Overview
Workout Anytime is a gym that offers members a wide range of fitness services and amenities to help them stay healthy and fit. They have modern exercise equipment, including cardio and strength machines, free weights, and group training sessions. In addition to workouts, they provide personal training to support individual fitness goals. Members can also enjoy extra perks like tanning beds, HydroMassage, CryoLounge, Infrared Sauna, Massage Chairs, Red Light Therapy, and TheraGun. The gym is designed to be convenient and welcoming for anyone wanting to improve their fitness in a comfortable environment.
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The information was taken directly from Workout Anytime's official website, specifically the page outlining their offered services, ensuring accurate and up-to-date details suitable for a consumer-level explanation.
How to Get a Workout Anytime Refund: Step by Step
If you purchased through Workout Anytime directly (credit/debit card on workoutanytime.com):
- Open the Workout Anytime app on your device.
- Tap the menu icon with three circles (meatballs menu) in the bottom right-hand corner to go to the Account Page.
- Tap on "MEMBERSHIP" on the Account Page.
- Tap the three dots in the top right-hand corner to open the options menu.
- Select "Cancel Membership." You must provide a reason for cancellation and the amount due to cancel.
- Confirm your cancellation by tapping "CANCEL MEMBERSHIP." You will see a confirmation message showing that the cancellation request was received and how much longer you have access.
- To request a refund, after cancellation, contact your home club staff directly via phone or email. Explain that the subscription was canceled shortly after the charge or that you were billed without prior notice.
- Use messaging angles such as emphasizing that:
- You did not use the membership after the charge.
- The subscription renewed without your knowledge or consent.
- You followed the cancellation steps promptly and seek a refund for the unused period.
How to Contact Workout Anytime
If you need assistance, here’s how you can get in touch with Workout Anytime support team:
Tips and Tricks for Getting a Workout Anytime Refund
- Cancel within the 7-day cool off period to avoid hefty cancellation fees and have a legitimate claim for refund.
- Speak directly to the gym manager in person first; if ignored, follow up with an email outlining your cancellation request and attach proof of being within the cool off period.
- Include a corporate Anytime Fitness email address in CC when emailing to increase visibility and pressure.
- Keep all communication in writing to have evidence if escalation is needed.
- If ignored, consider disputing the charge with your bank, especially if payment was made via credit card; push for a chargeback and escalate to the financial ombudsman if necessary.
- For direct debit payments, contact your bank and the gym/company handling the debit to stop future payments.
- Contact Anytime Fitness head office or corporate offices to escalate the issue if local gym staff are unresponsive.
- Call the gym call center as an alternative to reaching the manager.
- Act quickly before the cool off period ends to give yourself stronger grounds for a refund.
- Be persistent and polite in your communication, making clear you expect a cancellation confirmation and refund.
- Use the threat of formal complaints to consumer protection agencies or financial ombudsman as leverage.
- Users report the company may be misleading about refunds, so sticking firmly to documented cooling off rights and payment disputes is crucial.
Why Do People Request Refunds from Workout Anytime
- Difficulties canceling memberships, including requirements for a 30-day cancellation notice and unexpected charges during this period such as renewal fees, service fees, and late fees.
- Being charged after membership cancellation, sometimes resulting in collection agency involvement despite attempts to cancel.
- Issues with promotional offers where additional fees were required that were not originally disclosed.
- Billing problems such as payments taken after membership ended or after relocating, with unsuccessful attempts to get refunds.
- Inability to access gym facilities due to staff unavailability during posted hours, yet still being billed and receiving collection notices after cancellation.
- Poor customer service response and lack of assistance in resolving payment or cancellation disputes.
- Refunds requested for medical reasons or relocation, although these are handled at gym management discretion.
- Unsatisfaction with services provided.
- Unexpected personal circumstances prompting membership cancellations and refund requests.
Workout Anytime Refund Script
Script
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Dear Workout Anytime Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my membership, which I believe was an error. Given my current dissatisfaction and the billing issue, I would like to kindly request a refund for this charge.
I appreciate your attention to this matter and look forward to your prompt resolution.
Thank you!
Workout Anytime Refund Policy
Workout Anytime's refund policy generally allows for a full refund if you cancel within three days of signing up. After this period, obtaining a refund may become difficult, especially for long-term contracts, and is subject to the terms of your membership agreement. Exceptions might apply for medical reasons or relocation, but these are determined at the discretion of the gym's management.
The Easiest Way to Get a Workout Anytime Refund
If you’re frustrated trying to get a refund from Workout Anytime—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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