Overview
Old Money Collection is a women's clothing brand that specializes in the old money style, offering a range of ready-to-ship and couture clothing options. Their ready-to-ship collection includes semi-formal dresses, blazers, suits, spring/summer dresses, resortwear, blouses, jumpsuits, loungewear, and outerwear like coats and fur. They also have a couture collection featuring made-to-measure gowns, handmade mini and midi dresses, and bespoke suit sets. In addition to clothing, they offer accessories like footwear, treasures, and headdress to complete the look. They provide convenient account services such as order tracking and returns. Members can join their exclusive online club called Join The Club™, which offers benefits like monthly purchase credits, free shipping on orders over $99, waived restocking fees, and personalized style recommendations. They also offer digital gift cards for gift giving.
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The information was directly gathered from the official Old Money Collection website's 'Our Story' page and related links, reflecting an accurate and comprehensive description of the company's main services in consumer-friendly language.
How to Get an oldmoneycollection Refund: Step by Step
If you purchased through the Old Money Collection website (direct payment):
- Go to oldmoneycollection.com and log in to your account.
- Navigate to the membership or subscription section where your recurring payments are managed.
- Cancel the membership subscription if it is still active to stop further charges.
- Contact Old Money Collection customer service by emailing support@old-money.com requesting a refund for the recent charge.
- In your refund request email, emphasize that the charge renewed without your explicit notice or that your account was unused during the renewal period to increase chances of success.
- Wait for confirmation and further instructions from customer support to complete the refund process.
How to Contact oldmoneycollection
If you need assistance, here’s how you can get in touch with oldmoneycollection support team:
Tips and Tricks for Getting an oldmoneycollection Refund
- Be persistent and patient: Multiple follow-ups over time can increase chances of success.
- Use clear, polite, and firm language: Avoid aggressive tones but be assertive about wanting a refund.
- Request escalation: Ask to speak or correspond with a supervisor or higher-level customer service if initial reps deny refund.
- Highlight company promises: Quote any advertised return/refund policies on the site even if ignored by the company.
- Document everything: Keep records of emails, chats, and responses as evidence for refund claims or complaints.
- Leverage consumer protection authorities: Mention potential filing of complaints with trade commissions or consumer protection agencies to push for resolution.
- Time returns/refund requests quickly: Contact as soon as possible, ideally within stated return periods, to strengthen case.
- Use social proof: Share your experience in forums or Reddit to alert others and sometimes spur company action.
- Beware of partial refunds: Companies may offer partial refunds to avoid full returns—stand firm if full refund is warranted.
- Be prepared to cover or dispute return shipping: Some users report needing to pay return shipping but disputing charges via credit card companies has helped.
Why Do People Request Refunds from oldmoneycollection
- Received wrong items instead of what was ordered.
- Products described as cheap and low quality.
- Items felt uncomfortable, ill-fitting, or made with rough fabric.
- Delayed delivery or items took too long to arrive.
- Company issues with resolution, such as refusal to send correct product without paying again.
oldmoneycollection Refund Script
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Dear Old Money Collection Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue that I encountered with my account. Upon reviewing my statements, I noticed an accidental charge that I did not authorize. I am sincerely dissatisfied with this experience and would greatly appreciate your assistance in resolving this matter.
Could you please process a refund for the incorrect charge at your earliest convenience? Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
oldmoneycollection Refund Policy
Old Money Collection's refund policy offers three options: refund to the original payment method, exchanges, or store credit. Returns must be initiated within five days and postmarked within 30 days of delivery, and require an RMA number. Items must be unworn, in original condition, and customers bear return shipping costs unless the item is defective.
The Easiest Way to Get an oldmoneycollection Refund
If you’re frustrated trying to get a refund from oldmoneycollection—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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