Arena Strength offers fitness products and services centered on at-home strength training. They provide fabric resistance bands at different resistance levels, workout cards, and an app called Train With Arena that features workout classes, 60-day challenges, and daily workout programs. Their services include monthly and yearly app subscriptions, with a free 14-day trial and the ability to cancel anytime. If you see a charge from them, it's likely for a workout app subscription or purchase of their fitness products.
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The cancellation process is straightforward and can be done online via the user's 'My Account' page by navigating to 'Subscriptions' and selecting 'Cancel'. There are no lock-in contracts for monthly subscriptions, and refunds apply under specific conditions, making it relatively easy for the consumer to cancel.
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How to Cancel Arena Strength: Step by Step
If you purchased through ArenaStrength.com:
- Login to your ‘My Account’ page. Your username is the email you used at sign up.
- If you have forgotten your password, reset it.
- Click on ‘Subscriptions’.
- Click ‘View’ on the top subscription.
- Click ‘Cancel’ to confirm cancellation.
Tips & Tricks for Canceling Arena Strength
- Cancel at least 24 hours before the trial or billing date to avoid being charged unexpectedly.
- Use clear, firm language such as "Please cancel my subscription immediately" to avoid ambiguity.
- Document all cancellation requests by saving emails, chat transcripts, or screenshots.
- Escalate to customer support supervisors if the initial agent is unhelpful or denies cancellation.
- If unsubscribing online fails, try cancelling via the app store if purchased through Apple or Google for additional leverage.
- Mention unfair charges or difficulty cancelling to push for a refund, if applicable.
- Check for a 14-day grace period on yearly plans and try to cancel within that timeframe for a refund.
- Be persistent and patient, as some users report being charged despite cancellation attempts.
- Avoid using payment methods that are hard to contest such as direct debit; consider credit cards which offer better dispute options.
Arena Strength Customer Service Info
If you need assistance, here's how you can get in touch with Arena Strength's support team.
Cancel Arena Strength Script
Script
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Dear Arena Strength Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time. Please let me know if there are any details you need from my end to process this request.
Thank you for your assistance. I appreciate your help in this matter.
Best regards,
Frequently Asked Questions
Arena Strength subscriptions can be cancelled at any time, and customers will not be charged on the next renewal date. To cancel, users must log in to their account, go to Subscriptions, select the active subscription, and click Cancel. They do not offer refunds, credits, or pauses for unused periods except where required by law, but a free trial is available allowing cancellation without charge during the trial period.
To cancel your subscription with Arena Strength, you need to log in to your 'My Account' page, which requires your password. You will then go to 'Subscriptions', select the subscription, and click 'Cancel'. If you forget your password, you can reset it here: https://arenastrength.com/my-account/lost-password. Arena Strength does not offer cancellation without logging in, so having your password is necessary.
- Billing and subscription problems such as being charged after requesting cancellation or unexpected charges.
- Poor app functionality causing frustration and dissatisfaction with the product.
- Difficult and stressful return process including trouble with returns, needing multiple contacts, and paying return shipping.
- Non-delivery of items or missing items in shipments.
- Late shipping and shipping from problematic locations causing delays and inconvenience.
- Unhelpful or rude customer service including slow responses, accusations against customers, and blocking on social media.
- Product quality issues like defective items and mediocre product performance.
- Refund complications such as delays, partial refunds, or no refunds at all.
Arena Strength allows you to cancel a monthly subscription at any time with no lock-in contracts, so there's no trick preventing immediate cancellation there. However, for yearly subscriptions, there is a 14-day grace period after the charge date to cancel and receive a refund minus the days used at the monthly rate, but after that, no refunds or credits are given. Be aware that beyond the grace period, you cannot get refunds or pause the subscription for unused time or reasons like medical conditions, and cancellations must be done through the account portal to stop future billing.
Before cancelling your Arena Strength subscription, note that you can cancel a monthly subscription at any time, with no lock-in contracts. For annual subscriptions, there is a 14-day grace period after payment to change your mind. Once cancelled, you will lose access to all subscription content and features such as workout plans and app services after your current paid period ends. If you cancel a monthly subscription, you retain access until the end of that month, but refunds are not provided for unused portions of 6 or 12 month subscriptions. To cancel, you can do so through your account page on the website.
- Email address used during sign up (needed to log in to your Arena Strength account)
- Password to your Arena Strength account (or access to password reset)
- Access to the My Account page at arenastrength.com
- Knowledge of which subscription or plan you wish to cancel (if you have multiple active subscriptions)
- Order confirmation number (may be needed in any customer support correspondence)
- Proof of purchase (may be requested for returns, not specifically for digital cancellations)
- Contact details (such as for follow-up on support requests)
We've actually written a step by step guide on how to get a refund from Arena Strength. Check it out!
The Easiest Way to Cancel Arena Strength
If you’re frustrated trying to cancel your subscription, membership, or bill from Arena Strength—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Arena Strength?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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