Overview
Life is Good is a company that makes and sells clothes and accessories that spread a positive and optimistic vibe. They offer a wide range of products including t-shirts, sweatshirts, hats, and more for men, women, and kids. They also have home goods like mugs and blankets, outdoor gear, and fun items like games. Beyond just selling products, they give back to kids in need through their Playmaker Project and offer custom orders and special services like speaking events and ambassador programs. They make shopping easy with free shipping on U.S. orders and helpful customer support.
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The information comes directly from the Life is Good official website's About Us page, detailing their products, services, community work, and customer benefits in clear, consumer-friendly language.
How to Get a The Life Is Good Refund: Step by Step
If you purchased through lifeisgood.com directly:
- Go to the Life is Good website and log in to your account.
- Navigate to the subscription or membership section in your account dashboard to identify your membership details.
- Locate the customer support or contact page on lifeisgood.com, typically found in the footer or under 'Help' or 'Contact Us'.
- Use the customer support contact form or email to request a refund explicitly for the subscription or membership charge.
- In your message, mention that the subscription renewed without notice or that you did not use the membership service to increase chances of refund approval.
- Wait for a confirmation response from customer support and follow any additional instructions they provide.
If you purchased through Stripe:
- Go to https://dashboard.stripe.com/login and sign in to your Stripe account (if you manage your subscription through Stripe).
- Navigate to the "Billing" or "Subscriptions" section to find your recurring subscription payment.
- Look for options to manage or cancel the subscription.
- Contact the merchant (Life is Good) with a refund request for accidental or unwanted recurring charges; emphasize if the subscription renewed without notice or if the service was unused.
- If no refund option is available directly, open your payment method provider (credit card issuer or bank) and dispute the charge after attempting the merchant refund process.
How to Contact The Life Is Good
If you need assistance, here’s how you can get in touch with The Life Is Good support team:
Tips and Tricks for Getting a The Life Is Good Refund
- Contact support promptly as soon as you notice an issue, preferably within the refund window to show urgency.
- Use polite but firm language emphasizing dissatisfaction and desire for resolution, avoiding aggressive tones.
- Reference order details clearly including order number and purchase date to facilitate quick handling.
- Check spam folders regularly to ensure no lost communication with customer service; resend emails if no response is received.
- If the package is lost or delayed, request a replacement mentioning specific shipping status details like “Label generated” date for leverage.
- Escalate by emailing specific contacts such as specialized or priority handling emails provided (e.g., support or direct embroidery email addresses) when normal support fails.
- Request refunds with a no-questions-asked approach to bypass typical return policy limitations.
- Return the merchandise unused, unworn, and in good condition to increase chances of refund acceptance.
- Timing matters: initiate refund requests within stated refund periods (often within 60 days of purchase) to avoid denial.
- Be consistent in follow-ups, maintaining a calm, respectful, and clear communication style to build credibility and pressure for resolution.
Why Do People Request Refunds from The Life Is Good
- Poor quality issues: shirts shrinking after washing, material pilling.
- Customer service issues: poor service, long wait times, unresponsive representatives.
- Return difficulties: difficulty returning items, long wait times, high return shipping costs.
- Design and fit problems: incorrect sizing, designs fading after washing.
- Unsatisfactory merchandise condition: items not meeting expectations or defective.
The Life Is Good Refund Script
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Dear Life Is Good Customer Service,
I hope this message finds you well. I am reaching out to address a recent billing issue regarding my account. I noticed an accidental charge that I believe was made in error. I have always appreciated the quality of your products, but unfortunately, this experience has been disappointing.
I would kindly ask for a refund of this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
The Life Is Good Refund Policy
Life Is Good allows customers to return items for a refund within 60 days of purchase if they are unsatisfied, with the condition that all merchandise must be unused, unworn, and in good condition. A restocking fee of $4.95 will apply to all returns, which will be deducted from the refund amount, and refunds are typically issued within 5-7 business days after the return is received.
The Easiest Way to Get a The Life Is Good Refund
If you’re frustrated trying to get a refund from The Life Is Good—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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