The ASPCA offers a monthly giving program called "Become an ASPCA Guardian," which lets you make regular monthly donations to help animals. You can choose preset amounts or enter your own donation, with payments made by credit card or bank account once a month. It's easy to change your donation or cancel anytime by calling their support number. Many people might be billed by the ASPCA because they signed up for this monthly donation to support the organization's animal rescue and care efforts.
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Cancelling an ASPCA subscription is relatively easy because it only requires calling a dedicated phone line (800-628-0028) during business hours. The process is straightforward with clear instructions available on their website and other forums.
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How to Cancel ASPCA: Step by Step
If you purchased through ASPCA directly:
- Call the ASPCA Member Support at (800) 628-0028.
- Indicate that you want to cancel your membership.
- Provide your full name and address for verification.
- Confirm the cancellation and ask for verification details if needed.
If you purchased through email communication:
- Email a cancellation request to granting permission to unsubscribe.
- Include your full name and any necessary details regarding your account to identify the membership.
Tips & Tricks for Canceling ASPCA
- Call the cancellation number (800-628-0028) early in the morning for better chance to reach a representative quickly.
- Use clear language: Tell them you want to cancel immediately or only keep the one-time donation, be firm but polite.
- Expect resistance: They may lie or hang up; be prepared to call multiple times if needed.
- Use a prepaid or virtual card with limited funds (e.g., $19) to prevent further charges if cancellations fail.
- Ignore email requests: Cancelling by email rarely works; phone calls are necessary.
- Be persistent: If locked out of your account or ignored, consider contacting your credit card company for a chargeback.
- Cancel after 30 days: If a 30-day no-cancellation policy applies, call right after the period ends to stop payments.
- Let them know you are a long-time donor if applicable, but be clear you want to stop donations.
- Prepare for long hold times or call backs, especially if calling later in the day.
ASPCA Customer Service Info
If you need assistance, here's how you can get in touch with ASPCA's support team.
Cancel ASPCA Script
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Dear ASPCA Support Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription as I am currently facing personal circumstances that necessitate this decision. Please confirm once the cancellation has been successfully processed. Thank you for your understanding and for the important work you do.
Best regards,
Frequently Asked Questions
The ASPCA allows members to cancel their subscriptions at any time by calling (800) 628-0028. Cancellation will take effect either the same month or the following month, depending on when the cancellation request is received.
To cancel your ASPCA subscription, you typically need to call Member Support at (800) 628-0028 during business hours and provide your member ID and donor information; there is no indication that you need your password to do this. However, if you need to reset your password for any account access purposes, you can do so at this URL: https://aspca.org/user/password. So, for cancellation by phone, you do not need your password, but it may be needed for online account access.
- Financial constraints: People may decide they cannot afford to continue their membership payments or subscriptions.
- Difficulty in canceling: Frustration with challenging cancellation processes or being misled about how to cancel.
- Change in personal circumstances: Such as loss of a loved one or changes in financial priorities.
- Lack of transparency or unwanted charges: Feeling of being unfairly charged or confused by recurring payments that seem unexpected.
- Disappointment with how donations are used: Concerns about the allocation or impact of their contributions.
- Preference to donate elsewhere: Choosing to support other animal welfare organizations or causes.
- One-time donation intent: Members who intended a single donation but got enrolled into recurring payments unknowingly.
- Insufficient communication or updates: Lack of engagement or feedback from the organization leading to disengagement.
The ASPCA allows you to cancel your membership or monthly donation at any time by simply calling their support number. Cancellation will take effect either the same month or the following month based on when they receive your cancellation call, with no contracts, early cancellation fees, or lock-in gimmicks. Just be aware that the timing of your cancellation depends on when you contact them, so acting promptly is advisable.
Before cancelling your ASPCA subscription or membership, know that cancellations cannot be processed online and must be done by calling their Member Support at (800) 628-0028 during business hours. When you cancel, you will lose access to any ongoing membership benefits which may include newsletters, updates, and special communications tailored to members. Also, consider that cancelling stops your ongoing donation or subscription payments, which support ASPCA's animal welfare programs. If you value receiving member-specific content or exclusive information, cancelling means you will no longer receive these perks.
- Full name associated with the ASPCA subscription or donation
- Full address (billing or mailing address linked to your ASPCA account)
- Email address used for your ASPCA account or donation
- Member ID (if available, from donor correspondence or member portal)
- Details about your donation (e.g., whether your donation or membership is monthly or annual, and the amount)
- Information about your last payment (recent transaction date or amount, if available)
- Phone call to ASPCA member support (they may require you to call at 800-628-0028 to process the cancellation)
- Confirmation of cancellation (look for a confirmation email after your cancellation request)
We've actually written a step by step guide on how to get a refund from ASPCA. Check it out!
The Easiest Way to Cancel ASPCA
If you’re frustrated trying to cancel your subscription, membership, or bill from ASPCA—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to ASPCA?
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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