AVS Dental offers a discount dental plan that helps members save 15% to 50% on dental services like general dentistry, root canals, crowns, and orthodontics at many locations across the U.S. Instead of insurance, it's a membership plan where you pay an annual fee—$149 for individuals, $199 for couples, or $249 for families, plus a small processing fee. You pay the dentist directly but get discounted rates through the plan, and there's no hassle with forms or waiting periods. This plan might show up on your bill because it’s a subscription you pay yearly to get these savings on dental care.
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Cancellation requires a written request along with returning membership cards and contacting Member Services by phone or mail. The membership is refundable only within 30 days with conditions and otherwise requires a minimum commitment of one year, making cancellation moderately difficult and time-consuming due to the required documentation and processing steps.
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How to Cancel avsdental: Step by Step
If you purchased through AVSDental directly:
- Gather your information: Make sure you have your membership number and personal details ready for the cancellation process.
- Call Customer Service: Dial (800) 287-5586 to speak with a representative and request cancellation directly.
- Send a written cancellation request: Send a letter including your name, membership number, and a request for cancellation along with any membership cards to:
- Mail to: Member Services, AVS Dental Plan, 424 Rosevale Avenue, Ronkonkoma, NY 11779
- Fax to: 631-272-5231
- Confirm your cancellation: Ensure you receive confirmation of your cancellation within 30 days, and check that membership fees cease to be collected.
Tips & Tricks for Canceling avsdental
- Call during regular business hours for quicker and more attentive service.
- Be firm and polite in stating your intention to cancel the membership or subscription.
- Request confirmation of cancellation via email or in writing to avoid future charge disputes.
- Cancel at least 5 days before the next billing cycle to prevent unwanted charges.
- Escalate politely by asking to speak with a supervisor if the first representative is unhelpful.
- Use language like "I am exercising my right to cancel" to emphasize your decision.
- Keep records of all communication and cancellation attempts.
- Be aware of the 30-day full refund window and act quickly if within this period.
- Warn about possible annual commitment after 30 days so customer service agents take your cancellation seriously.
- Be persistent and patient as the process may involve multiple calls or follow-ups.
avsdental Customer Service Info
If you need assistance, here's how you can get in touch with avsdental's support team.
Cancel avsdental Script
Script
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Dear AVS Dental Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription to AVS Dental. Unfortunately, I have found that I am not utilizing the services as I had anticipated, and therefore, I would like to discontinue my membership.
Please confirm the cancellation and any necessary steps I need to take to finalize this process. Thank you for your attention to this matter, and I appreciate your assistance.
Best regards,
Frequently Asked Questions
AVS Dental's membership cancellation policy requires cancellation in writing, including returning membership cards, and can be done within 30 days for a full refund if the plan hasn't been used. After 30 days, memberships are non-refundable for at least a 1-year term unless multi-year memberships are canceled early, reverting to standard annual costs. Refunds for quarterly, semi-annual, or annual billing are pro-rata upon cancellation, and monthly payments may be stopped after 12 consecutive payments.
To cancel your AVS Dental subscription, you need to submit a written cancellation request and return your membership card to their specified address. You can make cancellation requests by calling their support line at (800) 287-5586. There is no mention of needing a password to cancel, as cancellations require a written request and membership card return. If you can't access your account and need to reset your password for other purposes, you can visit their support page at avsdental.com/support for assistance.
- Within 30 days cancellation right for a full refund less a $19 processing fee if the plan has not been utilized.
- Plan utilization during minimum 1-year term makes the membership non-refundable.
- Cancellation after 30 days means the membership is committed for at least 1 year.
- Multi-year membership cancellation results in loss of all discounts and reverts to standard annual cost.
- Processing fee non-refundable even if cancelling within the 30-day window.
- Written cancellation notice required for refunds.
- Fee collection stops within 30 days after cancellation notice.
- Pro-rata reimbursement applies for quarterly, semi-annual, or annual billing upon cancellation.
- Termination by AVS Dental possible for reasons like non-payment.
Be aware that AVS Dental requires you to commit for a minimum 1-year term if you have utilized the plan and taken advantage of discounted rates, making membership non-refundable beyond the initial 30-day window. Cancellation requests need to be made by calling their number, and a written cancellation request including the return of membership cards is mandatory. Monthly payments can only be stopped after 12 consecutive payments, and refunds after the 30-day period are generally not available unless for additional years before they begin, reflecting a lock-in with potential difficulty in immediate cancellation.
Before cancelling your AVS Dental subscription, it's important to know that membership fees are refundable only within the first 30 days after enrollment or renewal, provided you haven't used the plan at a participating provider. After this period, the membership is non-refundable for a minimum one-year term, and any discounts applied are forfeited. When you cancel, you lose access to all the discounted rates and savings negotiated through the plan for dental services. Additionally, if you have a multi-year membership, cancelling will revert you to the standard annual membership cost and you will lose any discounts from the multi-year plan. Membership cards must also be returned to complete the cancellation process.
- Name of the member requesting cancellation
- Member number or membership identification
- Written cancellation request (letter or fax, specifically requesting cancellation and refund, if applicable)
- Return of membership cards by mail to the specified AVS Dental address (424 Rosevale Ave., Ronkonkoma, NY 11779)
- Contact information (such as phone and address) for AVS Dental to process the request if reaching out via call or form
- Reason for cancellation (optional, but may be helpful in processing)
- Date of cancellation request
- Fax number for submission, if sending via fax: 631-272-5231
We've actually written a step by step guide on how to get a refund from avsdental. Check it out!
The Easiest Way to Cancel avsdental
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