Bethesda Softworks offers popular games and related services, including subscription memberships like Fallout 1st and ESO Plus. Fallout 1st is a subscription service that gives players exclusive in-game content such as private adventures, custom worlds, and special cosmetics, with monthly perks like Atoms (in-game currency). ESO Plus is another membership that offers bonuses like access to all DLC game packs, extra in-game currency, and storage space improvements for Elder Scrolls Online players. If you see billing from Bethesda, it’s likely from one of these subscriptions or in-game purchases tied to their games.
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The cancellation process for Bethesda Softworks subscriptions like ESO Plus is straightforward when managed through the appropriate platform (PC/Mac/Epic or Steam). For consoles, it requires managing through Microsoft or Sony, adding a small step of contacting their support, but overall it remains an easy process to execute.
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How to Cancel Bethesda Softworks: Step by Step
If you purchased through Bethesda.net:
- Log into your ESO account at account.elderscrollsonline.com.
- Select Manage Membership under "Account."
- Select Cancel Membership and confirm by clicking Please cancel my membership.
- A confirmation banner will appear stating that your membership is no longer active.
- An email confirmation of the cancellation will be sent to you.
If you purchased through Steam:
- Open Steam and log into your account.
- Select your Username on the top right corner and choose Account Details.
- In Big Picture mode, click the Gear Icon, then Account, then View Account Details.
- Under Store & Purchase History, click Manage Subscriptions.
- Click the Edit link next to "Fallout 1st".
- Select the button next to Cancel my subscription and click Apply.
- A message will confirm the cancellation showing "Cancelled" under the "Next Billing Date" column.
If you purchased through PlayStation:
- Visit PlayStation's cancellation instructions.
- Follow the instructions for canceling subscriptions found on their website.
- Log into Fallout 76 before the end of your current membership period to collect any entitlements.
If you purchased through Xbox:
- Go to the Xbox Services & Subscriptions page.
- Log into your account if prompted.
- Follow the instructions to cancel your Fallout 1st membership.
- Log into Fallout 76 before the end of your current membership period to collect any entitlements.
Tips & Tricks for Canceling Bethesda Softworks
- Always check all platforms: If you subscribed via PlayStation, Xbox, or Bethesda.net, ensure you check cancellation options on each platform as some users found subscriptions active on one but not visible on others.
- Use the Transaction History: Log into your Bethesda.net account and navigate to Transaction History, then Memberships, and manage subscriptions directly from there when possible.
- Timing matters: Cancel at least 24 hours before the renewal date to avoid being charged for the next billing cycle.
- Be persistent with support: If automated options fail, open support tickets and follow up firmly but politely; sometimes escalation is necessary.
- Direct language helps: Clearly state you want to cancel immediately and stop all recurring charges to avoid misunderstandings.
- Check associated emails: Look for confirmation emails with direct unsubscribe or cancellation links, which can sometimes bypass website glitches.
- Document everything: Keep screenshots of account pages, confirmation screens, and all correspondence with support to strengthen your case if you need chargeback or dispute assistance.
- Turn off auto-renewal manually: Some users report that just unsubscribing or deleting the app doesn’t stop the billing; manually turning off auto-renewal in account settings is crucial.
- Use official forums and Reddit: Sometimes other users share alternative contact info or escalation steps that can work better than official channels.
- Escalate via social media: When support is unresponsive, publicly tweeting or messaging Bethesda’s official accounts can speed up resolution.
Bethesda Softworks Customer Service Info
If you need assistance, here's how you can get in touch with Bethesda Softworks's support team.
Cancel Bethesda Softworks Script
Script
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Dear Bethesda Support Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances and changes in my gaming priorities, I no longer require the membership at this time.
I appreciate the services provided, but it would be best for me to discontinue my subscription. Please let me know if there are any final steps I need to take to complete this process.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Bethesda Softworks allows you to cancel memberships or subscriptions at any time, with the cancellation taking effect at the end of the current billing period. Canceling stops future payments but does not provide refunds for payments already made. Cancellation methods vary by platform, including managing subscriptions through account settings or contacting customer support, with specific instructions provided for platforms like PlayStation and Steam.
To cancel a Bethesda Softworks subscription like ESO Plus, you will need to log into your account to manage and cancel the membership. This means you do need your account password to access your subscription settings. If you don't remember your password, you can reset it at https://bethesda.net/en/account/forgot-password. If you cannot log in, cancellation might also be possible via contacting customer support or using a cancellation form, but having your password is the primary way to do this easily online.
- Financial hardship such as unexpected real-life expenses including medical or dental bills.
- Dissatisfaction with subscription content like boring monthly rewards and an unappealing atom shop.
- Lack of new or meaningful game content provided through the subscription.
- High cost of subscription seen as too expensive or not justified.
- Disappointment with Bethesda's management and perceived lack of responsiveness to player feedback.
- Issues with subscription auto-renewal such as unexpected charges and difficulty cancelling immediately.
- Technical or billing system errors causing confusion such as being charged after cancellation.
- Desire to prioritize spending on other games or activities leading to cancellation.
Bethesda Softworks allows users to cancel their membership or subscription at any time, but cancellations only take effect at the end of the current billing or membership period. There are no early-cancellation fees, lock-ins, or long-term contracts; however, canceling auto-renewal before the subscription is fully processed might cancel the purchase altogether. Users should be aware that continuing benefits last until the end of the paid period, and they should verify the cancellation process on the platform through which the subscription was purchased, as some are managed by third parties like PlayStation, Steam, or Xbox. This means no immediate refunds or abrupt stops in service upon cancellation, but rather an end-of-term termination with no further charges.
Before cancelling a subscription, membership, or bill with Bethesda Softworks (bethesda.net), be aware that for games like The Elder Scrolls Online, canceling an ESO Plus membership does not impact your characters or account access—you can still play the game without the membership. However, if you unlink your Bethesda.net account, you lose access to in-game progress, purchased content, currencies, mods, Creation Club content, and games tied to that account, with no way to restore them by linking to another account. For Fallout 1st membership on Xbox, it's important to log into Fallout 76 before your subscription ends to collect all items, and ensure you verify your subscription status in-game before canceling auto-renewal to avoid accidental loss of the purchase. These considerations help protect your in-game assets and progress when cancelling.
- Bethesda.net account login credentials (username/email and password)
- Access to the platform where you purchased (Bethesda.net, Steam, PlayStation, Xbox)
- Knowledge of which subscription/membership to cancel (e.g., Fallout 1st, ESO Plus, etc.)
- Access to Manage Memberships or Digital Store Orders section in your Bethesda.net account
- For Steam: Steam account credentials and access to Account Details > Manage Subscriptions
- For PlayStation/Xbox: access to your console’s subscription management page
- Email confirmation access (to view cancellation confirmation emails)
- Customer Support contact options, if self-service cancellation is unavailable
We've actually written a step by step guide on how to get a refund from Bethesda Softworks. Check it out!
The Easiest Way to Cancel Bethesda Softworks
If you’re frustrated trying to cancel your subscription, membership, or bill from Bethesda Softworks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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