The Ultimate Step by Step Guide to Cancelling a coomeet Subscription or Membership (coomeet.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Coomeet is a video chat service where you can have live 1-on-1 video calls with real girls from around the world. They offer a free trial but to get full access you need to buy a premium subscription, which gives you bonus minutes to chat. Prices vary depending on how many minutes you buy, for example, 10 minutes cost about $5, and there are bigger packages that offer bonus time too. If you see a charge from Coomeet, it's likely for the premium minutes you purchased to use the service without limits, and you can cancel auto-renewal anytime in your account settings.
Cancelling a subscription on CooMeet involves a few straightforward steps like accessing account settings, navigating to personal details, and confirming account closure with a code sent via email. The process is relatively simple but requires a few specific actions, which is why the difficulty is low but not the easiest possible.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a coomeet subscription.
How to Cancel coomeet: Step by Step
If you purchased through Coomeet.com:
Go to your personal account by visiting coomeet.com and logging in.
Click on your profile photo in the upper right corner.
Click on the gear icon at the bottom of the screen to access your settings.
Navigate to the "Personal details" section.
Click on the three dots on the right side and select "Cancel automatic renewal" of your subscription.
If you need further assistance, contact technical support via the website.
How to Contact coomeet
If you need assistance, here's how you can get in touch with coomeet's support team.
Immediately log into your Coomeet account and check the subscription status. Ensure it is marked as "canceled" or "inactive." Take screenshots as proof.
Email Coomeet support at support@coomeet.com with your account details, proof of cancellation, and any transaction records of unauthorized charges.
Clearly demand no further charges and request refunds for unauthorized billing.
Keep a detailed record of all correspondence with support for potential escalation.
If support is unresponsive or refuses to cancel, consider escalating by filing a complaint on platforms like Xolvie.
Swiftly delete your payment method information from your account after subscribing to prevent further charges.
Use clear, firm, and direct language: "Please confirm cancellation immediately," "Do not charge my card again," "Refund unauthorized charges promptly."
Timing matters: Cancel subscriptions just before the next billing cycle to avoid being charged again.
If all else fails, contacting your bank or payment provider to block or dispute charges can be a last resort.
Why Do People Request Refunds from coomeet
Subscription cancellation difficulty: No clear option to cancel the subscription through the website or app, leading to frustration.
Continued unwanted charges: Users do not want CooMeet to keep charging their card without consent.
Poor customer support: Lack of useful responses when seeking cancellation or refund assistance.
Feeling trapped in subscription: Inability to exit the subscription after signing up.
Overcharging concerns: Users report being overcharged and not being able to cancel or get refunds.
Use of fake profiles: Complaints about fake profiles and scam-like behavior creating dissatisfaction.
Limited usage and wasted minutes: Subscriptions provide limited weekly minutes that do not stack, with minutes wasted through delay tactics used by models.
Unauthorized and double charges: Unapproved transactions causing users to seek refunds and cancellation.
Security concerns: Credit card safety worries due to bogus charges and fraudulent activities.
General distrust and scam allegations: Many users label the service as a scam or fraud, prompting cancellations to avoid losing more money.
coomeet Refund Script
Script
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Dear coomeet, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
coomeet Refund Policy
Coomeet's subscription cancellation policy allows users to stop automatic monthly payments by going to their personal account, clicking their profile photo, then the gear icon to access "Personal details." Users can cancel the automatic renewal of their subscription by clicking the three dots on the right. Additionally, users can contact technical support for assistance with cancellation.
The Easiest Way to Get a coomeet Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from coomeet—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Coomeet has some tricky aspects regarding subscription cancellation. Once you pay or are charged, you typically cannot cancel your subscription immediately or get a refund; you only can cancel the auto-renewal to avoid future charges. Many users report difficulty finding the cancellation option and issues with the subscription continuing despite cancellation attempts, requiring persistent communication with customer support (support@coomeet.com) and proof of cancellation to stop billing. There appear to be no typical early-cancellation fees, but the inability to get a refund or cancel the current paid period early is a major pain point to be aware of.
Subscription cancellation difficulty: No clear option to cancel the subscription through the website or app, leading to frustration.
Continued unwanted charges: Users do not want CooMeet to keep charging their card without consent.
Poor customer support: Lack of useful responses when seeking cancellation or refund assistance.
Feeling trapped in subscription: Inability to exit the subscription after signing up.
Overcharging concerns: Users report being overcharged and not being able to cancel or get refunds.
Use of fake profiles: Complaints about fake profiles and scam-like behavior creating dissatisfaction.
Limited usage and wasted minutes: Subscriptions provide limited weekly minutes that do not stack, with minutes wasted through delay tactics used by models.
Unauthorized and double charges: Unapproved transactions causing users to seek refunds and cancellation.
Security concerns: Credit card safety worries due to bogus charges and fraudulent activities.
General distrust and scam allegations: Many users label the service as a scam or fraud, prompting cancellations to avoid losing more money.
Email address used to register the CooMeet account
CooMeet account username (if different from email)
Billing information (such as payment method or last 4 digits of card, if using customer support)
Subscription or transaction ID (if available and contacting support)
Reason for cancellation (optional but sometimes requested)
Confirmation of account ownership (such as entering a code sent by email if deleting the account)
Access to the CooMeet account (login required for cancellation and/or account deletion in settings)
Before canceling your Coomeet subscription, it is important to know that as a free user, you will lose access to key features such as sending and reading messages, viewing profile pictures, and utilizing filtered searches among other users. The chat function is exclusive to premium members, so after canceling, you can no longer use it to communicate. Additionally, premium-only features like adding friends, VPN or Proxy IP usage, unlimited story viewing, and sending gifts will no longer be available. Also, uninstalling the app does not cancel your subscription; you need to cancel through profile settings, email support, or customer service. Refunds are partial, and any unused minutes may be partially refunded with taxes and contributions deducted.
Coomeet's subscription cancellation policy allows users to stop automatic monthly payments by going to their personal account, clicking their profile photo, then the gear icon to access "Personal details." Users can cancel the automatic renewal of their subscription by clicking the three dots on the right. Additionally, users can contact technical support for assistance with cancellation.
To cancel your subscription on CooMeet, you need to have access to your account, which means you will likely need your password. You can cancel your membership by going to your subscription section in account settings and selecting "Cancel Subscription." To fully cancel, you need to delete your account, which requires confirmation by a code sent to your registered email. If you have forgotten your password, you can reset it using this URL: https://www.coomet.net/index.php?id=16&type=94 (look for 'Forgot your password?' on the login page).
We've actually written a step by step guide on how to get a refund from coomeet. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your coomeet subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your coomeet account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel coomeet online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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