Clearstem Skincare offers a subscription service called Subscribe & Save, which lets you receive your favorite skincare products automatically at regular intervals, like every 30, 45, or 60 days. You pick how often you want the delivery, and they handle the rest, making it easy to keep up with your skincare routine. You can manage your subscription online by updating your shipping, billing info, swapping products, or canceling anytime. So if you see charges from Clearstem, it's likely for your chosen subscription products sent on a set schedule.
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The cancellation process is straightforward and can be done online through the user's account by navigating to the subscription management section. There are clear instructions and no reported difficulties or obstacles in the available help documentation.
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How to Cancel Clearstem Skincare: Step by Step
If you purchased through Clearstem Skincare:
- Visit the Clearstem Skincare website at clearstemskincare.com.
- Log in to your account using your registered email and password.
- Access your subscription details by navigating to the 'My Account' section.
- Locate the subscription you wish to cancel.
- Click on 'Edit Subscription Details' to modify or cancel your subscription.
- Follow the prompts to cancel your subscription.
- Confirm the cancellation if prompted to finalize the process.
- Check your email for a confirmation of your cancellation.
Tips & Tricks for Canceling Clearstem Skincare
- Start cancellation attempts well before the next billing cycle to avoid being charged again.
- Use direct, clear language in your communication, such as “I want to cancel my subscription immediately” or “Please confirm cancellation and no further charges.”
- Skip shipments if cancellation isn’t instantly available via account settings to delay charges or shipments temporarily.
- Send cancellation requests via email to support@clearstem.com and keep copies of all correspondence for proof.
- If email doesn’t work, escalate by requesting to speak to a supervisor or use live chat to seek immediate assistance.
- Be persistent and polite but firm—users report multiple follow-ups may be necessary.
- Check your credit card statements closely after cancellation and dispute any unauthorized charges with your bank if the company continues billing.
- Timing your cancellation request during business hours when support is more likely to respond quickly.
- Leverage social media mentions if traditional support routes stall; companies often respond faster to public posts.
- Document all cancellation confirmation numbers, emails, or messages to avoid future disputes.
- Some users found success simply skipping shipments to pause rather than fully cancel. Use this as a temporary workaround.
Clearstem Skincare Customer Service Info
If you need assistance, here's how you can get in touch with Clearstem Skincare's support team.
Cancel Clearstem Skincare Script
Script
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Hello Clearstem Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changes in my financial situation, I can no longer justify maintaining the subscription at this time.
I appreciate the quality of your products and the service provided, but I believe this is the best decision for me. Please confirm the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Clearstem Skincare allows members to pause, skip, or completely cancel their subscription at any time through their account. Users can adjust shipment frequency and manage their subscription details with full control, ensuring flexibility without any specified restrictions mentioned.
To cancel your Clearstem Skincare subscription, you need to log into your online account, which requires your password. Once logged in, you can navigate to the "Manage Your Subscription" section to cancel your subscription. If you don't remember your password, you can reset it by going to the Clearstem login page and clicking the "Forgot Password" link. Here is the password reset link for your convenience: https://clearstemskincare.com/password-reset.
- Severe allergic reaction to products leading to desire to cancel and refund.
- Perceived false advertising regarding "30-day Guarantee" causing dissatisfaction.
- Misleading and deceptive refund practices, such as undisclosed processing fees deducted from refunds.
- Desire for transparent return policies and refund procedures not clearly communicated.
- Product issues including dissatisfaction or adverse reactions.
- Delivery issues sometimes contributing to cancellation decisions.
Clearstem Skincare allows you to pause, skip, or cancel your subscription at any time without any contracts, lock-ins, or early-cancellation fees. There are no gimmicks or tricks to prevent cancellation; you have total control over your subscription through your account, including adjusting frequency or halting orders with ease. The main point to be aware of is that you must manage cancellations or pauses yourself through their online system to avoid ongoing charges.
Before cancelling a Clearstem Skincare subscription, it's important to know that the subscription service offers hassle-free automatic shipping at intervals you choose (every 30, 45, or 60 days), along with savings through the Subscribe & Save option on most products. When you cancel, you will lose these benefits, including scheduled deliveries, subscription discounts, and the convenience of managing or swapping products easily online. To cancel, log into your account, navigate to "Manage Your Subscription," and select the product to cancel. If you need help, Clearstem's support team is available via email at support@clearstem.com.
- Account login details (email and password) to access your Clearstem Skincare account
- Access to the "Manage Your Subscription" or "Edit Subscription Details" section within your account dashboard
- Name associated with the account
- E-mail address used for the subscription
- Order ID for the relevant subscription (especially if contacting support)
- Selection of the specific product or subscription you wish to cancel
- Support contact method—this could be by email (support@clearstem.com), live chat, or the contact form on their website
- Support Category selection (e.g., "Cancel or Change Order" if using the contact form)
- Message or reason for cancellation (if prompted on the contact form, optional but may be requested)
- Knowledge of customer support hours (Mon-Fri, 9AM-5PM PST / 12PM-8PM EST, excluding major U.S. holidays)
We've actually written a step by step guide on how to get a refund from Clearstem Skincare. Check it out!
The Easiest Way to Cancel Clearstem Skincare
If you’re frustrated trying to cancel your subscription, membership, or bill from Clearstem Skincare—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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