First Day is a company that offers subscription services for vitamins and supplements tailored for different groups like kids, teens, women, and men. They make it easy to manage your subscription online—whether you want to pause, skip, cancel, swap products, or change your shipping dates. Billing happens automatically every 30 days, and you'll get an email reminder before your subscription renews, which helps avoid surprises. They accept major credit/debit cards and offer customer support if you need help managing your subscription.
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The subscription cancellation process is very straightforward and can be done entirely online through the user's account dashboard within about 1 minute. The company also provides clear instructions and email support, with no complex procedures or hidden barriers, making it very easy for consumers.
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How to Cancel First Day: Step by Step
If you purchased through FirstDay.com:
- Log into your account at firstday.com.
- Navigate to the subscription management section of your account.
- Select the subscription you wish to cancel.
- Click on the cancel subscription option.
- Confirm your cancellation when prompted.
- Note: Account changes may take up to 24 hours to process, so ensure updates are made at least one full day before the subscription renewal.
If you purchased through another method (e.g., Apple, Google Play):
- Refer to the specific cancellation method in the app store or platform used for your purchase.
Tips & Tricks for Canceling First Day
- Cancel immediately after signing up to avoid forgetting later and reduce chances of unwanted charges.
- Cancel subscriptions directly through your subscription settings or app store to ensure it is processed quickly.
- Request and save email confirmation of your cancellation to have proof if issues arise.
- Use clear and firm language when communicating with customer service, stating you want to cancel immediately and expect no further charges.
- Be aware of billing cycles as many services allow usage until the end of the paid period even after cancellation.
- If difficulties arise, escalate the issue by asking to speak to a supervisor or using social media platforms to get attention.
- Consider disputing charges through your bank if the company does not honor cancellation requests.
- Use a separate or burner credit card for subscriptions to control unauthorized future charges.
- Set calendar reminders to cancel free trials or subscriptions before the next billing cycle.
- Search for hidden support forms or ticket systems on the company's website if standard cancellation methods fail.
- Check forums and past user experiences to learn about specific tactics used for First Day or similar subscription cancellations.
First Day Customer Service Info
If you need assistance, here's how you can get in touch with First Day's support team.
Cancel First Day Script
Script
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Dear First Day Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to unexpected changes in my circumstances, I am unable to continue with the membership at this time.
I appreciate the services provided and hope to return in the future when my situation allows. Thank you for your understanding and prompt attention to this matter.
Best regards,
[Your Name]
Frequently Asked Questions
First Day's subscription plan charges your payment method monthly for vitamins shipped to you. You can change or cancel your subscription anytime via the "Manage Subscriptions" section of your account portal before the renewal date. There are no refunds for fees paid; cancellations stop future charges but you will receive any outstanding supply. Reminder emails are sent 3 days prior to each shipment.
To cancel your subscription on First Day (firstday.com), you do need to log into your account, which means you will need your password. If you do not remember your password, you can reset it by clicking "Forgot password?" on the login page and following the instructions to reset your password by email. This way, you can manage, pause, or cancel your subscription directly through your account. If you need additional help, you can contact their support at support@firstday.com.
- High cost of the subscription compared to regular vitamins ($40-$80 a month or more).
- Continued shipments and charges even after cancellation requests.
- Difficulty contacting customer service to stop shipments or cancel subscriptions.
- Unclear pricing and discount terms, especially related to subscription requirements for discounts and free shipping, leading to feelings of being misled.
- Complaints about product quality, such as vitamins arriving melted.
- Difficulties with the 45-day money-back guarantee process, requiring persistent follow-up to secure refunds.
- Customer distrust due to the above issues, leading to subscription cancellations.
First Day's subscription is monthly and automatically renews unless you cancel before the renewal date via the online customer portal. There are no lock-ins or early-cancellation fees, but all fees are non-refundable, meaning if you cancel, you won't get refunds for future shipments you won't receive. You must manage cancellations yourself through their system, so if there's any error with your email or account, it is your responsibility to resolve it to avoid unwanted charges or shipments.
Before canceling a subscription, membership, or bill with First Day, it is important to know that the subscription ships monthly and continues to auto-renew until you cancel. Cancellation must be done before the renewal date through your customer account portal, and all fees paid are non-refundable. After cancellation, any outstanding supply you've already been charged for will still be shipped to you, but no further charges will occur. Keep in mind that canceling stops future charges and terminates your subscription, meaning you will lose access to receiving the monthly vitamin shipments and related subscription benefits.
- Login credentials (email and password) for your First Day account
- Access to the First Day account portal to manage subscriptions
- Knowledge of the renewal date to avoid unwanted charges (make changes at least one day in advance)
- Correct email address (especially if there's been a typo; you may need to provide this to support)
- Contact support email: support@firstday.com (if unable to log in or for assistance)
- Order or subscription details (if contacting support, have your order/subscription number ready for faster assistance)
We've actually written a step by step guide on how to get a refund from First Day. Check it out!
The Easiest Way to Cancel First Day
If you’re frustrated trying to cancel your subscription, membership, or bill from First Day—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to First Day?
First Day, First Day Inc, FirstDay.com, FirstDay Purchase
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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