Overview
The Denver Post is a local news organization that provides readers with unlimited access to important and exclusive journalism focused on Colorado. They cover breaking news, sports including pro and college teams, and offer opinion pieces and reviews. Subscribers can access their content on the website, via mobile apps, and get a digital replica of the print newspaper. They also offer newsletters delivered directly to your inbox. With a subscription, you can share your access with family and friends and manage your subscription details online easily.
Difficulty
12345
678910
Easy
Medium
Very Hard
The information was directly taken from The Denver Post's official page about why to subscribe, describing their services clearly for consumers, including digital access, news coverage, sports updates, and subscription management.
How to Get a The Denver Post Refund: Step by Step
If you purchased through Denver Post Member Services (direct subscription):
- Call Member Services at 303-832-3232.
- Explain that you are calling to request a refund for your Denver Post subscription.
- Note: Refunds are generally not offered; however, you must cancel the subscription first for the request to be considered.
- If the agent says a refund is not normally given, emphasize that you were charged without prior notice or that the account was unused.
- If they agree, they will process a refund back to your credit card on file.
If you purchased through Apple (iOS app subscription):
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with the Apple ID you used to purchase your Denver Post subscription.
- Click or tap on "I'd like to" and then select "Request a refund."
- Select the Denver Post subscription from the list of purchases.
- Choose the reason for the refund request, such as "Subscription renewed without notice" or "Account was unused."
- Submit the refund request.
- Wait 24 to 48 hours for Apple to review and respond to your request.
- If the refund is approved, it will be credited to your original payment method.
- Cancel the subscription in your Apple ID settings after submitting the refund request to prevent further charges.
If you purchased through Google Play (Android app subscription):
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner and select "Payments & subscriptions."
- Tap "Subscriptions" and find your Denver Post subscription.
- Tap "Report a problem."
- Choose the refund option and select a reason such as "Subscription renewed without my consent" or "I did not use the service."
- Submit the request and wait for Google Play to review it.
- If approved, the refund will be issued to your original payment method.
- Cancel the subscription through Google Play to prevent further charges.
How to Contact The Denver Post
If you need assistance, here’s how you can get in touch with The Denver Post support team:
Tips and Tricks for Getting a The Denver Post Refund
- Initiate a chargeback through your credit card provider if The Denver Post refuses to refund directly.
- Persistent calling and complaining to customer service can sometimes restore disrupted services and may increase chances of a refund or credit.
- Highlight any charges for products not received, emphasizing that you paid for a service never delivered.
- Consider threatening to switch to a competing publication like the Colorado Sun to push for a refund.
- Call during early business hours when customer service might be less busy and more responsive.
- Document all interactions with customer service, including names and times, to strengthen your case if escalation is needed.
- Escalate to supervisors or managers if initial customer service representatives deny refunds.
- Use firm but polite language, stating clearly you expect a refund or resolution.
Why Do People Request Refunds from The Denver Post
- Unfulfilled orders or subscriptions: Customers are charged but do not receive the products or newspapers they paid for.
- Non-delivery of subscription newspapers: Subscribers pay for but never receive the physical or digital newspaper.
- Cancellation difficulties: Calls to cancel subscriptions are not properly processed, leading to continued billing.
- Misleading or incorrect renewal rates: Subscribers are charged higher renewal prices than initially confirmed or expected.
- Automatic renewal without consent: Subscriptions renew automatically without clear subscriber approval.
- Lack of response or poor communication: Customer support fails to respond to refund requests or complaints.
- Billing for unwanted products or special editions: Customers are billed for additional newspapers or services they did not request.
- Service disruptions: Operational issues like company liquidation or layoffs lead to lack of product delivery and refunds.
- Disputes over refund policy: Some customers find advertised no-refund policies conflicting with actual refund practices after complaints.
- Charges for items listed as "in stock" but not shipped: Customers are charged for available items that never arrive.
- Persistent marketing calls despite do-not-call requests: Though not a refund cause per se, this often accompanies refund complaints.
The Denver Post Refund Script
Script
Copy
Dear Denver Post Customer Service,
I hope this message finds you well. I am writing to request a refund due to a billing issue I experienced. I was inadvertently charged an amount that seems to exceed what I committed to when I signed up for my subscription. Despite my previous attempts to resolve this matter, I have not seen any correction made to my account.
Given this situation, I would greatly appreciate it if you could process a refund for the excess charges at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
The Denver Post Refund Policy
The Denver Post does not offer refunds for its subscriptions. Once a subscription is canceled, it remains active until the end of the current billing period, after which access and benefits will cease.
The Easiest Way to Get a The Denver Post Refund
If you’re frustrated trying to get a refund from The Denver Post—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
