Hallmark Movies Now, through its Hallmark+ service, offers a subscription streaming platform where you get ad-free access to original Hallmark series and movies. You can choose either a monthly subscription at $7.99 or an annual one at $79.99, with a free trial available before billing starts. Subscribers also enjoy perks like monthly Gold Crown coupons, free custom greeting cards, discounts on invitations, and exclusive experiences. If you see a charge from Hallmark Movies Now, it’s likely from your subscription to access their full library and member benefits.
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The cancellation process is straightforward and can be done online through the user's account on the Hallmark Movies Now website. It involves a few simple steps including logging in, navigating to account settings, and confirming cancellation, which is not time-consuming or complex.
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How to Cancel Hallmark Movies Now: Step by Step
If you purchased through Hallmark Movies Now website:
- Visit the Hallmark Movies Now website.
- Click on the **person icon** in the upper right-hand corner.
- Select **Account** from the dropdown menu.
- Click **Edit** next to **Subscription**.
- Choose **Cancel Subscription** to prevent further billing.
- Confirm your cancellation when prompted.
If you purchased through Amazon Prime Video:
- Go to **Manage Your Prime Video Channels**.
- Locate **Hallmark Movies Now** under the Prime Video Channels section.
- Select **Cancel Channel**.
- Confirm your cancellation when prompted.
If you purchased through YouTube:
- Open a web browser and navigate to YouTube.
- Click on **Manage Membership** next to Hallmark Movies Now.
- Click **Cancel**.
- Follow the prompts to complete the cancellation.
If you purchased through Roku:
- Navigate to the **Roku Channel Store**.
- Select **Hallmark Movies Now** from your channel list.
- Choose **Manage Subscription**.
- Select **Cancel Subscription** and confirm the cancellation.
If you purchased through Apple TV:
- Open the **Settings** app on your Apple device.
- Tap on your name, then select **Subscriptions**.
- Locate **Hallmark Movies Now** and select it.
- Tap **Cancel Subscription** and confirm the cancellation.
Tips & Tricks for Canceling Hallmark Movies Now
- Cancel through original provider: If subscribed via Amazon, Roku, YouTube TV, or another platform, cancel directly there instead of Hallmark's site.
- Use desktop browser: Some users report cancellation options only appear on the desktop website, not on apps.
- Contact customer service: Be persistent; escalate if frontline reps are unhelpful. Request escalation to supervisors or billing department if needed.
- Check email receipts: Locate the original subscription confirmation or billing email to identify exactly what service you subscribed through.
- Cancel before renewal date: Set a reminder to cancel at least a day before the next billing cycle to avoid unwanted charges.
- Clear cache or try different browsers: Sometimes cancellation links or options don’t show due to browser issues.
- Use clear, firm language: State you want to cancel immediately and do not want to be charged further.
- Persistence pays off: Multiple attempts, including calling multiple times or using different contact methods (chat, phone, email) can help.
- Cancel add-ons first: If you have extra Hallmark add-ons, cancel those before canceling the main subscription to avoid confusion.
- Document everything: Keep records of cancellation confirmations, chat logs, or emails for proof if charged after cancelling.
Hallmark Movies Now Customer Service Info
If you need assistance, here's how you can get in touch with Hallmark Movies Now's support team.
Cancel Hallmark Movies Now Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my Hallmark Movies Now subscription. Due to changes in my viewing preferences, I no longer find the service to be the right fit for my entertainment needs.
Could you please assist me with this cancellation at your earliest convenience? I appreciate your help and look forward to your confirmation.
Thank you very much!
Frequently Asked Questions
To cancel a Hallmark Movies Now subscription, users must go to their account page by clicking the person icon in the upper right corner, then select "Account," followed by "Edit by Subscription," and finally choose "Cancel Subscription" to prevent further charges. Refunds are not issued for the unused portion of the subscription. This policy ensures users have control over their subscription cancellation but must be aware that no pro-rated refunds are provided.
To cancel your Hallmark Movies Now subscription via their website, you need to log in to your account, which requires your password. The cancellation option is found under your account settings after logging in. If you have forgotten your password, you can reset it at this URL: https://care.hmnow.com/s/article/What-should-I-do-if-I-forgot-my-password-1625680047464. There are no indications that phone support or chat allows cancellation without password authentication, so having access to your account credentials is essential.
- Technical issues: Glitches, app not working properly on devices, and inability to resume where left off.
- Poor customer support: Difficulty with cancellation, unclear billing practices, and poor service response.
- Billing issues: Unexpected charges or confusing billing cycles.
- Content dissatisfaction: Not enough appealing movies or shows, and disagreement with changes in content themes.
- Price concerns: Service seen as too expensive compared to value or other options.
- Multiple streaming services: Managing and affording multiple subscriptions leads to cancellations.
- Limited device compatibility: Problems streaming on different devices or multiple locations.
You can typically cancel your Hallmark Movies Now subscription at any time via your account settings on their website. There are no contracts, lock-in periods, or early cancellation fees, but you must cancel prior to the end of your current billing period to avoid being charged for the next cycle. Keep in mind that they do not offer refunds for the unused portion of the subscription after cancellation, so you will still have access until the end of the billing period but cannot get money back if you cancel early.
Before cancelling your Hallmark Movies Now subscription, know that cancelling will immediately stop your access to streaming the full library of Hallmark movies and original content exclusive to the service. If you subscribed through a third-party provider like Amazon Prime, Apple TV, or your cable provider, you will need to manage the cancellation through that platform, and cancellation policies or fees may vary depending on the provider. Upon cancellation, you lose access to the Hallmark Movies Now app and all on-demand content available under your subscription. It's important to consider any ongoing billing cycles or fees with your provider before cancelling to avoid unexpected charges.
- Account login credentials (email and password used for Hallmark Movies Now)
- Access to the Hallmark Movies Now website or the platform through which you subscribed (e.g., Amazon, YouTube, Roku, Apple, etc.)
- Name or profile associated with the subscription
- Access to "My Account" or "Account Settings" after logging in
- Subscription/billing plan information
- The device or provider used to start the subscription (if relevant, as cancellation steps may vary)
- Optionally, reason for cancellation (may be requested during cancellation process)
- Customer support contact information (1-800-425-5627) if canceling by phone or having issues
We've actually written a step by step guide on how to get a refund from Hallmark Movies Now. Check it out!
The Easiest Way to Cancel Hallmark Movies Now
If you’re frustrated trying to cancel your subscription, membership, or bill from Hallmark Movies Now—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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