Overview
ResumeHelp.com is a friendly online service that helps people create great resumes and cover letters quickly and easily. They offer simple tools like a Resume Builder that walks you through making a resume with lots of templates and customization options. They also have a Cover Letter Generator to help you write cover letters that match your resume. Plus, there's a CV Maker for creating detailed CVs, which is useful if you're applying for academic or international jobs. Besides that, they provide helpful features like spell checking, ready-to-use suggestions, and the ability to download your documents in different formats. They also offer a big collection of resume templates and examples plus plenty of career advice articles. If you get stuck, their team of experts is available to support you by phone, chat, or email. It's like having a professional friend help you get ready for job applications.
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The description is based on detailed information directly from the About Us page of ResumeHelp.com, listing all main services and features in simple, easy-to-understand language suitable for consumers.
How to Get a Resume Help Refund: Step by Step
If you purchased through ResumeHelp.com directly:
- Sign into your ResumeHelp.com account.
- Navigate to the “Send us a message by email” section on the account or support page.
- Under “Select a message,” choose “Cancel.”
- Click “Cancel subscription” to proceed.
- Use the option to chat with a live agent for help if you want assistance in requesting a refund.
- If you confirm cancellation, enter your email and finalize by clicking “Cancel subscription.”
- Watch for a cancellation confirmation email; if not received, check your spam or junk folder.
- If no confirmation arrives, contact customer service directly via phone (US: 844-484-1207, Canada: 866-204-2791), live chat, or email through their form.
- When contacting customer service, mention that the subscription was charged without notice and emphasize that the service was unused to improve chances of a refund.
How to Contact Resume Help
If you need assistance, here’s how you can get in touch with Resume Help support team:
Tips and Tricks for Getting a Resume Help Refund
- Immediately cancel within the 7-day trial period to avoid automatic subscription charges.
- Document every interaction with customer service; keep emails and chat transcripts to back your refund request.
- Request a refund promptly explaining you were unaware of the automatic subscription and trial terms.
- Insist on referring to any stated money-back guarantee or refund policies, even if unofficial.
- If refund is denied, escalate by disputing the charge with your credit card company as an unauthorized or misleading charge.
- Escalate complaints by filing with consumer protection agencies like the Better Business Bureau or your country’s equivalent.
- Use firm but polite language, emphasizing misunderstanding of trial terms rather than hostility.
- Join forums or Reddit communities to gather similar experiences and collective advice on handling disputes.
- Delete your account after refund or cancellation to avoid future charges or confusion.
- Act quickly—delays often make refunds harder to obtain.
- Check bank or card statements regularly to catch unexpected charges early.
- If charges continue after cancellation, threaten or pursue chargeback with your bank citing unauthorized recurring charge.
Why Do People Request Refunds from Resume Help
- Unauthorized charges or unclear billing leading to unexpected fees (e.g., $24 or $80 charges without clear consent).
- Misleading trial terms such as hidden fees after a "free" trial period that are only disclosed in small print.
- Difficulty canceling subscriptions resulting in continued charges even after users tried to cancel.
- Poor customer service and unresponsiveness when users request refunds or try to resolve billing issues.
- Perceived scam or fraudulent practices especially related to unclear payment policies and unauthorized billing.
- Users expecting free services but later being charged to access resume templates or services.
- Disputes over refund processing delays where refunds are promised but not received promptly or at all.
Resume Help Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription on Resume Help. I noticed an accidental charge on my account that I did not intend to authorize. I believe this might have been a mistake, as I was not actively using the service during that time.
Given my circumstances and dissatisfaction with this unexpected charge, I kindly request a refund. I appreciate your understanding and assistance in resolving this matter promptly.
Thank you for your attention to this issue. I look forward to your swift response.
Best regards,
[Your Name]
Resume Help Refund Policy
ResumeHelp does not guarantee refunds for their services, but users can cancel their subscriptions at any time. Upon cancellation, a confirmation email is sent, and if not received, users are advised to contact customer service.
The Easiest Way to Get a Resume Help Refund
If you’re frustrated trying to get a refund from Resume Help—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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