
Best regards,
North American Learning Institute Refund Policy
The refund policy of North American Learning Institute (nalearning.org) includes a 100% money-back guarantee. If a student's certificate is not accepted for any reason, they can contact the institute to receive a full refund of the course price.
The Easiest Way to Get a North American Learning Institute Refund
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