BallerTV is a service that lets you watch live sports streams and access highlights with different subscription plans. They offer Bronze, Silver, and Gold plans, which vary by how many live events you can watch each month and how many people can watch at the same time on your account. Prices range from about $95 to $239 per year depending on the plan you choose. You might see a charge from BallerTV if you subscribe to one of their plans for live sports streaming and video storage.
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The cancellation process for Baller.tv is fairly straightforward, requiring the user to log in, navigate to Account or Edit Subscription, find the Cancel Membership option, and complete a survey and confirmation. While it's not immediate or a single-click cancellation, it does not require contacting support or complex steps, but it may be a bit harder to find the cancel option on mobile devices.
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How to Cancel baller: Step by Step
If you purchased through baller.tv:
- Log in with the account that has a subscription.
- Once you're logged in, go to "Account".
- On the Overview tab, scroll down to "Cancel Membership".
- Fill out the survey, and once you confirm, you're all set!
Tips & Tricks for Canceling baller
- Document every interaction—email or message the company stating your cancellation request, including dates, times, and contact names.
- Initiate cancellation on the exact device you originally subscribed with, as some services limit cancellation to that platform.
- Use firm, clear language indicating you want to stop all charges and that continued billing is unauthorized.
- Escalate progressively: start with chat support, then email, and finally request to speak to a supervisor or manager.
- Timing matters: cancel well before the next billing cycle to avoid charges; some report success canceling immediately after renewal.
- Leverage social proof or public pressure by mentioning complaints or feedback seen on forums to warn customer service of reputational risk.
- Be persistent and patient, expect multi-step or prolonged cancellation attempts; repeatedly follow up if no confirmation received.
- If all else fails, dispute charges through the payment provider and block automatic payments as a last resort.
- Check bank statements regularly to identify ongoing payments and subscriptions that might not be obvious through the service's interface.
baller Customer Service Info
If you need assistance, here's how you can get in touch with baller's support team.
Cancel baller Script
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Dear Baller Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to recent changes in my financial situation, I am unable to continue my membership at this time.
I appreciate the service you provide and have enjoyed my time as a subscriber. However, I believe this is the best decision for me right now. Please confirm the cancellation of my subscription and let me know if there are any further actions required on my part.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Baller.tv membership subscriptions automatically renew until you cancel. To cancel, log into your account, go to the "Account" section, and select "Cancel Membership." After completing a cancellation survey and confirming, your cancellation is complete with no further action required. This process applies across desktop, mobile web, and the app.
To cancel your subscription on Baller (baller.tv), you need to be logged into the account that has the subscription, which means you will need your password. The cancellation process involves logging in, navigating to the account section, and then canceling the membership from there. If you don't remember your password, you can reset it at this URL: https://support.baller.tv/hc/en-us/articles/360002447351-How-do-I-reset-my-password-. This ensures you can access your account to cancel your subscription properly.
- Poor streaming quality: freezing, pixelation, games not streaming live, missing parts of games, wrong camera angles, and low-quality HD streaming.
- Technical failures: games not streaming as promised or not showing the correct game.
- Customer service issues: slow, unhelpful, or non-responsive support, especially during live events.
- Billing problems: being charged despite cancellation requests, double charges, unauthorized charges, and difficulties with auto-renewal cancellation.
- Refund difficulties: partial refunds given instead of full refunds, delays in getting refunds.
- Misleading advertising: unclear subscription terms, bait and switch tactics pushing higher cost packages.
- High cost relative to quality: expensive subscription considering poor service and limited programming.
- Service limitations: lack of single-tournament subscriptions, limited number of credit usage, and failures in package delivery.
- App usability issues: difficulty in accessing and setting up content.
- Cancellations not honored: subscriptions not properly cancelled and charges continuing after cancellation.
BallerTV uses an auto-renewing subscription model where you must cancel before the subscription renews to avoid being charged for the next period; cancellation only takes effect at the end of the current paid period, meaning you cannot cancel immediate billing but must wait until the period ends. There are no refunds once the subscription content is accessed, and no partial refunds or prorated cancellations are given, so you pay for the full subscription period even if you cancel early. Additionally, fee increases can happen with notice, but you must cancel proactively to avoid paying higher fees. These terms mean the main pain points are the lock-in for the paid period with no early cancellation refund and the need to cancel in advance to avoid unintended renewal charges. [BallerTV Legal Terms](https://www.ballertv.com/legal-web), [BallerTV Cancellation Instructions](https://support.baller.tv/hc/en-us/articles/360002443331-How-do-I-cancel-my-premium-access)
Before cancelling your BallerTV subscription, know that you will lose access to all premium content and features available only to subscribers. This includes live sports events, tournaments, and any exclusive broadcasts you were able to watch. You must cancel the subscription before the next billing cycle to avoid being charged for the next period. The cancellation process requires you to be logged into the account with the subscription, and you will need to complete a cancellation survey. Once cancelled, no further action is typically needed, but for any issues, you can contact BallerTV support.
- Email address associated with your BallerTV account
- Account login credentials (to log in and access subscription settings)
- Subject of your request (if contacting support)
- Description or details of your cancellation request (if submitting a support request form or email)
- Completion of the cancellation survey during the process on the website/app
- Any relevant attachments (optional, when contacting support)
We've actually written a step by step guide on how to get a refund from baller. Check it out!
The Easiest Way to Cancel baller
If you’re frustrated trying to cancel your subscription, membership, or bill from baller—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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