Complete Anatomy offers subscription plans for accessing a comprehensive 3D anatomy learning platform. They have a Student Plan around $39.99 per year (first year discount) with access to detailed models, lectures, quizzes, and more across all devices. Professionals can opt for a $99.99 yearly subscription that adds interactive patient education tools. Institutions can get custom pricing for access for all faculty and students plus teaching and content creation tools. Subscribers might see charges from Complete Anatomy if they signed up for one of these plans to study or teach anatomy interactively.
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Users can cancel their Complete Anatomy subscription either by turning off auto-renew in their account settings or by sending an email to the provider. The process is straightforward but requires either navigating the website account section or composing an email, which is relatively easy but not instant or fully automated for all cases.
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How to Cancel complete-anatomy: Step by Step
If you purchased through the Complete Anatomy website:
- Visit the Complete Anatomy Account Management page.
- Log in with your account details.
- Go to Your Account.
- Select Your Apps.
- Find and select Complete Anatomy.
- Click on Cancel Your Subscription/Renewal.
If you purchased through Google Play:
- Sign in to the Google Account that has the subscription.
- Open the Google Play Store app on your Android device.
- Navigate to Subscriptions.
- Select the Complete Anatomy subscription.
- Tap on Cancel Subscription and follow any on-screen instructions.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Find and select your Complete Anatomy subscription.
- Tap Cancel Subscription and confirm your cancellation.
Tips & Tricks for Canceling complete-anatomy
- Check for multiple accounts: Ensure you are not subscribed under a different email or account, especially on platforms like Google Play where multiple accounts may be linked.
- Switch accounts carefully: Use the account switcher in the app store (Google Play or Apple App Store) to find the subscription if it's not visible under your current account.
- Cancel before auto-renewal: Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
- Document everything: Keep screenshots or records of your cancellation attempts and any correspondence as proof in case of disputes.
- Use clear, direct language: When contacting support, clearly state "Cancel my subscription immediately" and avoid ambiguous language.
- Escalate if necessary: If initial support doesn't help, escalate by requesting to speak with a supervisor or using higher-level support channels.
- Timing matters: Some users report waiting until after the trial period or a billing cycle starts, then cancelling immediately to get partial access without additional charges.
- Check payment provider: If you can't cancel through the app, reach out to your payment provider (credit card, PayPal) to block or dispute future charges.
- Use platform-specific cancellation: Cancel subscriptions via the platform the purchase was made on (Apple App Store, Google Play Store) rather than through the app's website.
- Be persistent: Multiple cancellation attempts or messages sometimes succeed when initial tries do not.
complete-anatomy Customer Service Info
If you need assistance, here's how you can get in touch with complete-anatomy's support team.
Cancel complete-anatomy Script
Script
Copy
Dear Complete Anatomy Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changing personal circumstances, I am unable to continue my membership at this time.
I appreciate the services provided so far and thank you for your understanding. Please confirm the cancellation at your earliest convenience.
Best regards,
[Your Name]
Frequently Asked Questions
Complete Anatomy allows users to cancel their subscription by turning off auto-renew, ensuring they keep access to subscription features until the current subscription period ends. If the subscription is allowed to expire without renewal, users will lose access to all created content until they re-subscribe. No refunds are issued upon cancellation.
To cancel your Complete Anatomy subscription, you generally need to log in to your account at their account management page: https://store.3d4medical.com/account. This means you will need your password to access your account and manage or cancel your subscription. If you don't remember your password, you can reset it at the login page. Alternatively, you can request cancellation by emailing info@3D4medical.com. So basically, a password is needed for direct online cancellation, but email cancellation is possible without a password.
- Difficulty in cancelling subscription: Users report issues with the cancellation process failing or not working as expected.
- Unwanted subscription renewal: Users sometimes are charged for auto-renewal without clear consent or desire to continue.
- One-time license revoked: Some users complain about their previously purchased one-time license being canceled or forced into subscriptions.
- Lack of desired features or updates: Users may cancel if they find the app lacks features they need or updates change usability negatively.
- Cost concerns: The subscription price may be considered too high or not worth the value received.
- Technical issues or bugs: Users may experience app crashes, loading errors, or other technical problems that push them to cancel.
- Customer support dissatisfaction: Complaints about inadequate support or unresolved issues can lead to cancellations.
- Change in personal needs or goals: Users may no longer require the app due to completed courses or changed study focus.
You can cancel your Complete Anatomy subscription at any time, and the cancellation will be effective immediately. However, be aware that all fees paid are non-refundable, so you won't get a refund for any period after cancellation. Also, auto-renew is enabled by default, so you need to manually cancel to stop future billing, but there are no lock-ins, contracts, or early-cancellation fees beyond that.
Before cancelling your Complete Anatomy subscription, it's important to know that you will lose access to all subscription content and features associated with your account immediately after cancellation. Subscription accounts are prepaid and non-refundable, so no refunds or credits will be issued for partial subscription periods. To avoid being charged for the next period, you must cancel before the auto-renewal date each year. If you want to cancel, you need to email 3D4medical at info@3d4medical.com to process your cancellation.
- Full Name (as registered on your Complete Anatomy account)
- Email Address associated with your Complete Anatomy account
- Login Details (username or email, password may be required for account dashboard access)
- Subscription Information (plan type, renewal period, and order number if possible)
- Device Information (e.g., iPad, MacBook, or other device you mainly use for Complete Anatomy)
- Contact Reason (select "Account & Billing" or a relevant option for support forms)
- Details of Request (clear description stating you wish to cancel the subscription or renewal)
- Country/Region (sometimes required for support contact)
- Confirmation of Email Address (may need to enter this twice, especially via support forms)
- Role (e.g., Student, Healthcare Provider, Educator, Enthusiast, or Other)
- Subject (reason for contact, e.g. "Cancel subscription")
- Billing Platform (if purchased through App Store/Google Play, you may need access to your Apple ID or Google account and follow their platform-specific cancellation steps)
We've actually written a step by step guide on how to get a refund from complete-anatomy. Check it out!
The Easiest Way to Cancel complete-anatomy
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