Overview
Resume Nerd is a friendly online platform that helps people create professional resumes and cover letters easily. It offers a resume builder with helpful step-by-step guidance and templates, a cover letter builder to pair with your resume, and tools to improve your resume by adding missing skills or keywords. They also have a resume scoring tool to suggest improvements, and features that match you with jobs based on your skills and experience. Additionally, they provide examples, tips, and resources to help you with resumes, cover letters, interviews, and job searching. Basically, it’s a helpful guide to get your job application ready and find better job matches.
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The description is based directly on detailed information from Resume Nerd's official About Us page, which explains their main services and mission in simple terms suited for consumers.
How to Get a Resume Nerd Refund: Step by Step
If you purchased through ResumeNerd.com directly:
- Log in to your Resume Nerd account.
- Click the user icon in the top right corner, then select "Manage Account."
- Click "Cancel Subscription" and confirm by clicking “Yes, cancel my account.”
- After cancellation, contact Resume Nerd customer service to request a refund by either calling 844-363-0076 (US), 1-844-284-4174 (Canada), or emailing help@resumenerd.com.
- When requesting a refund, mention if the subscription renewed without notice or if you have not used the service since renewal to increase chances of approval.
- Provide your account details and transaction information.
- Approved refunds are credited back to the original payment method used.
If you purchased through Apple (iTunes) subscription:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Tap "Subscriptions." Locate the Resume Nerd subscription and open it.
- Tap "Cancel Subscription" to stop future billing if not already canceled.
- To request a refund, open a browser and go to https://reportaproblem.apple.com/.
- Sign in with your Apple ID and find the Resume Nerd purchase.
- Click "Report a Problem." Choose the reason such as "Item didn't download or can't be used" or "Item was renewed without my consent." Use phrasing like "subscription renewed without notice" or "I did not use the service after renewal" to improve refund success.
- Submit the request and wait for Apple to reply.
How to Contact Resume Nerd
If you need assistance, here’s how you can get in touch with Resume Nerd support team:
Tips and Tricks for Getting a Resume Nerd Refund
- Contact customer service immediately and clearly state that you did not authorize the charge.
- Request a full refund repeatedly while referencing unauthorized charges or billing errors.
- Mention cancellation of subscription explicitly and emphasize that you were unaware of auto-renewal.
- Utilize the free trial claim if you were charged after a supposed free trial period ended.
- Escalate by threatening a chargeback with your bank or credit card company if the refund is not honored.
- Be persistent and polite in your communication; repeatedly follow up if necessary.
- Cancel subscription immediately to prevent further charges before requesting refund.
- Time your request within 90 days of the charge for better chance at chargeback through your bank.
- Document all communications including dates, times, and names of representatives you speak with.
- If denied a refund, escalate to your bank for a chargeback claim, especially if the charge was unauthorized.
Why Do People Request Refunds from Resume Nerd
- Unexpected or premature billing charges before the end of a free trial or billing cycle.
- Feeling misled or betrayed due to unclear or non-transparent billing information.
- Confusion over subscription auto-renewal terms and charges leading to refund requests.
- Cancellation issues, including attempts to cancel not being acknowledged.
- Delays in processing refunds or refusal of refunds as per Refund policy.
- Difficulty communicating with customer service or delayed responses.
- Being charged after canceling a subscription.
- Dissatisfaction with the quality of the resume service not meeting expectations.
- Lack of notification before auto-renewal charges.
- Business policy states refunds are not guaranteed, but refunds may be issued as exceptions or goodwill.
Resume Nerd Refund Script
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Dear Resume Nerd Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered. I noticed an accidental charge on my account that I did not authorize or intend to make. I have always appreciated the quality of your services, but unfortunately, this experience has led to my dissatisfaction.
I kindly request a refund for this charge. I appreciate your understanding and prompt attention to this matter. Thank you for your assistance.
Best regards,
Resume Nerd Refund Policy
Resume Nerd's refund policy states that refunds are not guaranteed and any approved refund will be credited to the original payment method used for the purchase.
The Easiest Way to Get a Resume Nerd Refund
If you’re frustrated trying to get a refund from Resume Nerd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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