FundScrip is a Canadian gift card fundraising program where people support causes like schools, churches, or sports teams by buying regular gift cards for things they already shop for, like groceries or gas. When you buy these gift cards, a portion of the purchase automatically goes as a donation to the group you're supporting, but you still spend the same amount as usual. They offer a convenient way to set up recurring orders, so you can have gift cards automatically bought for you on a weekly, bi-weekly, or monthly basis, and payments can be made through online bill payment or electronic transfer. This makes it easy to keep supporting causes regularly without extra effort, and the company handles all the ordering and delivery of the cards.
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The cancellation process for a recurring order or subscription on FundScrip is straightforward and clearly outlined on their website, involving just a few simple clicks in the 'Orders' section.
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How to Cancel fundscrip: Step by Step
If you purchased through FundScrip directly:
- Log in to your FundScrip account.
- Navigate to the "Orders" section.
- Click on "Recurring Orders".
- Select the order you wish to cancel.
- Click on the "Cancel Recurring Order" button.

Tips & Tricks for Canceling fundscrip
- Be persistent and escalate your requests by contacting multiple support channels if available, including email, phone, and social media.
- Use clear and firm language stating you want to cancel your subscription immediately and want confirmation of cancellation.
- Request a refund politely but firmly if the subscription was renewed recently and you haven’t used the service.
- Document all communications—save emails, chat transcripts, and call logs as evidence in case of disputes.
- Timing matters: try to cancel just before the renewal date or right after a charge to increase chances of refund.
- If the company is unresponsive, contact your bank or credit card provider to dispute the charge or block further payments.
- If possible, cancel the payment method used for the subscription to stop automatic renewals.
- Try to find and use any cancellation links or account settings options even if hard to find or buried in account menus.
- Express frustration professionally if customer service is unhelpful, indicating you may escalate to consumer protection agencies.
- Search forums and Reddit for current methods other users have found, especially temporary workarounds or company-specific quirks.
fundscrip Customer Service Info
If you need assistance, here's how you can get in touch with fundscrip's support team.
Cancel fundscrip Script
Script

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Dear Fundscrip Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with Fundscrip. Due to recent changes in my financial situation, I am unable to continue with my membership at this time.
I appreciate the services you have provided and hope to possibly return in the future when my circumstances allow.
Thank you for your assistance in processing this cancellation.
Best regards,
Frequently Asked Questions
Fundscrip does not allow cancellations, returns, or exchanges of gift cards once they have been received, except under exceptional circumstances at their sole discretion with a restocking fee of 10% or $20, whichever is greater. For recurring orders, members can cancel their subscription anytime by visiting the "Orders" section, selecting "Recurring Order," and clicking the "Cancel Recurring Order" button.
To cancel your subscription on FundScrip, you need to visit the "Orders" section on their website, click "Recurring Order," and then click the "Cancel Recurring Order" button. It appears you must be logged in to access these options, so your password is required for cancellation. If you have forgotten your password, you can reset it by visiting this link: https://www.fundscrip.com/login?csc=9909 and using the "Forgot Password" feature to receive reset instructions via email.
- Too much focus on acquisition leading to neglect of loyal customers and lack of incentives for them.
- Declining value where the service or product quality is lowered or options are restricted.
- No flexibility to change or edit subscriptions including products, delivery schedules, or payment methods.
- Price increases especially without added value or clear explanation.
- Lack of usage where customers don't engage or use the subscription products.
- Financial constraints prompting customers to cut down on costs.
- Cheaper competitors offering lower prices.
- Better competitors providing superior products or services.
- Poor customer experience including slow, unhelpful service and long wait times.
- Persistent marketing making it tedious to opt out of promotional communications.
- Reduced quality of customer service over time, leading to dissatisfaction.
- Waste from automated deliveries of unused or excess items causing product spoilage or clutter.
- Stress related to managing surplus and delivery security concerns.
- Privacy concerns due to extensive data collection and risks of breaches.
- Subscriber fatigue as novelty wears off and interests change.
Fundscrip allows users to cancel their recurring orders at any time without any explicit lock-ins, early-cancellation fees, or contracts that prevent cancellation. The cancellation can be done simply by visiting the Orders section and clicking the Cancel Recurring Order button. However, users should be aware that there are no refunds or returns for gift cards once received, except in exceptional circumstances where a restocking fee of 10% or $20 (whichever is greater) may apply, and there may be fees related to lost/cancelled cards and rejected payments.
Before cancelling your Fundscrip subscription, membership, or bill, be aware that you can terminate your participation at any time by providing written notice to Fundscrip. If your account remains inactive for 12 months, it may be closed automatically, and any funds held will be forfeited after being distributed to your last designated beneficiary. Upon cancellation, your access to the Fundscrip program and its features will end immediately. It's important to consider that any accumulated donations or balances in your account will no longer be accessible once your account is closed.
- Full Name as registered on your FundScrip account
- Email Address associated with your FundScrip account
- Group Name (if applicable, for group memberships or fundraising campaigns)
- Phone Number provided in your account details
- Subject of Request (e.g., account cancellation, bill termination)
- Written Notice explicitly requesting cancellation of your participation, subscription, membership, or bill
- Account Identification Details (any information that uniquely identifies your FundScrip account)
- Mailing Address, if submitting request in writing as per FundScrip’s terms
- Reason for Cancellation (sometimes requested for processing purposes)
We've actually written a step by step guide on how to get a refund from fundscrip. Check it out!
The Easiest Way to Cancel fundscrip
If you’re frustrated trying to cancel your subscription, membership, or bill from fundscrip—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to fundscrip?
- 32Auctions - Software for nonprofits to run in-person and online auction fundraisers with mobile-friendly tools and various payment options.
- CauseVox - Fundraising platform with peer-to-peer fundraising, campaign customization, and various donor management features; offers free and paid plans.
- Classy - Subscription-based fundraising platform aimed at large nonprofits with extensive advanced fundraising and marketing features (paid plans only).
- Donately - Affordable platform focused on personalized donation pages and peer-to-peer fundraising with free and paid plans; simpler feature set.
- Givebutter - Modern fundraising platform with free fundraising features, auctions, donor management, and marketing tools all integrated in one platform.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.