A24 offers a membership called AAA24, which costs $9.99 per year and is available to U.S. customers. When you join, you get perks like a welcome pack with a membership pin, monthly credits to spend on merchandise or movies, a 10% discount on products, birthday gifts, exclusive content, early access to new releases, and VIP treatment. The membership also gives you tickets to every A24 movie and a subscription to their zine. If you see a charge from A24, it might be for this annual membership fee that gives you all these cool benefits.
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The process to cancel the subscription is straightforward, either through the account page by clicking 'Cancel membership' or by emailing concierge@a24films.com. There are clear instructions provided and no complicated steps, making it quite easy for consumers to cancel their membership.
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How to Cancel A24: Step by Step
If you purchased through the AAA24 Membership on A24:
- Log in to your AAA24 account on the A24 website.
- Navigate to your Account page in the Membership center.
- Click on the option that says “Cancel membership.”
- Confirm your cancellation by following any prompts provided.
If you purchased through email:
- Open your email account.
- Compose a new email and set the recipient to concierge@a24films.com.
- In the subject line, write “Cancel membership”.
- Include any necessary information in the body of the email to identify your account.
- Send the email request to cancel your membership.
Cancellation Note:
- To avoid being charged for the next renewal, ensure you cancel at least two (2) business days before your scheduled renewal date.
- Cancellation gives you access to Membership benefits until the end of the currently paid term.
Tips & Tricks for Canceling A24
- Email the support team directly at aaa24@a24films.com to request cancellation; an email is reportedly the most effective way to get a quick response.
- Be polite but firm in your cancellation email; clear but courteous language tends to yield better responses.
- Include relevant details such as your membership info, purchase date, and any order numbers to speed up verification.
- Send cancellation requests well in advance—at least two business days before the next billing cycle—to avoid getting charged again.
- If no response is received within a few days, send a polite follow-up email referencing your original cancellation request.
- Avoid relying on the website’s cancel links as they often redirect to FAQs and don’t complete cancellation.
- Posting politely on Reddit or other forums can sometimes prompt quicker public responses from support when direct emails fail.
- Escalate by seeking support through official social media channels if emails go unanswered.
- Document all correspondence to have proof of cancellation attempts in case of billing disputes.
- Timing matters: Initiate cancellation during business hours to increase chances of timely handling.
A24 Customer Service Info
If you need assistance, here's how you can get in touch with A24's support team.
Cancel A24 Script
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Dear A24 Support,
I hope this message finds you well. I would like to request the cancellation of my subscription, as I am currently reevaluating my expenses and need to cut back on certain memberships. I appreciate the content provided, but I've decided to step back at this time.
Thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
A24 memberships can be canceled at any time by either visiting your Account page in the AAA24 membership center and clicking “Cancel membership” or by emailing concierge@a24films.com with a cancellation request. To avoid being charged for the next renewal, cancellation must be made at least two business days before the renewal date. No prorated refunds are provided for the unused portion of the current subscription term, but benefits continue until the term ends.
To cancel your subscription with A24 (a24films.com), you need to contact them via email at aaa24@a24films.com for assistance, as they do not provide a direct cancellation option online. The website does not specify that you need your password for cancellation over email or phone support. However, if you need to reset your password for any reason, you can do so at https://account.a24films.com/forgot-password.
- Lack of exclusive early access to merchandise drops, leading to frustration when items sell out quickly.
- Movie tickets offered as benefits often not usable locally or have limited availability, causing dissatisfaction.
- Irregular timing and arrival of zines included with membership.
- High shipping costs for international members, particularly noted by Canadian subscribers.
- Exclusion from screening rooms and other exclusive events due to distribution or location restrictions.
- Limited benefits beyond the birthday gift and membership pin, making the value of membership questionable for some.
- Mixed value and service quality for international members due to shipping and content access issues.
A24 allows you to cancel your membership at any time either through your account page or by emailing concierge@a24films.com. However, to avoid being charged for the next renewal, you must cancel at least two business days before the renewal date. Be aware there are no prorated refunds for the unused portion of the current subscription term, so you will retain access until the term ends but won't get any money back, which can be a downside if you cancel midway. There are no lock-ins, contracts, or early-cancellation fees, but you need to time your cancellation carefully to avoid unexpected charges.
Before cancelling a subscription or membership with A24, it's important to know that you can cancel anytime via your account page or by emailing concierge@a24films.com. After cancellation, you will not receive a prorated refund for the unused portion of your subscription term, but you will retain your membership benefits until the end of the current paid term. Once cancelled, you will lose access to exclusive benefits such as the "close friends" Instagram handle and the text message list. Additionally, to avoid being charged for the next term, cancellation must be done at least two business days before the renewal date.
- Account login credentials (email and password) to access your A24 or AAA24 membership account
- Membership or subscription details (to identify the subscription you wish to cancel)
- Access to the "Account" page in the AAA24 membership center (if canceling online)
- Email address associated with your membership (if canceling via email)
- A written cancellation request sent to concierge@a24films.com (subject line: "Cancel membership" if canceling via email)
- Awareness of your renewal date (you must cancel at least 2 business days before the next renewal date to avoid being charged)
We've actually written a step by step guide on how to get a refund from A24. Check it out!
The Easiest Way to Cancel A24
If you’re frustrated trying to cancel your subscription, membership, or bill from A24—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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A24, A24FILMS, A24FILMS.COM, A24FILMS LLC
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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