Overview
PeopleFinders is a website that helps you find information about people in an easy and quick way. You can look up someone's current phone number, address, or even check their background. It's useful if you want to find old friends, family members, or anyone you need to get in touch with. They gather public records and data to provide contact details, criminal records, and other info that's available. Just type in a name, phone number, or address, and you can get reports to help you learn more about that person. It’s simple to use and great for everyday people who want to find someone or know more about them safely and responsibly.
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The description was formed based on the official peoplefinders.com about page and services, which clearly outlines the main offerings in straightforward terms suitable for consumers. It confirms that the service is designed to be easy and fast for finding people and their public information without complex language.
How to Get a PeopleFinders Refund: Step by Step
If you purchased through PeopleFinders directly (e.g., credit card payment on peoplefinders.com):
- Call the PeopleFinders Customer Care Team at (800) 718-8997 within 15 days of the original purchase. They do not process refund requests via email.
- Explain that the report did not contain the information you needed and you are requesting a refund based on that.
- Be specific and clear that you want a refund rather than a cancellation or other option.
- If a refund is approved, allow several days for the credit to appear in your bank or credit card statement.
- If you want to check the refund status, call the same Customer Care number for updates.
If you purchased through the Apple App Store:
- Open a browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID used for the PeopleFinders subscription.
- Tap or click "I'd like to" and select "Request a refund."
- Choose the reason that best fits your situation, such as "Subscription renewed without notice" or "Account was unused."
- Select the PeopleFinders app or subscription from the list, then submit your refund request.
- Wait 24 to 48 hours to receive an update on your request. If approved, the refund will take additional time to appear on your payment method.
If you purchased through Google Play:
- Go to play.google.com and sign in with the Google account used for the purchase.
- Click your profile picture in the top right corner.
- Go to Payments & subscriptions > Budget & order history.
- Locate the PeopleFinders purchase and click Report a problem.
- Select the reason that fits your case, for example "Subscription renewed without notice" or "Item not delivered as expected."
- Fill out the form and state you want a refund, then click Submit.
- Expect a refund decision within 1 to 4 days.
How to Contact PeopleFinders
If you need assistance, here’s how you can get in touch with PeopleFinders support team:
Tips and Tricks for Getting a PeopleFinders Refund
- Call PeopleFinders Customer Care at (800) 718-8997 within 15 days of purchase to request a refund—email requests are not accepted.
- Clearly state you want a refund, not just a cancellation, emphasizing that the report lacked needed information or service wasn’t rendered.
- Use calm, polite, but firm language stressing consumer dissatisfaction and your rights without being aggressive.
- If your initial request is denied, ask to speak with a supervisor or higher-level support and calmly restate your case.
- Document every interaction thoroughly including dates, times, names, and summaries of conversations for evidence.
- Request your refund promptly after the charge and before multiple billing cycles as timing significantly improves chances.
- If refused, consider disputing the charge with your credit card company as a chargeback.
- Be prepared for inconvenient call center hours and the requirement to speak directly with a representative—cancelling online or via email is typically not possible.
- Use specific reasons for your refund such as unauthorized charges, recurring charges after cancellation, incomplete or inaccurate report info, or poor customer service related to refunds.
- As a last resort, publicly share your negative experience to pressure the company.
Why Do People Request Refunds from PeopleFinders
- Charges after canceling trials or memberships with confirmation
- Unauthorized subscription or recurring charges
- Inaccurate, incomplete, or missing information provided in reports
- Poor or misleading customer service regarding refunds and cancellations
- Dislike of search performance during free trial periods
- Difficulty in canceling subscriptions leading to unexpected charges
- Denial of refund requests despite customer complaints
- Billing for a service not willingly signed up for
PeopleFinders Refund Script
Script
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Dear PeopleFinders Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent subscription. It appears that I have been charged twice, and I did not intend to renew my plan. After reviewing the services, I am also dissatisfied with the quality of information provided.
Given these circumstances, I kindly request a refund for the unintended charge. I appreciate your timely attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
PeopleFinders Refund Policy
PeopleFinders offers a refund policy that operates on a case-by-case basis. If a purchased report lacks the necessary information, customers may receive a refund or a free additional search. Refund requests must be initiated within 15 days of purchase and cannot be processed via email.
The Easiest Way to Get a PeopleFinders Refund
If you’re frustrated trying to get a refund from PeopleFinders—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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