How to Cancel Apex Trader Funding on apextraderfunding.com
1 - Log in to your Members' Area on the Apex Trader Funding website.
2 - Locate the subscription plan you wish to cancel.
3 - Click the Cancel button next to the plan.
If you do not see the Cancel button, your account may have already been canceled.
4 - Be sure to cancel your subscription before the close of the market the day before your renewal date to avoid being charged for the next month.
5 - Understand that cancellations are irreversible; once canceled, the account cannot be reinstated.
Apex Trader Funding helps traders by providing funded accounts for futures trading, so traders don't have to risk their own money. They offer a simple evaluation process where you pay monthly subscription fees based on the account size you choose, with fees typically ranging from around $147 to $600 per month. These subscriptions include access to trading platforms and real-time data. If you want to reset your evaluation or keep your funded account active, there are additional fees, and you might see monthly charges from them related to these services.
Cancelling a subscription on Apex Trader Funding is relatively straightforward as it involves logging into the user dashboard, selecting the account, and clicking cancel. The process is simple but requires attention to timing (before market close the day prior to renewal) and is irreversible, which may make users cautious.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Apex Trader Funding subscription.
How to Contact Apex Trader Funding
If you need assistance, here's how you can get in touch with Apex Trader Funding's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
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-$0
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Tips and Tricks for Getting a Apex Trader Funding Refund
Initiate cancellation close to the billing cycle end but ensure it's done at least a day before renewal to avoid automatic charge.
Contact support politely but firmly via their official channels and keep records of all communications.
Use clear language stating that you want the subscription fully cancelled and no further charges authorized.
If emailed cancellation is ignored, escalate by requesting to speak with a supervisor or manager.
Mention your intention to dispute charges with your bank if the subscription is not cancelled as requested.
Utilize credit card chargeback as a last resort if the company refuses to cancel or refund after formal requests.
Be consistent and follow up repeatedly if initial attempts fail; persistence is key.
Report issues on public forums like Reddit or Trustpilot as negative publicity sometimes helps get faster responses.
Beware of hidden rules or automatic renewals so always read terms carefully but rely on the timing tip for safe cancellation.
Avoid cancelling during busy holiday periods to prevent delays in processing.
Document all promises and correspondences in case you need evidence for disputes.
Why Do People Request Refunds from Apex Trader Funding
Failing an Evaluation Account and wanting to avoid further charges.
Manual cancellation required for Evaluation Accounts to stop recurring billing; forgetting to cancel leads to unwanted charges.
Account failure results in automatic cancellation for Performance Accounts, prompting users to cancel to avoid resets or fees.
Wanting to start fresh by resetting the Evaluation Account instead of continuing the current subscription.
Avoiding payment issues such as declined credit cards or failed renewals.
Unintended renewals due to auto-renewal policies if user forgets to cancel before renewal date.
Losing the ability to transfer profits and trading days after cancellation, which motivates some users to reconsider continuing.
Desire to cancel before renewal to prevent being charged for another cycle.
Cancelling to open a new account to take advantage of discounts or new offers.
Not satisfied with the service or results, leading to cancellation requests.
Apex Trader Funding Refund Script
Script
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Dear Apex Trader Funding, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Apex Trader Funding Refund Policy
Apex Trader Funding requires members to cancel their subscription before the market close on the day prior to the renewal date to avoid being charged for the next billing cycle. Cancellations are done by logging in and clicking the Cancel button next to the plan; this action is final and cannot be reversed. No refunds are offered for any purchases, including subscriptions, renewals, and optional services.
Get help with your refund
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The Easiest Way to Get a Apex Trader Funding Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Apex Trader Funding—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Apex Trader Funding requires cancellations to be done via their website before the subscription renewal date, with no possibility of partial refunds. If you miss the cancellation deadline, your subscription will automatically renew for another 30-day cycle, and reactivating a canceled account is impossible—you would have to start a new account. Also, be aware that disputing charges after cancellation can lead to collections and additional attorney fees, so it is crucial to manage your subscription carefully and cancel on time.
Failing an Evaluation Account and wanting to avoid further charges.
Manual cancellation required for Evaluation Accounts to stop recurring billing; forgetting to cancel leads to unwanted charges.
Account failure results in automatic cancellation for Performance Accounts, prompting users to cancel to avoid resets or fees.
Wanting to start fresh by resetting the Evaluation Account instead of continuing the current subscription.
Avoiding payment issues such as declined credit cards or failed renewals.
Unintended renewals due to auto-renewal policies if user forgets to cancel before renewal date.
Losing the ability to transfer profits and trading days after cancellation, which motivates some users to reconsider continuing.
Desire to cancel before renewal to prevent being charged for another cycle.
Cancelling to open a new account to take advantage of discounts or new offers.
Not satisfied with the service or results, leading to cancellation requests.
Account login credentials (username/email and password) to access your Apex Trader Funding account dashboard
Apex Trader Funding Account ID (APEX-XXXXX format)
Email address associated with the account
Subscription plan details (which plan you want to cancel)
Reason for cancellation (optionally required when submitting a help desk ticket)
Help Desk Ticket submission (if canceling via support, requires subject and description)
Notice of timing (cancellation must be done before market close on the day before your renewal date to avoid the next charge)
Confirmation of no refunds policy (understand and agree that cancellations do not result in refunds for current billing cycles)
Updated payment or billing address information (if requested/required to verify identity or process the cancellation)
Before cancelling your subscription, membership, or bill with Apex Trader Funding, know that you must cancel manually in your Members' Area before the market closes the day before your renewal date to avoid being charged for the next month. Once cancelled, the cancellation cannot be reversed, so be sure you want to proceed. Cancelling means you lose access to your Evaluation Account, all tracking features, Level 1 Data feed, and the NinjaTrader Platform License key provided through the subscription. Additionally, if you think you may pass the Evaluation and move to a Funded Account, you need to have at least seven trading days left before cancelling to meet your profit goal, because Apex Trader Funding cannot convert or retain your Evaluation Account once cancelled.
Apex Trader Funding requires members to cancel their subscription before the market close on the day prior to the renewal date to avoid being charged for the next billing cycle. Cancellations are done by logging in and clicking the Cancel button next to the plan; this action is final and cannot be reversed. No refunds are offered for any purchases, including subscriptions, renewals, and optional services.
To cancel your subscription with Apex Trader Funding, you need to log in to your account and click the Cancel button next to the plan you want to cancel. This means you do need your password to access your account for cancellation. If you have forgotten your password, you can reset it by clicking on the "Forgot Password" link on their login page. Here is the password reset URL for your convenience: https://apextraderfunding.com/forgot-password
We've actually written a step by step guide on how to get a refund from Apex Trader Funding. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Apex Trader Funding subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Apex Trader Funding account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Apex Trader Funding online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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