Overview
Novorésumé is an online platform that helps you create resumes quickly and easily using customizable templates that recruiters love. Besides resume templates, they also offer CV and cover letter templates, making the job application process simpler. They provide extra learning resources and online courses to help with job hunting, interview skills, and career advice. You can access everything on their website without needing to download any software or sign up for a long time. Basically, if you're looking to create a professional resume or cover letter and want some tips on landing a job, Novorésumé is a straightforward and helpful tool for that.
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The information comes directly from the official Novorésumé website, which clearly outlines the services they offer tailored to job seekers, including the resume builder, templates, learning resources, and career advice, all designed to be user-friendly for consumers.
How to Get a Novorésumé Refund: Step by Step
If you purchased through credit card or PayPal on Novorésumé.com:
- Go to the Novorésumé website and log into your account.
- Contact Novorésumé directly to request your refund by one of the following methods:
- Click the "Support Chat" option on the website to open a chat window and send a refund request.
- Send an email to contact@novoresume.com requesting a refund for your Premium membership purchase.
- Mention that you are requesting a refund under their 14-day Money Back Guarantee, which applies to the first upgrade to Premium.
- Emphasize if the service did not meet expectations or if you had no usage of the Premium features after upgrading.
- Note that deleting your account does not automatically issue a refund, so you must explicitly request it via chat or email.
How to Contact Novorésumé
If you need assistance, here’s how you can get in touch with Novorésumé support team:
Tips and Tricks for Getting a Novorésumé Refund
- Contact customer support promptly via email at contact@novoresume.com for quick resolution.
- Clearly explain the issue and mistake, such as accidental subscription length or unauthorized charge.
- Request a partial refund if appropriate, indicating your intent for a fair adjustment rather than a full charge dispute.
- Use polite, concise, and factual language to maintain goodwill; avoid anger or accusations.
- Escalate only if initial response is slow or unhelpful, starting with customer support, then higher management if available.
- Reach out within the refund guarantee period (e.g., 14 days) to increase chances of success.
- Check your subscription details carefully before contacting to avoid unnecessary disputes.
- Highlight any confusion caused by pricing or features if applicable, to support your refund claim.
- Be persistent but courteous in follow-ups if refund is delayed.
- Avoid dispute or chargeback threats initially; try to resolve amicably first to improve refund chances.
- Utilize common refund complaint language like "accidental purchase," "unauthorized charge," or "did not meet expectations" as reported by users.
Why Do People Request Refunds from Novorésumé
- Premium account did not match expectations, leading to refund requests within 14 days.
- Accidental subscription purchases, such as selecting a longer period than intended.
- Confusion over what content is free versus premium, causing users to request refunds when charged unexpectedly.
- Technical issues during purchase or use, such as app crashes or errors.
- Changes of mind or dissatisfaction with the platform features after upgrading to a Premium account.
- Requests for a refund require contacting customer support, highlighting the importance of communication in resolution.
Novorésumé Refund Script
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Hello Novorésumé Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent transaction on your platform. I noticed an unexpected charge on my account that I did not authorize, and I believe it may have been an accidental charge during the checkout process.
I have always appreciated your service but am currently dissatisfied due to this issue. I kindly request a refund for this charge at your earliest convenience. Thank you for your understanding, and I look forward to resolving this matter swiftly.
Best regards,
Novorésumé Refund Policy
Novorésumé allows customers to cancel their purchase and request a refund within 14 days from the date of purchase. To initiate a refund, customers must send an email to Novorésumé providing specific details about their purchase and cancellation request.
The Easiest Way to Get a Novorésumé Refund
If you’re frustrated trying to get a refund from Novorésumé—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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