Bumble is a social app where you can meet people for dating, making friends, or networking professionally. It offers free basic use, but you might see charges for optional subscriptions that give you extra features. These subscriptions include Bumble Boost, which lets you extend match time, get unlimited swipes, and use extra profile boosts called Spotlight and SuperSwipes. Bumble Premium adds even more features like seeing who liked you, advanced filters, travel mode, and incognito mode. There's also Bumble Premium+ which offers the most perks, including profile insights and extra boosts. So, if you see a charge from Bumble, it's likely for one of these optional subscription plans.
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The cancellation process is straightforward with clear steps provided for each subscription platform (Apple, Google Play, card/PayPal). The main effort involves navigating to the appropriate subscription settings either on the phone app or website, and then confirming cancellation, which is relatively easy.
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How to Cancel Bumble: Step by Step
If you purchased through Apple:
- Open ‘Settings’ on your iPhone.
- Tap your name at the top of the screen.
- Tap ‘Subscriptions’.
- Find and select Bumble.
- Tap ‘Cancel Subscription’.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Select ‘Payments & subscriptions’.
- Tap ‘Subscriptions’.
- Select Bumble.
- Tap ‘Cancel Subscription’.
If you purchased through card or PayPal:
- Open the Bumble app.
- Tap the profile icon in the bottom-left corner.
- Tap the ‘Pay Plan’ button.
- Tap ‘Cancel Subscription’.
If you purchased through the Bumble website:
- Open bumble.com and log in to your account.
- Click your profile picture in the top-left corner.
- Go to ‘Settings’.
- Select ‘Manage your subscription’.
- Choose to cancel your subscription.
Tips & Tricks for Canceling Bumble
- Cancel through the original platform: If subscribed via iPhone, use Settings > Subscriptions; if through Google Play, go to Google Play Store > Account > Subscriptions to cancel.
- Contact Bumble support persistently: If paid directly, repeatedly contact Bumble customer service via their contact form or social media (@BumbleSupport). Persistence is key as they often don’t respond promptly.
- Delete your Bumble account only after canceling: Deleting the account before canceling the subscription can cause continued charges; always cancel payment first.
- If customer service ignores you: Contact your bank or payment provider to stop future payments or dispute charges to force cancellation.
- Use clear, firm language when contacting support: Indicate explicitly that you want to cancel and do not want further charges. For example, use phrases like "I am formally requesting immediate cancellation of my subscription and refund for any unauthorized charges."
- Watch out for hidden cancel options: Some users report cancellation buttons are missing or disabled in the app. In those cases, use the platform subscriptions or payment service (Google Play, iTunes) to cancel directly.
- Beware of timing issues: Cancel before the renewal date to avoid being charged for the next period.
- Escalate via social media: Tweet or message @BumbleSupport publicly to get faster responses or escalate complaints.
- If PayPal was used: Cancel subscription directly in PayPal or deny future payments to force the subscription to lapse.
- Multiple attempts and patience: Users report having to try multiple days or different devices/browsers due to buggy cancellation processes.
Bumble Customer Service Info
If you need assistance, here's how you can get in touch with Bumble's support team.
Cancel Bumble Script
Script
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Dear Bumble Support,
I hope this message finds you well. I would like to request the cancellation of my Bumble subscription, as I am currently reevaluating my online dating options and have decided to take a break from the platform.
I appreciate the service Bumble provides, but at this time, I feel that it’s best for me to discontinue my membership. Please confirm the cancellation and let me know if you need any further information from my side.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Bumble's subscription cancellation policy depends on the platform used to subscribe. Subscribers keep their paid perks until the end of the subscription period after cancellation. To cancel, iOS users cancel via Apple settings, Android users through Google Play subscriptions, and those who subscribed via card or PayPal can cancel through the Bumble app or website under subscription management.
To cancel your Bumble subscription, you typically need to manage it through the Bumble app by selecting your profile, then "manage your premium," and choosing "Unsubscribe." Bumble does not offer customer support via phone, and all support is handled online through the app or email. There is no clear indication that you can cancel the subscription without your account access, which usually requires a password or account verification. If you've forgotten your password, you can reset it here: https://bumble.com/reset-password.
- Bumble’s user interaction approach restricts male users from initiating conversations, leading some to cancel.
- Most conversations on Bumble don't make good progress.
- Rejections on Bumble negatively affect users’ mental health, especially repeated rejections.
- Users often cannot find an ideal match; they may get responses but not romantic connections.
- Some users cancel because they have successfully found “the one”.
- Bumble’s algorithm often recommends the same group of people repeatedly, which frustrates users and leads them to cancel.
Bumble requires you to actively cancel your subscription before the end of the current billing or trial period to avoid being charged for the next cycle, and deleting your account or app does not automatically cancel your subscription. There are no early-cancellation fees or contracts locking you in, but you must manage cancellation through the app or your device’s subscription settings; otherwise, your subscription will renew automatically. Also, free trials must be canceled before the trial ends or they will automatically convert to paid subscriptions.
Before canceling your Bumble subscription, keep in mind that you'll lose access to premium features such as unlimited swipes and rematches once your current subscription period ends. Cancelling the subscription does not delete your Bumble account, so you can still use the basic features of the app, but all premium perks will be lost. If you decide to delete your account after canceling, be aware that all your profile data — including photos, messages, and matches — will be permanently deleted and cannot be recovered. Also, cancelling a subscription does not automatically delete the account, so you need to cancel separately if you wish to stop payments but keep your account active for basic use.
- Bumble account login details (email address, phone number, or social login connected to your Bumble profile)
- Knowledge of how you subscribed (via Apple/iOS App Store, Google Play Store, Bumble website, credit card, PayPal, or SMS)
- Access to the device or platform used for subscription (for example, your iPhone, Android device, or computer)
- Apple/iOS subscriptions: Access to your Apple ID/iOS device to manage subscriptions in Settings > [your name] > Subscriptions
- Google Play subscriptions: Access to Google Play Store (profile > Payments & subscriptions > Subscriptions)
- Bumble Web, credit card, or PayPal: Login to the Bumble website or app, knowledge of payment plan, and access to "My Pay Plan" or subscription management section
- SMS subscription: Instructions from the original confirmation or renewal SMS; may need to send a specific STOP command or follow mobile operator's process
- Personal identification (name, email, possibly phone number or billing info) if canceling by phone or email with support
- Transaction details (purchase type, payment method, date of transaction, last 4 digits, expiry date) if requesting refund or further support
- Do NOT delete the app or account before cancelling (app/profile deletion does not cancel subscriptions)
We've actually written a step by step guide on how to get a refund from Bumble. Check it out!
The Easiest Way to Cancel Bumble
If you’re frustrated trying to cancel your subscription, membership, or bill from Bumble—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Bumble?
PAYPAL INST XFER GOOGLE BUMBLE WEB ID: PAYPALSI77, POS Purchase Non-PIN BUMBLE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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