AARP is a membership organization primarily for people over 50, but anyone 18 or older can join. When you become a member, you get a subscription to AARP The Magazine, access to discounts on things like groceries and restaurants, and a rewards program. Membership costs about $15 for the first year with an option for automatic renewal, so if you see charges from them, it's likely from this membership fee. You'll get reminders before any automatic renewal takes place, and your membership gives you both a digital and physical card along with extra perks.
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The cancellation process is clearly outlined and can be done online via the user's account settings, making it relatively straightforward. However, users mention delays in publication stops and occasional difficulties requiring further contact which slightly increase the difficulty.
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How to Cancel American Association of Retired Persons (AARP): Step by Step
If you purchased through AARP directly:
- Log in to your AARP account at aarp.org.
- Click on the ‘My Account’ option at the top right corner.
- Select the ‘Account Details’ tab.
- Scroll down to AARP Membership Payment Details.
- Click the link that says ‘Cancel Automatic Renewal’.
- Follow the prompts to confirm your cancellation.
If you purchased through a phone call:
- Dial the AARP member phone number 1-800-514-4564.
- Follow the voice prompts to reach a member support representative.
- Request to cancel your membership.
- Provide any necessary details to verify your identity.
- Confirm the cancellation as instructed by the representative.
If you purchased through AARP Gift Cards:
- Visit the AARP website and log in to your account.
- Go to the ‘My Account’ section.
- Select ‘Gift Cards’.
- Locate the specific gift card you wish to cancel.
- Follow the provided instructions for cancellation.
Tips & Tricks for Canceling American Association of Retired Persons (AARP)
- Contact AARP via private message or phone: Send a direct message with your membership number and complete mailing address for swift cancellation.
- Insist on escalation: Use language requesting an escalation if frontline customer service is unhelpful.
- Provide detailed contact info: Include your best email and phone number when requesting cancellation to ensure follow-up.
- Be persistent and firm: Multiple users report needing repeated calls or messages before cancellation is processed.
- Timing: Allow up to 6-12 weeks for cancellation to fully reflect and mailings to stop.
- Stop auto-renewal first: Cancelling the automatic renewal online or by call can be a first step before full cancellation.
- Use the exact membership wording: Refer to your "membership number" and "automatic renewal" specifically to ensure clarity.
- Request confirmation: Ask for written confirmation email or message that your membership and auto-renewal are cancelled.
- Be aware of print mailings: AARP may continue sending magazines for several weeks post-cancellation; request removal from mailing lists explicitly.
- Digital membership consideration: Some users retain membership but switch to digital-only to avoid physical mail.
American Association of Retired Persons (AARP) Customer Service Info
If you need assistance, here's how you can get in touch with American Association of Retired Persons (AARP)'s support team.
Cancel American Association of Retired Persons (AARP) Script
Script
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Dear AARP Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my AARP membership. Due to recent personal changes, I find that I am unable to take full advantage of the benefits provided by the association as I had planned.
I appreciate the services you offer and the support AARP provides to its members, but at this time, I believe it is best to discontinue my subscription.
Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
AARP allows members to cancel their membership at any time. Upon cancellation, members can receive a pro-rated refund for the remaining balance of their membership fee, which is refunded using the original payment method. Cancellation requests can be made via mail or by contacting their customer service.
You do need your password to cancel your AARP subscription if you choose to do it online through your account on aarp.org. However, if you prefer, you can cancel your subscription without a password by calling their toll-free number at 800-514-4564 and speaking to a representative who can assist you. If you do need to reset your password for online cancellation, you can do so at the password reset page here: https://secure.aarp.org/applications/user/reset/requestReset.
- Misleading Brand Name: The name "American Association of Retired Persons" is misleading for many over-50 members who are not actually retired.
- Irrelevance of Membership: Members who are not retired find the membership irrelevant to their needs or lifestyle.
- Unwanted Aging Reminders: Receiving the AARP magazine and bulletins serves as a periodic reminder of aging and mortality, which some members find unsettling.
- Annoying Communications: Constant emails and postal reminders promoting AARP discounts are seen as bothersome and counterproductive.
- Disappointment with Magazine Content: Members express dissatisfaction with the magazine content, finding it patronizing or unengaging.
- Difficulty Canceling Membership: Complaints about cumbersome cancellation processes, requiring calls or paperwork, sometimes including unusual requirements such as death certificates for certain policies.
- Rude or Unhelpful Customer Service: Reports of encountering rude, unknowledgeable, or unhelpful customer service representatives during cancellation attempts.
- Ongoing Billing Issues: Problems with unexpected charges or difficulties receiving refunds after cancellation.
- Subscriptions Continuing Post-Cancellation: Some members report still receiving magazines and bills after they believe they have canceled, causing frustration.
- Forced Automatic Renewals: Members complain about automatic renewal difficulties, including the inability to easily disable them online.
AARP membership can typically be canceled at any time without lock-in contracts or early cancellation fees. While there are multi-year membership plans that offer discounts, these do not appear to have penalties for early cancellation. The membership is described as risk-free with automatic renewal, but you can cancel the automatic renewal or membership at any time. Be aware that refunds are pro-rated if you cancel mid-term, but there are no gimmicks or tricks to prevent cancellation immediately.
Before cancelling your AARP membership, it's important to know that you will lose access to a wide range of benefits. These include discounts on travel, car rentals, cruises, flights, hotels, and cruises. You will also lose savings on auto services and insurance programs like AARP Auto Insurance from The Hartford, motorcycle insurance, and roadside assistance. Additionally, restaurant discounts, home and technology benefits such as home security savings, real estate benefits, and access to the AARP Now app will no longer be available. Keep in mind you might continue to receive publications for up to 6 weeks after cancellation due to preprinting schedules. Cancellation can be done via their customer service, and refunds are issued to the original payment method if applicable. Consider these factors carefully before deciding to cancel.
- Full name associated with the membership
- Membership number (found on your AARP membership card or account)
- Complete mailing address on file
- Email address associated with the account (may be requested for verification)
- Phone number (sometimes requested for account verification)
- Billing details (if confirming payment or refund)
We've actually written a step by step guide on how to get a refund from American Association of Retired Persons (AARP). Check it out!
The Easiest Way to Cancel American Association of Retired Persons (AARP)
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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