Condé Nast Traveler offers magazine and digital subscriptions that give you unlimited access to travel content like reviews, news, and guides. When you subscribe, your credit card is charged right after ordering, and they send reminders before any renewal charges. You can pay using various methods like Visa, MasterCard, PayPal, or Apple Pay. If you want to cancel, you can do it online or through customer service, and your subscription stays active until the end of the current period with no refunds for early cancellation.
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Cancellation can be done easily online through the user's profile page or by contacting customer service, making the process straightforward and user-friendly. The instructions are clear, but users need to navigate to their account or use customer service, which may add minor complexity.
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How to Cancel Condé Nast Traveler: Step by Step
If you purchased through Condé Nast Traveler website:
- Visit the Condé Nast Traveler website and log in to your account.
- Navigate to your Account Settings.
- Select Manage Subscription.
- Click on Cancel Subscription and follow the on-screen instructions.
- Your cancellation will go into effect at the end of your current subscription period.
If you purchased through a third-party service (Google Play, Apple, etc.):
- Open the app store (Google Play or Apple App Store) on your device.
- Navigate to your Subscriptions section.
- Find Condé Nast Traveler in your list of subscriptions.
- Select Cancel Subscription and confirm your cancellation.
- Your cancellation will take effect at the end of the current billing cycle.
If you purchased through a gift subscription:
- Contact Condé Nast Traveler customer service for assistance in canceling the gift subscription.
- Provide the necessary details, such as your name, email, and order information.
Tips & Tricks for Canceling Condé Nast Traveler
- Contact customer service by phone during business hours (Mon-Fri 8 AM-5 PM Central Time) to speak directly with a representative; have your account number or mailing address ready.
- Be firm and clear in language, explicitly state that you want to cancel the subscription completely and do not want any further charges or renewals.
- Ask for confirmation of cancellation on the call and request an email confirmation for your records.
- Expect and be prepared to reject retention offers or attempts to keep your subscription active.
- Use email for cancellation requests by writing to CNTdigital@condenast.com if phone is not an option; this may take a few days for a response.
- Log in to your account on the Condé Nast Traveler website and navigate to subscription settings to cancel online; this might require refreshing the page or looking carefully for hidden or less obvious cancellation links.
- Cancel subscriptions purchased through Apple or Google Play via their respective subscription management in iOS or Android settings, not through Condé Nast’s own website.
- Timing matters: cancel well before the renewal date to avoid unexpected charges, and during less busy times of the day to reduce hold times.
- In case of difficulties or non-responsiveness, escalate by requesting to speak to a supervisor or higher-level customer service representative.
- Keep records of all communications including emails, chat screenshots, or call details for any disputes.
- Be persistent and patient, as some users reported needing multiple attempts to successfully cancel and ensure no further billing.
Condé Nast Traveler Customer Service Info
If you need assistance, here's how you can get in touch with Condé Nast Traveler's support team.
Cancel Condé Nast Traveler Script
Script
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Dear Condé Nast Traveler Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription due to my recent decision to streamline my expenses. I appreciate the content provided, but at this time, I feel that I need to prioritize my budget.
Please confirm the cancellation of my subscription and ensure no further charges will be applied to my account. Thank you for your understanding and assistance in this matter.
Best regards,
Frequently Asked Questions
Condé Nast Traveler allows you to cancel your subscription by clicking a cancellation link provided on their subscription FAQ page or by contacting their Customer Service at 1-800-777-0700. Cancellations take a few days to become effective, so any invoices received after cancellation can be disregarded. For further assistance, you can also email their customer service.
To cancel your Condé Nast Traveler subscription via the website, you need to be logged into your account, which implies having your password. If you don't have your password, you will need it to log in before canceling. Alternatively, you can cancel through phone by providing your account number or mailing address, which might not require a password. If you need to reset your password, you can do so here: https://www.cntraveler.com/account/password/reset.
- Aggressive and erroneous billing practices, including receiving notices for overdue balances despite having paid.
- Difficulties reaching customer service, with multiple unanswered emails and social media messages.
- Issues receiving the first subscription issue after payment.
- Limited and complicated cancellation options, requiring email or phone contact, sometimes difficult or costly for international customers.
- Continuous billing after cancellation requests, with poor notification from the company.
- No refunds policy, even when cancellations were requested or services not accessed.
- Frustration with the unsubscription process, feeling that the company makes it very hard to cancel.
Condé Nast Traveler subscriptions are non-refundable, and while you can cancel your subscription at any time, the cancellation only takes effect at the end of the current subscription period. This means you will retain access until your subscription expires, and no early cancellation refunds are provided. Also, if you purchased through the App Store or iTunes, you need to cancel through those platforms separately, and in the UK or EU, placing an order forfeits the statutory right to cancel within 14 days.
Before cancelling your Condé Nast Traveler subscription, know that you can do it easily through their customer service or a provided cancellation link. Once you cancel, there may be a delay of a few days before the cancellation takes full effect, so you might still receive bills during this period which you can safely ignore. By cancelling, you will lose access to their exclusive travel content and features available only to subscribers, including digital and print editions. If you're unsure about fully cancelling, you also have the option to temporarily suspend your subscription by contacting their customer service at 1-800-777-0700 or via email for further assistance.
- Account number
- Mailing address associated with the subscription
- Email address (if used for managing your subscription)
- Name on the subscription account
- Reason for cancellation (sometimes requested)
- Login credentials for your online account (if canceling online)
- Payment information (if asked for verification purposes)
We've actually written a step by step guide on how to get a refund from Condé Nast Traveler. Check it out!
The Easiest Way to Cancel Condé Nast Traveler
If you’re frustrated trying to cancel your subscription, membership, or bill from Condé Nast Traveler—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Condé Nast Traveler?
CONDE NAST TRAVELER, CONDE NAST WTC CAFE, CONDE NAST MAGAZINE, CNTRAVELER SUBSCRIPTION, CONDE NAST DIGITAL, CNTRAVELER.COM, CONDE NAST RENEWAL
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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