ArtPlacer helps artists and galleries showcase and manage their art by letting them create digital room mockups, virtual exhibitions, and portfolios, plus tools for managing sales and events. They offer three subscription plans billed yearly: Basic, Advanced, and Premium, ranging from $16 to $60 per month, with different limits on art pieces, mockups, and features. Users might see charges from ArtPlacer because of the subscription plan they chose to access these creative tools and services. There's also a free trial and easy online cancellation if you want to stop.
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The process requires logging in, navigating to ACCOUNT & BILLING via a dropdown menu, and clicking CANCEL RENEWAL, which is straightforward and clearly instructed on screen.
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How to Cancel ArtPlacer: Step by Step
If you purchased through ArtPlacer:
- Log into your Account on the ArtPlacer website.
- In the top right corner, click on your username and then select ACCOUNT & BILLING from the drop-down menu options. Alternatively, you can follow this URL.
- On the Account & Billing page, click CANCEL RENEWAL and follow the instructions given on the screen.
Tips & Tricks for Canceling ArtPlacer
- Be clear and concise when stating your intent to cancel to avoid any confusion or unnecessary delays.
- Document all communications with ArtPlacer support, including timestamps and names of representatives.
- Request confirmation emails after cancellation to have proof of termination.
- Use polite but firm language to assert your cancellation rights without being confrontational.
- Contact support during business hours to ensure quicker response times.
- Follow up persistently if your cancellation request is not acknowledged or processed promptly.
- Escalate to a supervisor or manager if initial support does not resolve your cancellation request.
- Check billing cycles and aim to cancel before the next billing date to avoid extra charges.
- Have your account details handy to expedite the cancellation process.
- Share cancellations on forums or social media as a last resort to get attention from the company when other methods fail.
ArtPlacer Customer Service Info
If you need assistance, here's how you can get in touch with ArtPlacer's support team.
Cancel ArtPlacer Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with ArtPlacer. Due to recent changes in my financial situation, I can no longer maintain my current membership.
Please confirm the cancellation and let me know if you need any further information from my side. Thank you for your understanding and assistance.
Best regards,
Frequently Asked Questions
ArtPlacer's subscription cancellation policy requires users to log into their account, navigate to the Account & Billing page via their username menu, and click CANCEL RENEWAL to cancel. If canceled mid-cycle, users retain access to their subscription features until the current subscription period ends, after which the account reverts to a Free Plan with limited access.
To cancel your ArtPlacer subscription, you need to log into your account first, which means you will need your password to access it. Once logged in, you can click on your username at the top right corner, go to ACCOUNT & BILLING, and then select CANCEL RENEWAL to cancel your subscription. If you have forgotten your password, you can reset it here: https://artplacer.com/password-reset. This process does not mention phone or unauthenticated chat support for cancellation, so having your password is necessary.
- Cost or pricing issues - users may find the subscription expensive or not within their budget.
- Lack of required features - the platform may not have all the functionalities or tools the user needs.
- Technical difficulties - users might experience bugs, crashes, or other usability issues.
- Unsatisfactory user experience - the interface or overall experience may not meet user expectations.
- Change in project needs - users might no longer need the service due to project completion or different requirements.
- Better alternatives - users could find other platforms that better suit their needs.
- Insufficient customer support - users may feel unsupported or unable to get help when needed.
- No longer interested in the service - change in interest or priorities leading to cancellation.
ArtPlacer allows you to cancel your subscription at any time by logging into your account, navigating to Account & Billing, and clicking Cancel Renewal followed by Cancel Subscription. However, you must cancel at least 24 hours before your next billing date to avoid being charged again, and payments are non-refundable with no credits for partial periods. After cancellation, access continues until the end of the current billing period, and there are no lock-in contracts or early cancellation fees, but be aware that all payments are forfeited and subscription fees may change with 30 days' notice.
Before cancelling your ArtPlacer subscription, know that you can cancel anytime via the Account & Billing page by clicking "Cancel Renewal." If you cancel mid-cycle, you'll retain access to your subscription features until the current billing period ends. After cancellation, your account reverts to the Free Plan, which significantly limits access compared to paid plans. Importantly, cancelling will revoke access to features such as the ArtPlacer Widget, advanced Library Spaces, and any other paid features associated with your current plan. No specific refunds or billing policies are noted upon cancellation, so plan accordingly.
- Username and password to log into your ArtPlacer account
- Access to the Dashboard via the ArtPlacer website
- Navigation to the "Account & Billing" section from the top right menu
- Ability to identify and click "Cancel Renewal" or "Cancel Subscription"
- Follow on-screen cancellation instructions and complete all required steps
- Cancel at least 24 hours before your next billing date
- Know that payments are non-refundable and features stay until billing period ends
- Optional: Reason for cancellation or feedback (if you wish to provide it)
We've actually written a step by step guide on how to get a refund from ArtPlacer. Check it out!
The Easiest Way to Cancel ArtPlacer
If you’re frustrated trying to cancel your subscription, membership, or bill from ArtPlacer—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to ArtPlacer?
- RealityMAX
- Unity
- echo3D
- SimLab VR Studio by Simulation Lab Software
- amGround by Hashthink Technologies
- CMC ViewR by CMC Engineers GmbH
- Buildvr by Gretxp
- Reality Well by VR Vision Group
- Industry XR by Giant Lazer
- Showtime VR by Showtime VR
ArtPlacer charges could show up on your statement as: ArtPlacer, Add on (the name of the gallery that you have rented) Virtual Gallery
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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