Headspace is an app that helps you relax and take care of your mind with things like meditation, sleep sounds, and mental health coaching. They offer a subscription service where you can get full access to hundreds of guided meditations, sleep exercises, and mindfulness training. You can start with a free trial—14 days if you pay yearly and 7 days if you pay monthly. After the trial, the yearly plan costs $69.99 or $12.99 per month, and there are also family and student plans available.
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The cancellation process on Headspace is straightforward with clear instructions depending on the subscription source. Users can easily cancel via the website, app, or their device subscription settings without complicated steps or delays.
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How to Cancel Headspace: Step by Step
If you purchased through headspace.com:
- Log in to your account from a desktop or mobile browser (not the mobile app) at www.headspace.com.
- Visit https://www.headspace.com/subscription/manage and click/tap on the CANCEL MEMBERSHIP link.
- If the button is not there, email help@headspace.com for assistance.
If you purchased through the Apple App Store:
- Open the Settings app.
- Tap on your name.
- Tap Subscriptions.
- Select the Headspace subscription.
- Tap Cancel Subscription to disable auto-renewing at the end of the current billing cycle.
If you purchased through Google Play:
- Open the Google Play Store.
- Tap Menu (3 small horizontal lines) and then Subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel subscription and follow the onscreen instructions.
If you purchased a Coaching subscription:
- You can cancel at any time and have access to remaining coaching sessions until the end date (30 days after the most recent payment).
- On desktop, visit your Profile and Subscription Details section to cancel.
- On the mobile app, click on the Profile tab, select the Settings gear icon, go to Account & Subscription, and follow steps to cancel.
Tips & Tricks for Canceling Headspace
- Cancel immediately after subscribing to keep access for the full term while ensuring you are not charged again.
- Set reminders well ahead (at least 24 hours before renewal), as cancellations made too close to the renewal time (less than 24 hours) may still result in charges.
- Use the "too expensive" option if asked to select a reason for cancellation, as this can sometimes help pass through cancellation gates.
- Take screenshots of all cancellation confirmation emails as proof in case of disputes.
- If the website cancelation link is broken, try contacting Headspace via social media platforms like Twitter or Instagram or use any chatbot available on the website.
- If subscribed through Apple or Google Play, request refunds directly from those platforms, as Headspace may not process refunds themselves.
- Escalate through chargebacks with your bank if charged after cancellation and refund requests are denied.
- Be persistent and escalate by repeatedly contacting support via email or chat and clearly state that the 24-hour cancellation policy was not communicated properly to argue for refunds.
- Avoid last-minute cancellations on the renewal day; cancel at least one day before to avoid automatic charges.
Headspace Customer Service Info
If you need assistance, here's how you can get in touch with Headspace's support team.
Cancel Headspace Script
Script
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Dear Headspace Team,
I hope this message finds you well. I am writing to request the cancellation of my Headspace subscription due to personal reasons that require me to prioritize other responsibilities at this time. I appreciate the value your service provides, and this decision was not made lightly.
Could you please confirm the cancellation of my subscription? Thank you for your assistance.
Best regards,
Frequently Asked Questions
Headspace subscription cancellations depend on where you subscribed. If subscribed via the Headspace website, you can cancel by logging into your account and selecting "Cancel Membership." For Apple App Store or Google Play subscriptions, you cancel through the respective platform's subscription settings to stop auto-renewal at the end of the current billing cycle. Coaching subscriptions can be canceled anytime with access continuing until the subscription end date.
To cancel your Headspace subscription, if you purchased it directly through their website, you will need to log in to your account at www.headspace.com. This means you will need your password to access your account and manage the subscription cancellation. You can then go to https://www.headspace.com/subscription/manage and click on the CANCEL MEMBERSHIP link to cancel. If you subscribed via Apple Store or Google Play, you can cancel through those platforms without needing a Headspace password. If you have trouble, you can email help@headspace.com for assistance.
- Difficulty canceling subscription even after receiving notification email.
- Charges taken despite cancellation confirmed and card deleted.
- Poor and unresponsive customer service, including long holds and no replies.
- Unauthorized auto-renew charges without clear consent or prior notification.
- Inability to access subscription management to cancel before renewal.
- Misleading "Cancel Anytime" claims causing confusion and frustration.
- Denial of refund requests, including no prorated or full refunds.
- Broken or inactive cancellation links in account settings.
- Subscription purchased through third-party stores (e.g., Google Play) causing cancellation difficulties.
- Frustration over delay or lack of resolution from customer service.
- Unapproved or incorrect charges leading to cancellation attempts.
- Subscription cost or value perception might not meet user expectations (implied from reviews).
Headspace allows cancellation of subscriptions at any time, but the cancellation takes effect only at the end of the current billing period, meaning you won't get a refund for the remaining period. If you subscribed through Headspace's website, you must cancel directly via their subscription management page or by emailing support if no cancel button is shown. For subscriptions through Apple or Google Play, cancellation must be done through those platforms, and the subscription remains active until the billing cycle ends. There are no contracts, early cancellation fees, or lock-ins, but be aware that subscriptions auto-renew unless canceled before the next billing period.
Before cancelling a Headspace subscription, it's important to know that once cancelled, you will lose access to the full range of meditation sessions, mindfulness content, and personalized features that come with the paid subscription. If you have a Coaching subscription, you'll retain access to your remaining coaching sessions until the subscription end date, which is 30 days after your last payment. For household members linked to a primary subscription, they will also lose access when the primary subscription ends. After cancellation, you may still have access to some Headspace resources for a short period of 7 days or until the end of the month, whichever is longer, but the full benefits of the subscription will no longer be available.
- Account login details (email address and password used for Headspace account)
- Method of purchase (Headspace website, Apple App Store, Google Play, etc.)
- Subscription type (single, family, student, or coaching subscription)
- Full name (used on the Headspace account)
- Associated email address (the one used to register or purchase the subscription)
- Device or platform used for the subscription (iOS, Android, web browser)
- Date of birth or other identifying information (may be required for email support to verify your account)
- Reason for cancellation (optional, but sometimes requested)
- Desired cancellation date (immediately or end of billing cycle)
- Request for written confirmation of the cancellation and end date (recommended for clarity)
- Request for deletion of personal data (if you want all data erased under GDPR or similar regulations)
- Order number or receipt (rare, but may be asked for in complicated cases, especially for third-party app store purchases)
- Contact Headspace support email: help@headspace.com (if unable to cancel online or in-app)
We've actually written a step by step guide on how to get a refund from Headspace. Check it out!
The Easiest Way to Cancel Headspace
If you’re frustrated trying to cancel your subscription, membership, or bill from Headspace—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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