BarkBox is a monthly subscription service that delivers a box of fun dog toys, treats, and a surprise item right to your door. You can choose between two types of boxes: one with regular toys for most dogs, and a Super Chewer version with tougher toys for heavy chewers. The subscription can be personalized for your dog's size, breed, allergies, and chewing style, and you can pick a plan that lasts 1, 6, or 12 months, starting at about $24 a month. You get billed automatically every month for the subscription, but you can cancel anytime and customize your box through your account.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cancelling BarkBox requires either emailing customer support for immediate cancellation, which may take 1-2 days for a response, or logging into the website to disable auto-renewal that only stops future payments after the current term ends without immediate service termination or refunds. This process is moderately frustrating because it is not instant and requires timing cancellations correctly to avoid unintended charges.
Estimated Time
On average, it takes
2 days
00
00
minutes to cancel a Spotify subscription.
How to Cancel BarkBox: Step by Step
If you purchased through the BarkBox website:
- Log in to your BarkBox account on the website.
- Navigate to the ‘Account’ settings.
- Select ‘Subscription’ or ‘Manage Subscriptions’ option.
- Look for an option to turn off auto-renewal or cancel your subscription.
- Follow the prompts to finalize the cancellation.
If you purchased through Amazon:
- Go to your Amazon account.
- Navigate to ‘Your Subscription’ and find BarkBox.
- Click on ‘Manage Subscription’.
- Select ‘End Subscription’.
- Choose a reason for cancellation and confirm.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top and select ‘Subscriptions’.
- Find BarkBox in your list of subscriptions.
- Tap on it and select ‘Cancel Subscription’.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon and select ‘Subscriptions’.
- Find BarkBox in the list of subscriptions.
- Tap on it and select ‘Cancel Subscription’.
- Follow the prompts to confirm cancellation.
Tips & Tricks for Canceling BarkBox
- Just say you want to cancel and firmly say no to any offered alternatives.
- Avoid 12-month plans because they're harder to cancel; opt for monthly plans for flexibility.
- Use customer service chat and claim financial hardship, which may persuade agents to "pull strings" for cancellation.
- If customer service won't cancel, try changing payment info to an account with zero balance to force cancellation after a few failed payments.
- Be persistent and aggressive about order issues and lack of replacements; persistence can lead to cancellation and refunds.
- Claiming your dog has died is sometimes accepted as a reason for cancellation.
- Email complaints about issues to escalate and potentially find a more flexible customer service rep who will cancel and refund.
BarkBox Customer Service Info
If you need assistance, here's how you can get in touch with BarkBox's support team.
Cancel BarkBox Script
Script
Copy
Hello BarkBox Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with BarkBox. Due to unforeseen financial circumstances, I can no longer continue with my subscription. I have enjoyed your service, and this decision was not easy. Please confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
BarkBox allows members to cancel their subscription through the account page or by contacting their Happy team. Cancellations must be made by the first day of the month following the end of the current subscription period to avoid renewal; otherwise, the subscription renews automatically for the same period. If canceled before the subscription period ends, members will still be charged for the remainder of that period, and no refunds are provided for amounts already paid.
To cancel your BarkBox subscription, you need to log into your account on their website, which requires your password. If you do not remember your password, BarkBox offers a password reset option here: https://barkbox.com/password-reset. You cannot cancel the subscription without logging in or contacting their support through your authenticated account. There is no widely available phone or unauthenticated chat cancellation option.
- Covid-related job loss leading to financial constraints.
- Dog death or rehoming, making the subscription unnecessary.
- Dissatisfaction with product quality, such as dog disliking the treats or toys, or perceiving the items as not worth the price.
- Unclear and restrictive cancellation policies, including inability to cancel mid-term and automatic renewal issues.
- Unexpected charges or continued billing after cancellation requests have been made.
- Poor customer service, delays in communication, difficulty in reaching support, and perceived unresponsiveness.
- Long-term subscription commitments with promotional offers that customers feel trapped by.
- Frustration over late shipments and lack of tracking information.
- Concerns about dangerous toys being sent despite profile notes, and inadequate replacement of faulty items.
- Perception of being pressured to state the dog is deceased to approve cancellation, which some find uncomfortable.
- Feeling of getting poor value because toys or treats end up wasted or trashed.
- Complicated cancellation processes that require unusual steps or long waits.
BarkBox allows you to cancel your subscription at any time, but the cancellation takes effect only at the end of your current subscription term. There are no lock-in contracts or early-cancellation fees; however, you are responsible for the payments of the subscription duration you signed up for. Be aware that even after cancelling, you will continue to receive and be billed for the remaining period of your active subscription term before it fully ends.
Before cancelling your BarkBox subscription, it's important to know that cancellation takes effect at the end of your current subscription period, so you will still receive boxes until then. Once cancelled, you lose access to the monthly delivery of curated dog toys, treats, and chews that BarkBox offers, as well as any exclusive member-only discounts and early access to new products. Additionally, your account will no longer auto-renew, and you won't be billed further. Make sure to manage your subscription before the renewal date to avoid unwanted charges.
- Email address associated with your BarkBox account
- BarkBox account number (if canceling by email)
- Reason for canceling (may be required if canceling by email)
- Login credentials to access your BarkBox account online
- Knowledge of subscription period to ensure cancellation is before the auto-renewal date
We've actually written a step by step guide on how to get a refund from BarkBox. Check it out!
The Easiest Way to Cancel BarkBox
If you’re frustrated trying to cancel your subscription, membership, or bill from BarkBox—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to BarkBox?
PAYPAL *BARKBOX INC 402-935-7733 NY, BARKBOX.COM, *BARKBOX NEW YORK NY, BARK&CO (BARKBOX) 8555202275 NY 10013 USA, PAYPAL *BARKBOX INC, Payment To Barkbox Inc., DEBIT CARD PURCHASE - BARK&CO (BARKBOX) 855-520-2275 NY, BARKBOX INC., *BARKBONEW YORK NY, PAYPAL INST XFER BARKBOX INC WEB ID: PAYPALSI77, DEBIT CARD PURCHASE - BARK&CO (BARKBOX) xxx-xxx-2275 NY, VISA DDA PUR 449215 BARK CO BARKBOX 855 520 2275 * NY, BARK&CO (BARKBOX), Payment to Barkbox, Inc., BARKBOX Debit Purchase - Visa Bark&co (Barkbox) 855-520-2275 ny, BARKBOX INC. 8555202275 NY, Debit Purchase - Visa Barkbox Inc. Barkbox.com Ny, BARK&CO (BARKBOX) 855-520-2275 NY 10013 US, BARKBOX INC. SUBSCRIPTION, BARK&CO (BARKBOX) 8555202275 NY, Refund from Barkbox, Inc.: BARK&CO (BARKBOX) 855-520-2275 NY, BARKBOX INC 402-935-7733 NY, BARKBOX INC, BARKBOX INC., PAYPAL INST XFER BARKBOX INC, BARK&CO (BARKBOX) XXX-XXX-2275 NY, BARK CO BARKBOX 855 520 2275 * NY, BARK&CO BARKBOX, BARK&CO (BARKBOX 855-520-2275 NY, BARKBOX INC., BARKBOX.COM NY
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
