AMBOSS is a medical knowledge platform offering memberships mainly for students and clinicians. They have monthly and yearly subscription plans, with students paying around $19.99/month monthly or $12.50/month yearly, and clinicians paying $29.99/month monthly or $21.58/month yearly. Membership gives you unlimited access to their library, study tools, medical imaging, and a mobile app, plus some Qbank questions per month, with an option to buy unlimited Qbank access. They offer a 30-day money-back guarantee and you can cancel anytime; billing is done in advance via the payment method you provide.
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Cancelling an AMBOSS subscription is straightforward through the platform by navigating to Account & Settings > Membership & Licenses and clicking the Cancel Membership button. The process is mostly self-served and quick, though if immediate cancellation is needed, contacting support via chat is required, which might add a slight delay but overall still easy.
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How to Cancel AMBOSS: Step by Step
If you purchased through AMBOSS directly:
- Log into your AMBOSS account.
- Navigate to Account & Settings.
- Select Membership & Licenses.
- Click the Cancel Membership button.
- Your membership will remain active until the end of the current billing cycle.
- For immediate cancellation support, click the chat icon at the bottom right corner of the page to contact Support.
If you purchased through iOS:
- For iPhone or iPad:
- Open the Settings app.
- Tap your name.
- Tap Subscriptions or iTunes & App Store > Subscriptions.
- Find your AMBOSS subscription and tap Cancel Subscription.
- For Mac:
- Open the App Store.
- Sign in by clicking your profile icon and selecting View Information.
- Go to the Subscriptions section and click Manage.
- Find your AMBOSS subscription and click Edit.
- Click Cancel Subscription.
Tips & Tricks for Canceling AMBOSS
- Cancel your membership via the Membership and Licenses section on the platform, but note the membership continues until the end of the paid period.
- Send a separate email to hello@amboss.com explicitly requesting removal of your payment method to avoid future charges.
- Email customer support with your account details if you are charged after cancellation, including receipts for refund consideration.
- Be persistent and follow up repeatedly via email if your refund or cancellation request is not immediately acknowledged.
- Time your cancellation before the renewal date to avoid being charged for the next term.
- Request confirmation emails for your cancellation to keep documented proof in case of disputes.
- Use clear, polite but firm language emphasizing you want to stop the subscription and avoid future charges.
- If the initial support email is unresponsive, try alternative AMBOSS support emails like refund@amboss.com as mentioned by past users.
- Be aware refund approvals may take time and multiple customer service contacts.
AMBOSS Customer Service Info
If you need assistance, here's how you can get in touch with AMBOSS's support team.
Cancel AMBOSS Script
Script
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Dear AMBOSS team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to my current financial situation, I am unable to continue with the membership at this time.
I appreciate the valuable resources you provide, and I hope to return in the future when circumstances allow. Please confirm the cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
AMBOSS memberships automatically renew monthly or yearly and can be canceled anytime via Account & Settings > Membership & Licenses. Monthly payments continue until the end of the billing month, while yearly memberships end 12 months after the last renewal with no further charges. There is a 30-day refund policy for cancellations; requests after this period do not receive a refund, and immediate cancellations require contacting Support. Subscriptions via iOS must be canceled through the iOS device since Apple manages those.
You do not need your password to cancel your AMBOSS subscription. You can cancel directly through your account on the platform by navigating to Account & Settings > Membership & Licenses, then selecting Cancel Membership. Alternatively, you can reach out to AMBOSS support via their chat icon for immediate cancellation without requiring a password. If you do need to reset your password for any reason, you can do so here: https://www.amboss.com/account/forgot-password.
- Price dissatisfaction - subscription costs are perceived as too high or not providing enough value for the cost.
- Not using enough - subscribers feel they are not utilizing the service or product enough to justify the expense.
- Difficulty in managing subscriptions - problems with canceling or confusion about automatic renewals.
- Lack of desired features - the platform does not offer all the features or content the user expected or needed.
- Dissatisfaction with content quality or scope - users find the study materials or question banks insufficient or not matching their learning needs.
- Technical issues - problems accessing content or using the platform smoothly.
- Prefer competitors - users find better alternatives or competitors with more attractive offerings.
- Change in study plans or goals - users who complete their exam preparation or change study strategies no longer need the subscription.
- Trial ending and not converting - users who try the free trial but decide not to continue with a paid plan.
- Budget constraints - users cancel due to financial reasons unrelated to the product quality.
AMBOSS allows you to cancel your membership at any time through your account settings, but with a few caveats. Monthly subscriptions continue until the end of the billing month after cancellation, and yearly subscriptions end after the current 12-month period with no further charges. Immediate cancellation before the period ends requires contacting Support, and refunds are only available within 30 days of purchase; cancellations beyond this won’t get refunds. Also, if you subscribed via the iOS app, you must cancel through Apple’s system. These points can feel restrictive if you expect an instant stop or refund after cancellation.
Before cancelling your AMBOSS subscription, keep in mind that your membership will continue until the end of your current billing period—monthly memberships until the end of the month, and yearly memberships up to 12 months after the last renewal, with no further charges after cancellation. Importantly, you will lose access to AMBOSS content and features once your membership expires, as the subscription grants you access. However, your progress, notes, performance data, and Qbank sessions will not be lost because they are tied to your account, not the active membership. If you cancel an iOS subscription, it must be done through the iOS device settings managed by Apple. Also, note that immediate cancellation requires contacting AMBOSS Support, and refunds are only available within 30 days of purchase.
- Access to your AMBOSS account (login credentials: email and password)
- Navigate to Account & Settings > Membership & Licenses within the AMBOSS platform
- Option to click the Cancel Membership button (for direct website subscription)
- Subscription details (type of membership, billing period, renewal status)
- For iOS subscriptions, Apple ID credentials to manage/cancel via your device settings or iTunes
- A clear statement that you wish to cancel if contacting support (e.g., via chat or email)
- Personal identifying information (e.g., name, email address associated with the subscription) if contacting AMBOSS customer service
- For written cancellation (via email or letter), AMBOSS may require your account details and a clear request for cancellation
- If within withdrawal period: submit your cancellation before the period expires, providing enough details for withdrawal rights
We've actually written a step by step guide on how to get a refund from AMBOSS. Check it out!
The Easiest Way to Cancel AMBOSS
If you’re frustrated trying to cancel your subscription, membership, or bill from AMBOSS—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to AMBOSS?
AMBOSS, AMBOSS COM, AMBOSS*COM, AMBOSS.COM, AMBOSS Digital, AMBOSS Subscription, AMBOSS Membership
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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