Fahlo offers a Monthly Club subscription for $14.95 a month where you get a new surprise bracelet each month that supports real animals in the wild. Subscribers also get to track and learn about different animals as part of the experience. The company provides free shipping on orders over $50 and has a strong customer service guarantee to make sure you're happy. So if you see a charge from Fahlo, it's likely for this monthly subscription service delivering unique animal-themed bracelets.
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Cancellation requires sending an email to support, which is straightforward but not instant. The user has to wait for a response from Fahlo, which can take up to a day for the cancellation to be processed.
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How to Cancel Fahlo: Step by Step
If you purchased through myfahlo.com:
- Go to the Fahlo website and log into your account.
- Navigate to the "Account" section.
- Select "Manage Subscription" from the options.
- Choose the subscription you wish to cancel.
- Click on the "Cancel Subscription" button.
- Follow the prompts to confirm the cancellation.
Tips & Tricks for Canceling Fahlo
- Email the Fahlo support team directly at support@myfahlo.com for cancellation; users report this leads to same-day cancellation.
- Be polite but firm in your email; a straightforward request tends to be effective.
- Send cancellation requests early in the week to avoid delays—Monday or Tuesday is ideal.
- Follow up persistently if you don't get a confirmation; multiple emails can prompt quicker response.
- Use clear language stating you want to cancel the subscription immediately and request a confirmation email.
- Timing your cancellation just before the next billing can prevent an unwanted charge.
- If email fails, escalate by replying to previous messages or reaching out via Fahlo social media channels like Twitter or Instagram with a public comment to prompt faster response.
- Document your communications by saving all emails and responses to prove your attempts in case of disputes.
- Consider disputing charges with your payment provider as a last resort if Fahlo does not acknowledge cancellation.
Fahlo Customer Service Info
If you need assistance, here's how you can get in touch with Fahlo's support team.
Cancel Fahlo Script
Script
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Dear Fahlo Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription with Fahlo. Due to some recent changes in my financial situation, I can no longer maintain my membership.
I appreciate the experience I have had with your service, but at this time, I believe it is best for me to discontinue my subscription. I would be grateful if you could confirm the cancellation and ensure that no further charges are billed to my account.
Thank you for your understanding and assistance in this matter.
Best regards,
[Your Name]
Frequently Asked Questions
Fahlo's membership subscription can be canceled at any time through their subscription management system. Refunds are generally not provided after the purchase, and items may be returned within 30 days if unused and in original condition, according to their refund policy. For detailed cancellation steps or refund inquiries, users are advised to contact Fahlo support directly.
To cancel your Fahlo subscription, you do not need your password. You can simply send an email to their support at support@myfahlo.com to request cancellation. However, if you do need to reset your Fahlo password for any reason, you can do so by going to the Fahlo login page and clicking on "Forgot Password" to receive a reset link via email. The reset password process is explained here: https://fahlo.freshdesk.com/support/solutions/articles/6000008279-how-to-change-reset-password
- Items arrived defective or damaged
- Dissatisfaction with product or change of mind within 30 days of purchase
- Concerns about shipping costs after purchase
- Incorrect shipping information provided by customer causing issues
- Financial constraints leading to cutting down on expenses
- Subscription no longer needed or customer lost interest
- Difficulty in canceling or getting support
- Unmet value or expectations from the Fahlo subscription
- Payment failures or billing issues
Fahlo does not appear to have traditional contract lock-ins or early-cancellation fees; however, their refund policy is quite strict with no refunds or returns after 30 days, and some items like gift cards and made-to-order merchandise are non-refundable. Cancellation of membership or subscriptions seems possible, but some users report difficulties or delays in getting cancellations processed, which can be frustrating. Be cautious of potentially misleading promotions and ensure you communicate clearly with Fahlo about cancellations, as there might be some friction or waiting period involved.
Before cancelling your Fahlo subscription, know that you will lose access to all subscription-exclusive content and features, including monthly surprise packages from the Follow Your Journey Monthly Club if you are subscribed to that. Cancellation means you will no longer receive shipments or benefits tied to your membership. Also, consider checking any billing or refund policies beforehand, as Fahlo's refund policy mentions returns within 30 days but does not indicate refunds for cancelled subscriptions. If you rely on any community or nonprofit partner supports linked to your membership, those will also cease with cancellation.
- Your account details (such as your email, name, or login information associated with the subscription)
- Order number (if applicable to your subscription or purchase)
- Transaction information (including date and amount of the most recent payment)
- Reason for cancellation (optional, but may help process the request more smoothly)
- Email address used for purchase (to verify your identity and locate your subscription)
- Contacting customer support at support@myfahlo.com to submit your cancellation request
We've actually written a step by step guide on how to get a refund from Fahlo. Check it out!
The Easiest Way to Cancel Fahlo
If you’re frustrated trying to cancel your subscription, membership, or bill from Fahlo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Fahlo?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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