DealDash is an online auction site where you buy bids to participate in auctions for a chance to win various products. There is no subscription fee—instead, you only pay for the bids you purchase to use in auctions. Payments can be made securely through credit card, debit card, or PayPal. So if you see charges from DealDash, it's likely because you bought bids to use in their auctions.
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The cancellation process requires the user to either send an email or submit a support ticket with specific information, which is not immediate but straightforward and guided on DealDash's support page. The process is not overly complex but involves waiting a few days for confirmation and account deletion, thus a low difficulty score.
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minutes to cancel a Spotify subscription.
How to Cancel DealDash: Step by Step
If you purchased through DealDash:
- Log into your DealDash account by visiting dealDash.com.
- Hover over your profile icon in the upper right corner and select Account Settings.
- Scroll down to the Support section.
- Select Open a Support Ticket.
- Fill out the required fields:
- Choose a subject from the dropdown (e.g., Account Closure).
- Enter your email address.
- Input your name and username.
- In the message box, type a brief request to cancel your membership or account.
- Click the Submit button to send your request.
- Wait for a confirmation email from DealDash about the cancellation.
- If you do not receive a response in a timely manner, consider following up through the support ticket feature or contacting customer service directly.
Tips & Tricks for Canceling DealDash
- Contact customer support directly via email or phone, providing clear account details and a firm request for cancellation.
- Do not offer reasons for cancellation, keep your language short, neutral, and firm to avoid escalation or retention tactics.
- Send cancellation requests before billing cycles to avoid unexpected charges.
- Follow up persistently if initial cancellation requests are not acknowledged; escalate by requesting to speak with supervisors or using complaint forms.
- Keep records of all communications (emails, chats, calls) for proof in case of disputes.
- Consider temporarily freezing your payment method to force the company to contact you for resolving billing issues.
- Use online forums to see if other users have live contact methods or scripts that worked for cancellation.
- Utilize timing tactics such as canceling early in the billing cycle or immediately after billing if trying for a refund.
- Avoid emotional or confrontational language which may trigger retention attempts; keep communication professional and concise.
DealDash Customer Service Info
If you need assistance, here's how you can get in touch with DealDash's support team.
Cancel DealDash Script
Script
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Hello DealDash Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to personal circumstances and changes in my budget, I no longer find it feasible to maintain this membership at this time.
I appreciate the service you provide and thank you for your understanding in this matter. Please confirm my subscription cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
DealDash membership is free, and there is no recurring subscription fee. To cancel your DealDash account, you must contact DealDash support either by email or by submitting a support ticket requesting account deletion. Refunds on purchases, including bid packs, can be requested within specific timeframes (90 days for the first bid pack, 30 days for others) and require contacting support. If you cancel, you must return items in condition and compensate for depreciation; DealDash refunds purchase prices only, not the value of bids used.
This information is sourced from DealDash's official pages and related help documents found on dealdash.com and supporting sites.
To cancel your DealDash subscription, you generally need to submit a support ticket or email their support team since there is no direct cancel option in your account settings. It appears you do not necessarily need your password solely for cancellation, but you do need to be able to contact DealDash via email or support ticket methods. If you need to reset your password to access your account for any reason, you can do so at this URL: https://www.dealdash.com/forgot-password. This will help you regain access if you've forgotten your password.
- Charges made without user knowledge or consent
- Confusion or misunderstanding about DealDash's pay-to-participate system where users were unaware they were purchasing bids
- Lack of clear explanation about purchases or charges on registration or bidding pages
- Automatic charges upon account creation without explicit user approval
- Concerns over unauthorized purchases or charges on user accounts by DealDash
- Feeling misled or scammed due to insufficient disclosure of purchase details
- Desire for refunds arising from unexpected billing issues
DealDash has a cancellation policy allowing you to cancel within 30 days by written notice or returning items, but there are several landmines: money spent on purchasing Bids is not refunded, and if you return Buy it Now items, you may have to buy back Free Bids you used to get a refund. Additionally, return shipping or pick-up fees apply, and any service charges are non-refundable, so cancelling immediately might still incur costs or complications you should be aware of.
Before cancelling your DealDash subscription or membership, be aware that cancelling will terminate your rights to use any content or services provided by DealDash immediately. You must return any items received in good condition within 30 days to receive a refund of the purchase price, but the money spent on Bids (DealDash's service charge currency) will not be refunded. Additionally, if you return an item bought with the Buy it Now option, you forfeit any Free Bids given alongside that purchase. You may also need to compensate for any depreciation if you cannot return the item in its original condition. Lastly, cancellation requires written notice and cessation of all DealDash service use.
- Email address associated with your DealDash account
- Name registered with DealDash
- Username (if applicable) on DealDash
- Short message stating your cancellation or deletion request
- Mailing address (if requested for verification)
- Contacting support via email (support@dealdash.com) or through the DealDash support form
We've actually written a step by step guide on how to get a refund from DealDash. Check it out!
The Easiest Way to Cancel DealDash
If you’re frustrated trying to cancel your subscription, membership, or bill from DealDash—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to DealDash?
DealDash, DealDash.com, DD*, Deal Dash Auction, DealDash.com Auction
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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