Table of Contents

    How to Get an UFC Fight Pass Refund

    The Ultimate Guide to Getting an UFC Fight Pass Refund (ufcfightpass.com)
    By
    Angelique. P
    |
    Published
    June 20, 2025
    |
    Updated
    June 30, 2025

    Overview

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    How to Get an UFC Fight Pass Refund: Step by Step

    If you purchased through UFC Fight Pass website (ufcfightpass.com):

    1. Go to the UFC Fight Pass website and log into your account.
    2. Click on the “My Account” tab at the top of the page.
    3. Select the “My Subscriptions” tab.
    4. Click on “Cancel Subscription” to stop future billing if needed (required to request a refund).
    5. Contact UFC Fight Pass support by either:
      • Sending an email from your registered email address to support@ufc.tv with a clear explanation and reason for requesting the refund.
      • Using the live chat icon at the bottom right corner of the UFC Fight Pass FAQ page (https://www.ufc.com/faq-ufctv-ufcfightpass) to connect with a support agent and request the refund.
    6. When communicating, emphasize that the charge was unexpected or that you did not use the account during the subscription period to increase chances of refund approval.

    If you purchased through Apple (iTunes & App Store):

    1. Open the Settings app on your iPhone or iPad.
    2. Tap your Apple ID at the top of the screen.
    3. Tap Subscriptions.
    4. Find and tap on your UFC Fight Pass subscription.
    5. Tap Cancel Subscription if you want to stop future charges (required step).
    6. Go to https://reportaproblem.apple.com and sign in with your Apple ID.
    7. Click or tap “I'd like to” and choose “Request a refund.”
    8. Select the UFC Fight Pass purchase from the list.
    9. Choose the reason for your refund request and then submit.
    10. Wait 24 to 48 hours for Apple to respond.
    11. Use phrasing emphasizing that the subscription renewed without your notice or consent or that the account was not used during the subscription period.

    If you purchased through Google Play:

    1. Open a web browser and go to https://support.google.com/googleplay/workflow/9813244?hl=en.
    2. Use the self-service refund request form to find your UFC Fight Pass purchase and submit the refund request.
    3. Be specific about reasons such as being charged for a subscription you did not use or subscription auto-renewing without notification.

    If you purchased through Amazon Fire App:

    1. Call Amazon Customer Service at 1 (888) 280-4331.
    2. Explain that you want a refund for your UFC Fight Pass subscription charge.
    3. Mention if the charge was unexpected or you did not use the subscription during the billing period.

    If you purchased through Roku:

    1. Open Roku's refund policy page at https://support.roku.com/article/1500005273501 to understand that refunds are typically not provided.
    2. Go to your Roku account online or device to cancel your UFC Fight Pass subscription to stop future billing (required step).
    3. Contact Roku Support directly via their support page or phone to request a refund explaining the charge was unexpected or that you did not use the subscription.
    4. Use a firm but polite tone emphasizing you want a refund due to the charge you did not authorize or use.

    How to Contact UFC Fight Pass

    If you need assistance, here’s how you can get in touch with UFC Fight Pass support team:

    Get help with your refund

    Thank you! Your submission has been received!
    Oops! Something went wrong while submitting the form.

    “This app saved me $127 in minutes”

    Tips and Tricks for Getting an UFC Fight Pass Refund

    • Report any streaming or playback issues during the live event to UFC support immediately; delays in reporting can result in losing refund eligibility.
    • Contact the platform where you purchased the event (e.g., Xbox, YouTube) if UFC Fight Pass support denies your refund request; platform refunds may be easier to obtain.
    • Use clear and polite language when communicating with support to increase chances of a positive response.
    • If the refund is denied and the charge is still on your card, escalate by opening a chargeback through your bank or credit card provider.
    • Double-check purchase details to avoid accidental buys and promptly request refunds if mistakes happen.
    • Be patient and persistent with UFC support, but be prepared to escalate if initial attempts fail.
    • Subscriptions cancellation can be difficult; ensure you follow specific platform instructions and confirm cancellation to avoid recurring charges.
    • Xbox and YouTube purchases tend to have smoother refund processes compared to direct UFC Fight Pass purchases.
    • Keep records of all communications with support as evidence to support your case if escalating to your bank.

    Why Do People Request Refunds from UFC Fight Pass

    • Unwanted or unknown auto-renewal charges
    • Double charging or billing errors
    • Refusal to refund when subscription was unused
    • Poor customer service responses regarding refunds
    • No access to main UFC events without extra payments
    • Streaming problems such as buffering, app crashes, and errors watching fights
    • Misleading claims about availability of main cards or fight content
    • Overall poor user experience and app performance

    UFC Fight Pass Refund Script

    Script
    Copy
    Dear UFC Fight Pass Team,

    I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription renewal. Unfortunately, I have noticed an accidental charge on my account that I believe is an error. I am quite disappointed, as I was not aware that my subscription was set to renew automatically.

    I would appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to resolving it promptly.

    Best regards,
    [Your Name]

    UFC Fight Pass Refund Policy

    UFC Fight Pass does not provide refunds for partial months or for cancellations made after the renewal date. Access to the service will continue until the end of the billing period after cancellation is requested.

    The Easiest Way to Get an UFC Fight Pass Refund

    If you’re frustrated trying to get a refund from UFC Fight Pass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

    Start reclaiming your money today with Chargeback

    Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.