Overview
EdgeTVNow is an entertainment service that offers streaming of over 500 4K US and Canadian TV channels. They use a special technology called Buffering 8.0 to make sure your shows and movies play smoothly without annoying pauses. They offer an easy-to-use app called the New Sky App, which you can set up on devices like Fire Stick and Android. You can try out their service for free with a trial, and they also have options for multiple connections at discounted rates. It's a simple way to watch lots of TV channels in high quality at home.
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The information was taken directly from EdgeTVNow's official website new-sky-app page, which explains their main service is streaming TV channels with advanced buffering technology and an easy-to-use app for consumers.
How to Get an edgetvnow Refund: Step by Step
If you purchased through Edge TV Now (direct card purchase):
- Check if your refund request is within 7 days of your subscription purchase, as refunds are only accepted within this period.
- Gather your order details including purchase date and payment method.
- Contact Edge TV Now customer support by sending an email to sales@edgetvnow.com requesting a refund.
- In your email, state that you are requesting a refund under their 7-day money-back guarantee and include your order details for verification.
- Wait for Edge TV Now to verify your purchase and refund eligibility.
- If approved, receive your refund via the original payment method within a reasonable time frame.
- Note that reseller packages and refunds after the 7-day period are not eligible.
How to Contact edgetvnow
If you need assistance, here’s how you can get in touch with edgetvnow support team:
Tips and Tricks for Getting an edgetvnow Refund
- Call and wait patiently on hold: Many users noted that persistence on calls is key—be ready for long hold times.
- Provide documentation if possible: Submitting proof such as a doctor's note helped in exceptional refund cases (e.g., injury).
- Be polite but firm in language: Use respectful language, emphasize you want a fair resolution to maintain a good customer relationship.
- Escalate gradually: Start with basic customer service, and if refused, ask to speak to a supervisor or manager.
- Use timing strategically: Contact during off-peak hours to reduce hold times and increase chances of attentive service.
- Leverage payment disputes: If stuck, some users escalated via their payment provider (credit card or PayPal) for chargebacks.
- Use anonymized or privacy cards for trials: Avoid financial exposure by using secondary cards which can be turned off/on, limiting losses.
- Check and reference any eligibility clauses: Users who cited specific refund eligibility terms from their purchases had better success.
- Repeatedly follow up: Persistence in communication often eventually led to refunds.
- Avoid aggressive or threatening language: Staying calm and professional worked better than anger or threats.
Why Do People Request Refunds from edgetvnow
- Unsatisfactory purchase or service within the 7-day refund policy period.
- Order cancellation requested shortly after purchase.
- Incorrect or incomplete orders received.
- Customer dissatisfaction with the product performance or content.
- Changed mind or buyer's remorse after purchase.
- Technical difficulties accessing the service or platform.
- Misleading or unclear product/service information leading to disappointment.
- Non-compliance with refund policy terms leads to refusal of refund requests.
edgetvnow Refund Script
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Dear Edge TV Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I was not expecting, which has caused me some concern. Given my dissatisfaction with this situation, I kindly request a refund for the charged amount. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
edgetvnow Refund Policy
Edge TV offers a 7-day money-back guarantee on all services, allowing customers to request a full refund if they are not satisfied with their purchase. Refund requests must be made within 7 days of the order date, and only complete, paid orders are eligible; the policy excludes reseller packages. To initiate a refund, customers need to contact Edge TV via email, ensuring compliance with the stated conditions.
The Easiest Way to Get an edgetvnow Refund
If you’re frustrated trying to get a refund from edgetvnow—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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