Battle.net is Blizzard Entertainment's online platform where you can buy and play games like World of Warcraft and others. They offer subscriptions, especially for World of Warcraft, which can be paid monthly, every three months, or every six months, and these subscriptions automatically renew until you decide to pause or cancel them. Besides subscriptions, you can also buy digital game time, game cards, or in-game items, but some payment methods, like Battle.net Balance, can't be used for recurring subscriptions. So if you see charges from Battle.net, it’s likely for game subscriptions or purchases related to Blizzard games you play.
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The process to cancel a subscription on Battle.net involves straightforward steps: logging into the account, navigating to the Games & Subscriptions page, managing the subscription, and clicking the cancel option. The instructions are clearly outlined, and no obstacles like needing to contact support or complex verification are mentioned, making it quite easy for a consumer to cancel.
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How to Cancel Battle.net: Step by Step
If you purchased through Battle.net:
- Log in to your Battle.net account on the Battle.net website.
- Navigate to the Games & Subscriptions section.
- Find your World of Warcraft account and click Manage next to it.
- Click on Cancel Subscription.
- If you do not see the Cancel Subscription option, it may mean:
- You do not have an active subscription.
- Your subscription has already been cancelled.
- Your account will remain playable until your current game time expires.
- You can set up a new subscription at any time if you wish.
- Alternatively, you can pause your subscription instead of cancelling by navigating to the same subscription management area.
Tips & Tricks for Canceling Battle.net
- Be aware of deceptive design tricks: The cancellation page may shift your view to an unrelated part of the page, hiding the final confirmation button. Make sure to scroll back up and confirm explicitly.
- Submit a ticket and request a refund: If you haven't used the subscription, mention this clearly and provide evidence. This sometimes leads to refunds or account credits.
- Consider disputing charges with your credit card company: Some users report success by disputing payments, but beware this can lead to your Battle.net account being locked.
- Remove payment method after cancellation: Immediately delete your credit card or PayPal info from your account to prevent unwanted future charges.
- Timing matters: Cancel close to the end of the subscription period to avoid losing prepaid benefits and to minimize further billing.
- Escalate via Blizzard customer support tickets: If the website process fails, escalate through support with clear communication and screenshots.
- Use firm but polite language: Clearly state your request to cancel, refund, or dispute charges, avoiding emotional language but being assertive on your rights as a consumer.
- Delete your payment and subscription data: Some users recommend deleting the subscription data and payment info as a method to halt future charges, but this is a last resort and may risk account issues.
- Monitor billing statements: Watch for unauthorized charges to dispute promptly.
Battle.net Customer Service Info
If you need assistance, here's how you can get in touch with Battle.net's support team.
Cancel Battle.net Script
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Hello, I would like to request the cancellation of my Battle.net subscription. Due to personal circumstances, I am unable to continue my membership at this time. I appreciate the service provided but believe this is the best choice for me right now. Thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards.
Frequently Asked Questions
Battle.net subscriptions for World of Warcraft can be canceled anytime through the Games & Subscriptions page by selecting the account and clicking "Cancel Subscription." The account remains playable until the current subscription period expires, but subscriptions are non-refundable. Additionally, users have the option to pause their subscription instead of canceling.
To cancel your subscription on Battle.net, you do need to log in with your password because managing and canceling subscriptions requires access to your account's Games & Subscriptions page. There isn't an option to cancel without logging in, so your password is necessary. If you have forgotten your password, you can reset it here: https://battle.net/login/en/reset-password.
- Dissatisfaction with game quality, such as buggy games.
- False advertising by Blizzard.
- Issues with game playability, including long queues on realms.
- Accidental purchases or buyer's remorse.
- Difficulty or dissatisfaction in the refund process, leading users to cancel.
- Payment method issues causing automatic subscription cancellations.
- Exceeded refund period limits (e.g., more than two weeks or more than two hours of gameplay).
- Preference for alternative payment methods like PayPal to enable chargebacks if refunds are refused.
Battle.net allows you to cancel your subscription at any time, and your game time will remain playable until the current subscription period expires. However, subscriptions are non-refundable, and there are no early cancellation fees or lock-in contracts, but you should be aware that once cancelled, you won't get any refund for unused time. This means you should be certain before canceling as you won't be reimbursed for the remaining subscription period.
Before cancelling a Battle.net subscription (such as World of Warcraft), you should know that while you won't lose your characters or access to your account immediately, your gameplay access will end once your current paid game time expires. Character names may be forfeited if your account remains inactive for long periods, typically after two expansions' worth of inactivity. Also, mail in the game expires 30 days after being received and any attached items or gold are lost if not claimed before cancellation. You can re-subscribe at any time to regain full access and continue playing where you left off.
- Battle.net account login credentials (email and password)
- Access to the Games & Subscriptions page in your Battle.net account
- Knowledge of which game or subscription (e.g., World of Warcraft) you want to cancel
- Ability to access/manage the specific subscription (for example, via "Manage" next to the subscription on your account)
- If unable to log in (due to lost authenticator, etc.), you may need to contact Blizzard Support
- If contacting Support, legal identity documents may be required (e.g., birth certificate, adoption certificate, marriage certificate, legal name change docs, divorce papers, death certificate, or utility bill with your name and address)
- First and last name as they appear on your account
- Date of birth as registered on your account
- Address as registered on your account (for support verification)
- If all else fails, information needed to contact your bank or payment provider to block charges from Blizzard/Battle.net
We've actually written a step by step guide on how to get a refund from Battle.net. Check it out!
The Easiest Way to Cancel Battle.net
If you’re frustrated trying to cancel your subscription, membership, or bill from Battle.net—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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