Adzooma helps you manage and improve online advertising across platforms like Google, Microsoft, and Facebook Ads by using smart AI-driven insights and easy-to-understand reports. They offer a free plan with basic monthly reports and analysis, plus two paid subscription plans—Silver and Gold—that provide more frequent reports, more features, and priority support. You might see a bill from them if you subscribe to one of their monthly or annual plans to get better insights and tools to boost your ad performance. It’s basically a tool that makes online marketing simpler and more effective.
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Canceling a subscription with Adzooma is straightforward as users can directly manage and cancel their subscription in the Billing section of their account without needing to contact support. This ease of self-service and clear navigation results in a low difficulty level.
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How to Cancel Adzooma: Step by Step
If you purchased through Adzooma.com:
- Log in to your Adzooma account.
- Navigate to the Billing section of your account.
- Click on Manage Subscription.
- Follow the prompts to cancel your subscription.
- If you have any questions or require further assistance, contact the Adzooma support team at help@adzooma.com.
Tips & Tricks for Canceling Adzooma
- Start cancellation attempts early, as soon as you decide to stop the service, to avoid missed deadlines.
- Contact support persistently via multiple channels like email, social media DMs, or subreddit staff for manual cancellation.
- Use clear, firm language such as "Please cancel my subscription immediately and confirm" to avoid vague responses.
- Do not delete your account before confirming cancellation to prevent confusion and continued charges.
- Escalate by involving bank or credit card providers to block recurring payments if company is unresponsive.
- Consider canceling or freezing your credit card used for payment to stop further charges, but beware of inconvenience elsewhere.
- Disable adblockers during the cancellation process to prevent website loops or errors.
- Use a prepaid card or virtual credit card with limited funds to control payments for subscriptions.
- Keep detailed records of all cancellation attempts including screenshots and message timestamps for disputes.
- Stay patient and persistent as cancellation processes can take several days or require follow-ups.
Adzooma Customer Service Info
If you need assistance, here's how you can get in touch with Adzooma's support team.
Cancel Adzooma Script
Script
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Dear Adzooma Team,
I hope this message finds you well. I am writing to formally request the cancellation of my Adzooma subscription. Due to recent changes in my business priorities, I find it necessary to discontinue my membership at this time.
I appreciate the service provided and the support from your team. Please confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Adzooma allows you to cancel your subscription at any time through your Adzooma account, with no notice period or cancellation charges. However, refunds are generally not provided except in cases involving legal or fraudulent payments; cancellations do not result in partial refunds for unused time. For assistance, you can contact their support team.
To cancel your Adzooma subscription, you need to log into your account and navigate to the Billing section where you can manage and cancel your subscription yourself. This implies that you will need your password to access your account to perform the cancellation. If you have forgotten your password, you can reset it using this link: https://knowledgebase.adzooma.com/en/article/forgotten-your-password. If you encounter any issues, you can also contact Adzooma support at help@adzooma.com for assistance.
- Too much focus on acquisition: Businesses prioritize gaining new customers but neglect loyal subscribers, leading to cancellations due to feeling unvalued.
- Not delivering the same value anymore: Lower quality products or restricted delivery options cause customers to seek alternatives.
- No options to change or edit subscription: Lack of flexibility, such as not allowing skipping shipments, changing delivery schedules, or swapping products, leads to cancellations.
- Increased prices: Price hikes without matching value improvements push customers away.
- Subscribers not using the product: Lack of product engagement or usage leads to cancellations.
- Cost cutting: Changes in financial situations or priorities make customers cancel subscriptions.
- Found cheaper competitors: Customers switch to cheaper alternatives when price is a key decision factor.
- Found better competitors: Competitors offering higher quality or better-suited products attract customers away.
- Bad customer experience: Poor customer service, including long wait times and unresponsiveness, drives cancellations.
Adzooma allows you to cancel your subscription at any time directly through your account, with no lock-ins, early cancellation fees, or contracts to worry about. However, be aware that their refund policy is strict: no refunds are given for changes of mind, dissatisfaction, or failing to cancel before the next billing period, so once charged, you cannot get your money back. The main pain points are the non-refundable payments and the responsibility on you to manage your subscription cancellation to avoid unwanted charges.
Before cancelling your Adzooma subscription, know that you need to do this yourself through the Billing section in your account where you can manage and cancel your subscription. Once cancelled, you will lose access to all premium features associated with your subscription. Your subscription payments are final and non-refundable, so consider any active campaigns or tools you rely on before cancelling. If you need help with the process or have questions, you can contact Adzooma support.
- Adzooma account login credentials (username and password)
- Access to the Billing section in your Adzooma account
- Current subscription or membership details (name/type of plan, active/inactive status)
- Knowledge of the subscription(s) you wish to cancel (especially if you have multiple subscriptions)
- Ability to locate and use the "Manage Subscription" or "Cancel Subscription" option
- Contact email associated with your Adzooma account
- If contacting support, your account information and request details (provided to help@adzooma.com)
- Awareness of refund policy: No refunds for cancellations, dissatisfaction, or missed cancellations before the next billing cycle
- Access to the Terms & Conditions and Refund Policy for additional context as needed
We've actually written a step by step guide on how to get a refund from Adzooma. Check it out!
The Easiest Way to Cancel Adzooma
If you’re frustrated trying to cancel your subscription, membership, or bill from Adzooma—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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