Overview
Ten Perfect Nails is a friendly, family-owned nail salon in Tracy, CA, that has been serving the community since 1993. They offer a range of services including manicures, pedicures, waxing, and nail enhancements. Their skilled technicians provide personalized nail care in a relaxed and welcoming atmosphere, making it a great spot for anyone looking to treat themselves to some quality nail care and pampering.
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The description is based on the official website of Ten Perfect Nails which clearly lists their main services and emphasizes their family-owned, welcoming environment and long-standing community presence.
How to Get a Ten Perfect Nails Refund: Step by Step
If you purchased through Ten PM (web.app):
- Identify if your purchase is a subscription or a one-off purchase. Refunds are not available for subscription plans—only for the first one-off purchase pouch.
- For subscription refunds, cancellation is possible for future shipments only; no refunds for previous subscription charges.
- For refunds of the first one-off purchase pouch:
- Contact info@tenpm.co within 45 days of purchase.
- Provide proof of purchase and details of usage (must have used the product continuously for 30 days).
- Prepare to return the remaining unused product to the address provided by the company; you pay for return shipping.
- Your refund will cover the full product price minus shipping and handling, processed to your original payment method.
How to Contact Ten Perfect Nails
If you need assistance, here’s how you can get in touch with Ten Perfect Nails support team:

Tips and Tricks for Getting a Ten Perfect Nails Refund
- Contact the salon promptly after the service if unsatisfied to increase chances of refund.
- Clearly state that you are not happy with the nails instead of vague complaints.
- Request either a refund or free rework by a more skilled technician.
- Have photographic evidence of the poor quality or issues to support your claim.
- If initially denied, threaten to leave negative reviews with pictures which often motivates refund or correction.
- Escalate by asking to speak with a manager if front-line staff are unhelpful.
- Be polite but firm in communication; avoid aggressive language that can shut down the conversation.
- Try to make the refund request within days of the appointment to avoid disputes about timing.
- Use common consumer rights phrases like "I paid for a quality service but received substandard work".
- Consider calling before visiting in person to gauge receptiveness and set appointment for discussion.
Why Do People Request Refunds from Ten Perfect Nails
- Poor quality of the nail service or nail polish application.
- Messy or uneven application such as badly done French tips or gel overlays.
- Damage to natural nails or nail beds caused during the service.
- Unsatisfactory results that do not meet the customer's expectations or the agreed-upon design.
- Service not completed properly or rushed, leading to subpar results.
- Broken or lost nails shortly after the appointment.
- Allergic reactions or discomfort
- Customer feels the service was overpriced
- Salon failure to address complaints onsite
- Miscommunication
Ten Perfect Nails Refund Script
Script

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Dear Ten Perfect Nails Team,
I hope this message finds you well. I am writing to address a billing issue that has occurred with my recent visit to your salon. I noticed an unexpected charge on my account that does not correspond to the services I received. Additionally, I was not completely satisfied with the service provided, which did not meet my expectations.
Given these circumstances, I kindly request a refund for the amount charged. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Ten Perfect Nails Refund Policy
Ten Perfect Nails has a no refund policy in place for services rendered, meaning all sales are final once the service has been completed. If a customer is dissatisfied with a service, they are encouraged to communicate their concerns, but no monetary refunds will be issued.
The Easiest Way to Get a Ten Perfect Nails Refund
If you’re frustrated trying to get a refund from Ten Perfect Nails—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.