Element Five Fitness offers several subscription options for fitness enthusiasts. They have a Gold Membership at $43/month paid quarterly with access to on-demand classes like yoga and strength training, plus 4 live workouts per month. The Platinum Membership is $39/month paid annually, including live workouts, recorded videos, and monthly coaching sessions. They also offer a Live Class Pass for $19 per session, and various subscription plans that include live sessions, on-demand content, progress tracking, community support, and personalized training. People might get billed by them for these convenient fitness services that they can enjoy from home or anywhere.
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The cancellation process is straightforward since users can cancel their subscription directly through their account settings without needing to contact support or navigate complex procedures. The main condition is to cancel before the next billing cycle to avoid additional charges, which is clearly stated, making the process easy to understand and execute.
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How to Cancel elementfivefitness: Step by Step
If you purchased through the website:
- Visit [elementfivefitness.com](https://elementfivefitness.com) and log into your account.
- Navigate to the **Account Settings** section.
- Locate the **Subscriptions** tab.
- Select the subscription you wish to cancel.
- Click on the **Cancel Subscription** button.
- Follow any prompts to confirm your cancellation.
If you need further assistance:
- Visit the **Contact Us** section on the website.
- Send an email to Team@elementfivefitness.com.
- You can also text (954) 420-9889 for assistance.
Tips & Tricks for Canceling elementfivefitness
- Cancel in person whenever possible to avoid delays and be taken more seriously.
- Bring a copy of your contract to know the exact cancellation terms and to hold them accountable.
- Call your bank to freeze or stop payments while you are at the gym asking for cancellation to apply pressure.
- Send a cancellation email or certified letter and keep a copy or proof of sending it to document your intent to cancel.
- Use simple, understandable reasons like "moving away" or health issues; citing COVID-19 has also worked for some.
- Cancel at least 30 days before the billing cycle to avoid unexpected charges.
- Escalate to a manager or higher-level staff if front-desk staff refuse to process the cancellation.
- Be persistent and polite but firm—sometimes repeated follow-ups are necessary.
- Leverage social media or online reviews as a last resort to get the company’s attention for cancellation issues.
- Know your local consumer protection laws which might give you additional rights around membership cancellations.
elementfivefitness Customer Service Info
If you need assistance, here's how you can get in touch with elementfivefitness's support team.
Cancel elementfivefitness Script
Script
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Dear Element Five Fitness Team,
I hope this message finds you well. I am writing to request the cancellation of my membership. Due to unforeseen personal circumstances, I am unable to continue my current subscription at this time.
I have appreciated my experience at Element Five Fitness, but I believe it is in my best interest to pause my membership right now. Please let me know if there are any further steps I need to take for the cancellation process.
Thank you for your understanding and assistance.
Best regards,
[Your Name]
Frequently Asked Questions
ElementFiveFitness offers subscription plans with payment processed securely through their designated gateway. Subscriptions automatically renew unless canceled via account settings before the next billing cycle to avoid further charges. Cancellation is allowed anytime, but all fees are non-refundable.
To cancel your subscription with Element Five Fitness, you need to manage it through your account settings, which requires logging into your account. Therefore, you do need your password to access the account settings for cancellation. If you have forgotten your password, you can reset it here: https://elementfivefitness.com/login (click on 'Lost Password?'). This ensures you have secure access to your subscription management.
- Financial difficulties: need to cut back on expenses, rising fees, unexpected costs
- Lack of time: due to new job, childcare changes, school commitments
- Relocation: moving to a new city or a place without nearby gym access
- Dissatisfaction with services: unmet expectations, poor customer service
- Lack of motivation: members lose drive to continue workouts
- Lack of results: not seeing expected fitness progress
- Boring or inconvenient class schedules
- Poor gym facilities: dirty or poorly maintained equipment and environment
- Gym overcrowding
- Intimidation or anxiety about using gym equipment
- Preference for home workouts instead of gym visits
- Inconvenient opening hours or gym location
- Personal or financial life changes
- Long-term illness or injury
Element Five Fitness allows you to cancel your subscription at any time through your account settings, but you must cancel before the next billing cycle to avoid being charged again. Importantly, all fees paid are non-refundable, so canceling won't get you any refunds. There are no mentions of contracts, lock-ins, or early-cancellation fees, but the lack of refunds and the timing requirement for cancellation are the key points to watch out for.
Before cancelling your subscription at Element Five Fitness, know that you can cancel anytime through your account settings, but make sure to do so before the next billing cycle to avoid additional charges. All fees paid are non-refundable, so you won't get refunds on past payments. With an active subscription, you have access to on-demand content like yoga, strength and conditioning, pilates, meditation, dance, and more, as well as live workouts and community and coaching features depending on your plan. Once cancelled, you will lose access to all these content features, live sessions, personalized training, progress tracking, and community support associated with your membership.
- Account login credentials (username and password)
- Access to your account settings on the Element Five Fitness website
- Subscription or membership information (type, plan details)
- Timing of cancellation (cancel before the next billing cycle to avoid additional charges)
- Contact details for customer support (if additional help is needed)
We've actually written a step by step guide on how to get a refund from elementfivefitness. Check it out!
The Easiest Way to Cancel elementfivefitness
If you’re frustrated trying to cancel your subscription, membership, or bill from elementfivefitness—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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