Cinemark offers a Movie Club membership where you pay a monthly fee and get one 2D movie ticket each month, plus perks like 20% off snacks and waived online booking fees. Your ticket credits roll over if you don't use them right away, and you can earn points to redeem for rewards. You can also get member pricing on extra tickets and share some benefits with a friend. This subscription is great if you go to the movies regularly and want to save money on tickets and snacks.
Difficulty
12345
678910
Easy
Medium
Very Hard
Cinemark provides a straightforward option to cancel online by signing into the account and navigating to 'Manage Your Membership' where the cancel button is available. Alternatively, customers can call a dedicated phone number, which is easy and direct, indicating low complexity in cancellation.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel Cinemark: Step by Step
If you purchased through cinemark.com:
- Sign in to your Cinemark account at cinemark.com.
- Navigate to the "Manage Your Membership" section, typically found towards the bottom of your account page.
- Click on "Cancel Membership" to initiate the cancellation process.
- Contact Cinemark Customer Support at 1-800-Cinemark if you prefer to handle your cancellation verbally.
Note: Any unused Movie Club credits will expire 6 months from your cancellation date, and all benefits will cease at the end of your last billing cycle.
Tips & Tricks for Canceling Cinemark
- Use the Cinemark app: Go into the app, click on rewards, then manage your membership to find the cancel option. This is the quickest way and takes less than a minute once in the right place.
- Timing matters: Cancel at the end of your current membership period to avoid losing any unused credits, which can still be used for up to six months after cancellation.
- Separate account deletion from cancellation: Deleting your Cinemark account does not cancel your membership subscription. Always cancel through the membership management section of the app or website.
- Escalate by phone if needed: If issues arise, call 1-800-CINEMARK and specifically ask for backend support or corporate Guest Services to handle tricky cancellation issues.
- Block payments as last resort: If repeated cancellations attempts fail and charges continue, contact your credit card company to block future recurring charges from Cinemark.
- Clear and firm language: Use direct language such as "I am requesting immediate cancellation of my membership" and keep records of confirmation emails or screenshots when you cancel.
- Follow up persistently: If no response is received after cancellation, follow up multiple times through the app, phone, or email to ensure the cancellation is processed.
Cinemark Customer Service Info
If you need assistance, here's how you can get in touch with Cinemark's support team.
Cancel Cinemark Script
Script
Copy
Dear Cinemark Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription/membership with Cinemark. Due to changing financial circumstances, I am unable to continue with the subscription at this time. I appreciate all the services provided thus far and hope to return in the future when my situation allows.
Thank you for your understanding, and I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
Cinemark's Movie Club membership can be canceled at any time through their website or by contacting customer service, with benefits continuing through the end of the paid billing cycle. Unused credits expire six months after cancellation. For annual memberships, cancellations or changes can be made at any time, but they take effect at the end of the 12-month term, and the membership will automatically renew at full price unless canceled or changed before the term ends.
To cancel your Cinemark Movie Club subscription, you will need to sign in to your Cinemark account online at cinemark.com/movie-rewards. From there, you can manage your membership and select "Cancel Membership." This means you do need your account password to access your account and cancel the subscription. If you have forgotten your password, you can reset it at this link: https://www.cinemark.com/account/forgot-password. Alternatively, you can also cancel by calling 1-800-Cinemark for assistance.
- Loss of unused movie credits upon cancellation, with credits expiring 6 months after cancellation.
- Frustration with lack of clear communication or notification regarding membership cancellation and credit expiration.
- Security concerns such as account hacking leading to unauthorized use of movie credits.
- Changes in membership fees or terms at renewal that members may not agree with.
- Inability to retain membership benefits or gifts received if the membership is canceled or paused.
- Membership fee charged despite attempted cancellation or technical issues leading to unwanted billing.
Cinemark Movie Club allows you to cancel your membership at any time with no early cancellation fees or lock-ins. However, your benefits continue only through the end of your current paid billing cycle, and any unused credits expire six months after cancellation. Annual memberships will automatically renew at full price unless cancelled before the term ends, so be sure to cancel ahead to avoid unwanted charges.
Before cancelling your Cinemark Movie Club membership, know that you can cancel anytime through your account, with benefits continuing until the end of your paid billing cycle. Unused credits remain valid for six months after cancellation, so you have some time to use them. Annual memberships can be cancelled or changed at any time, but changes take effect at the end of the yearly term. Also, keep in mind that memberships auto-renew at the full plan price unless you cancel or change them before the term ends.
- Cinemark account login credentials (email address and password)
- Email address associated with your Cinemark Movie Club membership
- Username (if different from email address)
- Phone number (if canceling by phone at 1-800-Cinemark)
- Full name (first and last name)
- Billing address (street, ZIP code, city) if required for written cancellations
- Account or contract details (membership/account number, if available)
- Access to "Manage Your Membership" section on the Cinemark website or app
- Confirmation of cancellation sent to your email address
- Request to terminate direct debit authorization (if applicable)
We've actually written a step by step guide on how to get a refund from Cinemark. Check it out!
The Easiest Way to Cancel Cinemark
If you’re frustrated trying to cancel your subscription, membership, or bill from Cinemark—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Cinemark?
CNK CINEMARK, CINEMARK MOVIE CLUB, CS *CINEMARK GC, CNK Cinemark Hold, CINEMARK REWARD, CINEMARK SELF SRV, CINEMARK TICKETS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
