Cursor is a company that offers subscription plans for coding tools, billed monthly or yearly. If you're on a personal plan, you can choose between free and paid options, but for teams and businesses, billing is per user seat, with charges adjusted if you add members during a billing cycle. You manage everything like subscriptions, payment details, and invoices easily through an online billing portal. So if you see a charge from Cursor, it's likely for a subscription to their coding services, either for you or your team.
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The process of cancelling a subscription on Cursor is straightforward and involves a few clear steps such as logging into the account, navigating to subscription management, clicking cancel, and confirming the cancellation. The instructions are easy to follow, and the cancellation can be done directly on the billing portal without needing to contact support unless issues arise.
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How to Cancel cursor: Step by Step
If you purchased through the Cursor website:
- Log into your Cursor account.
- Click on your account avatar in the top right corner.
- Select Account.
- Click on Manage Subscription.
- Select Cancel subscription on the redirected page.
Tips & Tricks for Canceling cursor
- Create virtual debit cards for subscriptions and disable the card after cancellation to prevent future billings.
- Remove payment methods directly from the billing platform (e.g., Stripe) after cancellation to block potential charges.
- Cancel subscriptions promptly before the next billing cycle but be aware that some payments may still go through shortly after cancellation.
- Avoid downgrading plans mid-cycle as some users reported losing purchased benefits immediately without refunds or adjustments.
- Use firm, clear language when requesting cancellations and refunds, and document all communication attempts.
- If escalation is needed, keep records of dates, emails, and responses as customer support may ignore or delay responses.
- Be wary of account bans or post removals in user communities after negative feedback, indicating limited customer communication channels.
- Timing matters: cancel early, confirm cancellation status, and watch for unexpected charges up to several days afterward.
- Consider creating new accounts after trial periods if a service is difficult to cancel and terms change unexpectedly.
cursor Customer Service Info
If you need assistance, here's how you can get in touch with cursor's support team.
Cancel cursor Script
Script
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Dear Cursor Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription due to budgetary constraints. I appreciate the services you provide, but I am unable to continue at this time. Thank you for your assistance in processing this request.
Best regards,
Frequently Asked Questions
Cursor (cursor.so) allows you to cancel your subscription directly through the billing portal by clicking the “Cancel subscription” button. After cancellation, you will retain access to the service until the end of your current billing period.
To cancel your subscription on cursor.so, you need to access your account settings, which requires logging in with your password. The cancellation is done through the billing portal once logged in. If you need to reset your password to access your account, you can do so at this password reset URL: https://app.cursoram.com/password-reset/. So yes, having your password or resetting it is necessary to cancel your subscription.
- Unexpected price increases making the subscription less affordable.
- Perceived lack of value in the product or service being offered.
- End of free trial periods triggering auto-renewal charges that users don't anticipate.
- Poor customer service or support experiences.
- Product bugs or technical issues affecting usability and satisfaction.
- Challenges during checkout including payment failures.
- Users signing up only for free trials without intent to continue.
- Customers achieving their initial goal for the subscription and no longer needing it.
- Difficulty in using the website or service leading to user frustration.
- Lack of options to change or customize subscriptions according to user needs.
- Feeling the membership did not deliver promised benefits or content quality.
With cursor(cursor.so), you can typically cancel your subscription at any time directly through their billing portal using the “Cancel subscription” button. The key point to be aware of is that your access will continue until the end of the current billing period, so there are no immediate interruptions but also no early cancellation refunds by default. There do not appear to be any contracts, lock-ins, or early cancellation fees that prevent cancelling right away, so you should be able to stop billing without gimmicks or tricks holding you back.
Before cancelling a Cursor subscription, be aware that doing so will result in losing access to premium features such as additional fast queries and AI-assisted coding tools that are part of the pro plan. You will no longer receive benefits tied to your subscription, and your usage will be limited to the free tier if available, which has fewer queries per month. It's important to review your subscription details and billing cycle before cancelling to understand exactly which services you will lose. Also, consider if there are features you depend on that may no longer be accessible once your subscription ends.
- Account login credentials (email and password used for Cursor account)
- Access to the Cursor website and subscription management section (found in Account Settings or Billing portal)
- Identifying the correct subscription if managing multiple subscriptions
- Subscription details review (type, status, billing cycle, renewal/cancellation implications)
- Access to the Stripe billing portal (automatically reached via the "Manage Subscription" or "Billing" section in Cursor)
- Confirmation of cancellation (clicking "Cancel subscription" and confirming your intent)
- Feedback (optional; may be prompted but not required to complete cancellation)
- Confirmation email or message (optional but useful for your records)
- Account and subscription details (only if you contact support for cancellation or refund, e.g. order number, subscription email, refund reason)
We've actually written a step by step guide on how to get a refund from cursor. Check it out!
The Easiest Way to Cancel cursor
If you’re frustrated trying to cancel your subscription, membership, or bill from cursor—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to cursor?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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