Chuze Fitness offers gym memberships starting at $9.99 per month with options for basic fitness access, group classes, and team training. They provide various amenities depending on the location, like saunas, pools, and kids clubs. Members can cancel with a 10-day notice, but there may be a $58 fee if you cancel within a year. There's also an annual fee to help maintain the facilities, and you can pause your membership for a discounted fee if needed.
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The cancellation process for Chuze Fitness is relatively straightforward since it can be done in person, online through the billing portal, or via the app with clear instructions. The main requirement is providing a 10-day written notice prior to billing, which adds a mild delay but does not complicate the process significantly.
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How to Cancel Chuze Fitness: Step by Step
If you purchased through Chuze Fitness directly:
- Visit the official Chuze Fitness website at chuzefitness.com.
- Log in to your account at myiclubonline.com.
- Navigate to your membership settings.
- Click on "Membership".
- Then click "cancel" and follow the prompts.
If you purchased in person:
- Go to any Chuze Fitness location.
- Request a cancellation form from the front desk.
- Complete the form and submit it to a staff member.
If you purchased through the Chuze Fitness app:
- Open the Chuze Fitness app on your mobile device.
- Log in to your account.
- Tap on your membership photo located in the top right corner.
- Tap on "Membership".
- Follow the prompts to tap "cancel" your membership.

Tips & Tricks for Canceling Chuze Fitness
- Call or visit the gym in person: Many users report that cancellation often requires physically going to the gym and speaking with staff directly.
- Request cancellation well before billing date: Cancelling 10 days before the next billing cycle avoids being charged again.
- Be polite but firm: Clearly state your intent to cancel and request written or email confirmation to avoid future disputes.
- Keep records of all communications: Save emails, screenshots, or notes from phone calls as evidence of your cancellation request.
- Ask for refunds only if within 5 business days: Users note they only received refunds if notifying cancellation within 5 days.
- Escalate if no response: If front desk staff is unhelpful, ask to speak with a manager or gym owner.
- Use specific language: Use phrases like "I am hereby cancelling my membership effective immediately" to leave no ambiguity.
- Document billing attempts post cancellation: Dispute charges with your bank if they continue billing after confirmed cancellation.
- Timing matters: Starting the cancellation process early in the month reduces hassle and chance of being charged for the next month.
Chuze Fitness Customer Service Info
If you need assistance, here's how you can get in touch with Chuze Fitness's support team.
Cancel Chuze Fitness Script
Script

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Dear Chuze Fitness Team,
I hope this message finds you well. I am writing to request the cancellation of my membership subscription due to personal reasons that prevent me from utilizing the facilities as I had originally planned. I appreciate the support and services you provide, but I believe this is the best decision for me at this time.
Please confirm my cancellation and let me know if any additional steps are required on my part. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Chuze Fitness requires a 10-day written notice prior to your monthly billing date to cancel your membership and avoid future charges. If you signed a 12-month commitment, cancelling during that period may incur a $58 cancellation fee. New members have a 5 business day window to cancel for a full refund.
To cancel your Chuze Fitness membership, you need to provide a 10-day written notice prior to your billing date and your membership must be in good standing. You can cancel in person at any Chuze location or online through their billing portal at myiclubonline.com or via the Chuze app under "Membership" and then "cancel." Canceling online will require you to log into your account, so you will need your password. If you forget your password, you can reset it at https://www.myiclub.com/recover/ .
- Relocating to an area without a Chuze location
- Joining another gym or switching to home workouts
- Financial reasons or budget cuts
- Lack of time or motivation
- Medical issues or injuries
Chuze Fitness has a 12-month commitment option that includes a $58 cancellation fee if you cancel early. You must provide a 10-day written notice before your billing date to avoid further charges, and memberships must be in good standing to cancel. Cancellation requires either visiting a Chuze location to sign a form or can be done online through their billing portal or app, but fees and non-refundable charges (like start-up and monthly fees) can make cancelling immediately or without cost difficult.
Before cancelling your Chuze Fitness subscription, keep in mind that you need to provide a 10-day written notice before your monthly billing date to avoid future charges. Memberships must be in good standing to cancel, and cancellations can be done in person, online via the billing portal, or through the app. If you have a 12-month commitment, cancelling early may result in a $58 cancellation fee. Upon cancellation, you'll lose access to all health clubs, equipment, and fitness classes, and your membership benefits are non-transferable. Additionally, you can freeze your membership for up to 6 months for a discounted fee, although the annual fee still applies while frozen.
- Full Name (as on membership account)
- Membership ID or barcode number
- Contact details (phone number and/or email address)
- Home Gym Location
- Reason for Cancellation (may be requested)
- Address (for mail-in cancellations)
- Signature and Date (for cancellations via mail or in-person form)
- Written Cancellation Request (if not canceling online)
- Account Details and membership plan
- Manager’s Signature (may be required at some locations for in-person cancellations)
- Confirmation Receipt or Email (ask for proof of cancellation)
- Supporting Documentation (if freezing membership for medical/military reasons)
- Clear Pending Payments (ensure account is current)
We've actually written a step by step guide on how to get a refund from Chuze Fitness. Check it out!
The Easiest Way to Cancel Chuze Fitness
If you’re frustrated trying to cancel your subscription, membership, or bill from Chuze Fitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.